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“Mistake staying at this place”

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Inverrary All Inclusive Vacation Resort
Ranked #122 of 128 Hotels in Fort Lauderdale
Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Mistake staying at this place”
Reviewed 28 March 2014

My husband and I stayed at this hotel for a recent event in town. We had reservations for three nights. Upon arrival, we became concerned. The first clue that we'd find problems inside was the poorly maintained landscape. After checking in, the second clue was the horrible smell on the 3rd floor. Smelled like vomit to me. Once inside the room, discovered filthy carpet and chair. No way I would walk barefoot on the floor or sit in that chair. Friends who were also staying at the hotel found their rooms in similar condition. We complained (nicely) and were moved to an 8th floor room which apparently had undergone renovation. It was MUCH nicer-- faux room floor, pictures on walls, etc. HOWEVER, at bedtime, we pulled back the covers and discovered no mattress pad, no fitted sheet, and a paper thin top sheet that didn't completely cover the mattress. The two tiny pillows were child size. It was too late to find another hotel, so we stayed the one night. At 7am, we called around until we found a room at a reputable hotel ( a brand we normally stay in). We canceled our remaining nights with Inverrary. Simply put, we made a mistake ever staying at this place. The one positive thing I can say is the young lady who checked us in tried her best to accommodate us, but the condition of the place made her efforts a losing battle.

Room Tip: IF you decide to stay at this place, ask for one of the renovated rooms on the 8th floor
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank C R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ddjh74a, Public Relations Manager at Inverrary All Inclusive Vacation Resort, responded to this review, 14 April 2014
We are sorry that you had a bad experience with us. Things are changing pretty fast as we advance with the renovations, but obviously not fast enough. As we take very seriously all the comments of our Guests, out of yours we have hired two gardeners and have allocated the necessary budget to perform a deep refurbishment of our landscape. We did found that the irrigation system was damaged in some areas and was not working as it was supposed. We also found that the recently cleaned carpet on the third floor by an outside company used a chemical that produced bad odor. This was addressed immediately and we changed chemicals. We only hope that if you come to this area on the future you will give us a chance to serve you. You will be impress of the changes.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (141)
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English first
Canton, Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2014

Nail clippings on bed when I walked in. Holes in bed sheets/comforter. Pillow cases didn't look washed in fact there was a stain. Rooms smell horrible. Wooden floors don't look clean. ALLLLL the furniture is dirty with dark stains. Light fixtures don't even work. Have 4 lamps in room and only one works. Maybe that's the whole point- make it as dark as possible so you don't see all the stains and dirt. Bathtub has stains and doesn't look clean. Closet door missing. I mean, really?? Everything looks second grade. Handed down. Kid you not- Looks like furniture came from garage sale. Fitted sheet on bed wasn't even fitted sheet. Was a loose sheet with corners folded into a bow to make it look fitted. WHAT THE HECK. overall very uncleanly and unkempt. Pretty sure nothing on the bed or bathtub is washed.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank karen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ddjh74a, Public Relations Manager at Inverrary All Inclusive Vacation Resort, responded to this review, 14 April 2014
We are sorry about your bad experience. We can only think that you got, as we were fully booked, one of the condominium units. We have acquired all of them and we are finishing its conversion to integrate them in our hotel operation. if you ever need a hotel in this area again, we hope that you will give us another chance and you will be impress with the changes, as well as you will enjoy our competitive prices.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Myers, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 March 2014

I have stayed in a plethora of hotels all throughout the country. This place is by far, bar none, the absolute worst "vacation resort" known to man. If anything it should be condemned. I had read the reviews but decided to book it anyway for the price and location (close to I95) - I really wish I wouldn't had. Stayed there for a couple of days with my boyfriend for a mini getaway - tried to spend as least time as possible in the place. It's dirty, outdated, not to mention the smells!!!!! We were told there was an ice machine on every floor, they failed to mention that none of them actually worked. Furniture was dirty and stained. Hallways looked like something out of a horror movie. Found little roaches in the bathroom. I am from Florida so I can sure as hell tell the difference between palmetto bugs and roaches. None of the elevators worked. I could go on forever. Just an overall horrible experience in all honesty. If I could point out ONE positive it'd be the nice staff at check-in. Don't do it, don't book it. You'll thank me I promise you!!!!!!!!!!!!!!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yesenia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 March 2014 via mobile

Made reservations for business trip and was very disappointed. Room was smelly and outdated. Not what would be expected at a "3 Star" hotel. Listing on hotels.com was very misleading. Had to deal with it but never again. Even though management is insisting in other reviews that work is in progress to upgrade. Got impression that there are people living in hotel. Beware.

Stayed March 2014, travelled on business
Helpful?
2 Thank B G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Titusville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 March 2014 via mobile

We stayed at the hotel for 4 days and had a good time. The staff was very nice and food was great. Chef Corey, his staff and Gina in the gift shop were very helpful when we needed something. Unfortunately the pool was down for repairs but the beach was a bus ride away.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank flsupermom41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ddjh74a, Public Relations Manager at Inverrary All Inclusive Vacation Resort, responded to this review, 14 April 2014
Thank your your nice words. We sure will tell Corey and Gina about your comments. They really enjoy serving our Guests and we are very proud of having them on our Staff. We finished the renovation of our pool and is back on service. You will be able to enjoy it next time you visit us. Hopefully soon.
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Tampa, FL
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 March 2014

The room was large and clean. We enjoyed the balcony with views over the golf course. Food was good and inexpensive for the amount and quality. The Staff is very personable and friendly and was very helpful. Great tennis ambiance where we enjoyed plying with others that stayed at the hotel. Big improvements from my last visit. Recommend if you are looking for a nice accommodation at a very good price.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank julstraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ddjh74a, Public Relations Manager at Inverrary All Inclusive Vacation Resort, responded to this review, 14 April 2014
Thank you for the time you took to inform other Guests about our Resort. We very much value your comments. The new tennis Academy with its WTA and ITF players for sure give an attractive ambiance. We probably will soon see some of this girls at tournament level. We are positioning ourselves as the best value on town pricewise until we complete the renovations.
We have simplify the Menus of our Restaurants so they are affordable and appealing to the international variety of our Guests.
Hope to see you soon back on our Resort
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Lauderhill, Florida
1 review
Reviewed 14 March 2014

The staff has been outstanding, the room impeccable, and the food delicious. This hotel was a great choice for the price and I hope to return some day. If I had to complain about something, it would be the broken elevator, but two of them are still fully functioning so it's not too important. Overall an excellent experience. Thank you, Inverrary Hotel, for helping make my stay in South Florida even more enjoyable!

Stayed March 2014, travelled solo
Helpful?
Thank Adam L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ddjh74a, Public Relations Manager at Inverrary All Inclusive Vacation Resort, responded to this review, 14 April 2014
Thank you for your comments. We appreciate the time you took to write this kind words. Due the new elevator County regulations, we had to bring the elevators to the new safety regulations and so far we have finished with the upgrades of two of the elevators and are doing the third one which should be completed shortly. Hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Inverrary All Inclusive Vacation Resort

Property: Inverrary All Inclusive Vacation Resort
Address: 3501 Inverrary Blvd, Fort Lauderdale, FL 33319-5927
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Fort Lauderdale
#13 Top resorts Hotel in Fort Lauderdale
Price Range (Based on Average Rates): £
Hotel Class:3 star — Inverrary All Inclusive Vacation Resort 3*
Number of rooms: 207
Official Description (provided by the hotel):
Inverrary Resort offers an array of activities like Golf,Tennis, Spa and Conference Center. Located on the West side of Ft. Lauderdale close to Sawgrass Mall and the beaches. From light fares to international cooking in our gourmet restaurant, you will have your preferred option and your variety of selection throughout your vacation. Our Conference Center will be able to accommodate your meeting or social gathering. ... more   less 
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Also Known As:
Inverrary All Inclusive Vacation Hotel Fort Lauderdale
Inverrary Vacation Hotel
Inverrary Vacation Fort Lauderdale
Inverrary Hotel

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