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“Service”

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Fort Lauderdale Marriott North
Ranked #23 of 127 Hotels in Fort Lauderdale
Certificate of Excellence
GreenLeadersBronze level
Reviewed 19 August 2014

Hi the hotel is normal nothing special except the services that Dania on From desk and Melania on Dinner room give to guess. you really feel like on home always whit a smile and thinking on your confort TKS to them this hotel become on a Excelent experienc

  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
3  Thank Carlos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim B, General Manager at Fort Lauderdale Marriott North, responded to this reviewResponded 20 August 2014

Thank you so very much from all of us here at the Marriott Ft Lauderdale North for your glowing review. We were so pleased to see your delightful feedback and hearing that our team delivered exceptional service. We truly thrive on hearing how we are doing in the eyes of our customers because our guest service teams are passionate when it comes to taking care of our guests and providing memorable experiences. It's a treat for the associates who you called out by name (Dania and Melania) on their service delivery and I'll personally be recognizing each of them. Again, thanks for taking the time post a review and for recommending us. We do hope you will visit our hotel again soon and we look forward to serving you in the future.

Jim Berkley
General Manager

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813 - 819 of 1,443 reviews

Reviewed 18 August 2014

I just completed a weekend stay at this property and I must say that it was a very good stay. From check in to check out.
Finding the hotel was very easy as it was visible from the highway. There are many restaurants, shopping and even a movie theater around the hotel.
Checking in was very easy. The room was very clean and the bed was comfortable. Parking was also free.
I was somewhat disappointed that the concierge lounge was closed on the weekends. The food in the hotel restaurant was just ok.. Apart form that I really enjoyed my stay.

  • Stayed: August 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
3  Thank yardie8860
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim B, General Manager at Fort Lauderdale Marriott North, responded to this reviewResponded 19 August 2014

We appreciate the nice trip report you have shared about your recent stay with us at Marriott Ft Lauderdale North. So glad that our guest service staff, our great location and overall hotel facility provided a pleasant experience for you. Our proximity to many of Ft Lauderdale's offerings is certainly one of our popular elements about our hotel. Our entire hotel service team enjoys seeing reviews like yours and I will share your comments with our entire staff. We hope to have you as our guest again soon.

Jim Berkley
General Manager

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Reviewed 15 August 2014

Arrived here on our first night in the US weary and tired. Received a very nice welcome and had dinner in the hotel restaurant. Food was good and was served by a very helpful and courteous young man.
Our room was clean and spacious. We were very pleased with our three night stay here and returned on the last night of our vacation as we were flying from Fort Lauderdale airport.
On the final night we booked a room including breakfast. There were 3 in our party and we did not realise that the breakfast deal only included 2 breakfasts. However the lady on reception kindly gave us vouchers for 3 breakfasts. I am not sure if this information was on the website I used to book the room. It certainly was not obvious to me.
Breakfast was very very good. There was a wide selection of well prepared food and a lady who would cook fried eggs or omelettes if requested.

There is a simple, basic pool on the 4th floor with no frills but welcome after a hot day nonetheless.

My only slight reservation is that the hotel was further from the centre of Fort Lauderdale than I had expected. That said we had a car but I don't think you could stay here without your own transport. The neighbourhood is quiet and deserted at night.

All in all we were happy with our stay here and would recommend this hotel.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
4  Thank Welltravelled88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim B, General Manager at Fort Lauderdale Marriott North, responded to this reviewResponded 16 August 2014

We greatly appreciate that you took the time to share your great experience with us and we are pleased we were a comfortable oasis for you after traveling. Thank you for the wonderful comments about our great guest service team members, our restaurant and the high quality of your food and beverage experience.We are also delighted that your experience exceeded your expectations. I will be sharing this review with all of the staff here at Marriott Ft Lauderdale North. Hope to have you with us again one day and thank you for your loyal support of our hotel.

Jim Berkley
General Manager

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Reviewed 14 August 2014

We requested an early check in and staff was very accommodating. Parking is very easy in the attached parking garage...nice to have garage parking to keep your car cool. The hotel lobby is very attractive. Our room was clean, cool and had a refrig. We like a refrig to keep our water cold. Will revisit when in the area.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
5  Thank ken344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim B, General Manager at Fort Lauderdale Marriott North, responded to this reviewResponded 15 August 2014

Thank you so much for the delightful review about your recent stay with us at Marriott Ft Lauderdale North. We are delighted our staff and hotel facility provided a memorable guest experience for you and we appreciate the positive comments. Our entire hotel service team enjoys seeing these type of reviews and I've shared your comments with our whole staff. We hope to have you as a return guest soon.

Jim Berkley
General Manager

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Reviewed 13 August 2014

I expect a certain level of experience from a Marriott: clean, comfortable rooms; bright, inviting common areas; reasonable room rate in a good location. The factor that most separates good from great is always the people--and here's where this location shines. Everyone from check-in to check-out was a pleasure to talk to/work with, but two especially worthy of notice were Terry, who I met at the concierge desk in the lobby and made sure I got to my meeting on time and Paul, who was working the lounge on the concierge level during my stay. These two gentlemen really understand what it takes to provide stellar "sevice with a smile"!

  • Stayed: August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
4  Thank BizWoman212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim B, General Manager at Fort Lauderdale Marriott North, responded to this reviewResponded 18 August 2014

Thanks so very much for the high marks and great review on your recent stay with us. We are glad our hotel exceeded expectations, especially our staff service experiences & interactions with you, and really appreciate your recognition of Terry & Paul who both will be thrilled to see this. I will share your review with the entire staff and again thanks so much for the nice review.
We look forward to having you as a return guest soon!

Jim Berkley
General Manager

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Reviewed 6 August 2014 via mobile

Nice hotel with updated room. Bed and pillows were a dream. Just what you expect from Marriott! Concierge area nicely stocked and the front deal personnel was great - especially Johnny. Sunny attitude and he clearly loves his job! Will be back!

Stayed: August 2014
5  Thank Mandianderic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick G, General Manager at Fort Lauderdale Marriott North, responded to this reviewResponded 7 August 2014

Thank you for the wonderful review. I will certainly make sure and pass along your comments to Johnny. He is certainly one of our shinning stars. Thanks again and we look forward to your return.

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Reviewed 5 August 2014

Purchased one of the package deals that included breakfast and a few other options. Great room, service was great and got a nice view of the city. Breakfast was buffet style and quite good. Room was roomy, clean, and smoke-free. Saw a few planes flying over as we were close to airport, but did not hear them.Overall it was a pleasant visit. I would stay again.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
4  Thank jay r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick G, General Manager at Fort Lauderdale Marriott North, responded to this reviewResponded 6 August 2014

Thank you for the feedback on your stay with us. I am happy to see that you enjoyed your stay here in Ft. Lauderdale. I hope your travels bring you back in the near future.

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Additional Information about Fort Lauderdale Marriott North

Address: 6650 North Andrews Avenue, Fort Lauderdale, FL 33309
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Fort Lauderdale
#9 Luxury Hotel in Fort Lauderdale
#24 Family Hotel in Fort Lauderdale
#31 Romantic Hotel in Fort Lauderdale
Price Range: £91 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fort Lauderdale Marriott North 4*
Number of rooms: 315
Official Description (provided by the hotel):
Discover comfort and convenience at Fort Lauderdale Marriott North. our Cypress Creek hotel in Fort Lauderdale, Florida delights with stylish rooms and suites near the lush Cypress Creek Florida Nature Preserve, which bestows an enchanting backdrop for our guests all year round. ... more   less 
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Also Known As:
Fort Lauderdale Marriott North Hotel Fort Lauderdale
Marriott Fort Lauderdale

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