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“great hotel, but a bit pricey for HI Express”

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Holiday Inn Ft. Myers Airport-Town Center
Ranked #4 of 59 Hotels in Fort Myers
Certificate of Excellence
Charlotte, NC
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“great hotel, but a bit pricey for HI Express”
Reviewed 16 February 2014

nicest HI Express I stayed at, and convenient to RSW airport and Town Center (shops, restaurants) across the street, but a bit pricey for my blood when staying at a 3 star hotel. Was very nice that they had a shuttle to the airport, and willing to take you other places if they had the time/availability

  • Stayed February 2014, travelled on business
    • Value
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Review collected in partnership with this hotel

Helpful?
Thank TWCCharlotte_NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian H, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, 26 February 2014
Dear TWC Charlotte—We truly appreciate your kind words, and we frequently understand and address the consumer confusion between full service Holiday Inn and the Holiday Inn Express brand. Our elevated staffing levels, upgraded décor package, fresh, hot “made from scratch” breakfast buffet, room service, live entertainment, 7,000 square feet of banquet and meeting space, indoor-outdoor bar and fire pit, lakeside lap pool and spa, and 24 hour shuttle service are examples of the amenities we integrated to further emphasize the distinction between Holiday Inn and Express. We hope if you have the opportunity to stay with us longer, the effects of those service initiatives and amenities will create a more pleasing price/value relationship for you. Thanks again for your constructive feedback
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352 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
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English first
Massachusetts
Level Contributor
193 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 2 February 2014

Again stayed here with 140 plus friends for the baseball camp. Great staff at check in, the bar and restaurant and cleaning staff. Always smiling and willing to help. Room clean and comfortable. Banquet functions professional. Great aces to the huge mall across the street or airport and close to beaches and highways. Super location for Red Sox or Twins spring training.

  • Stayed January 2014, travelled with friends
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Helpful?
Thank sox60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian H, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, 3 February 2014
Dear sox60, thanks so much for your kind words about our staff and amenities. We love hosting the Boston Red Sox fantasy Campers each January. Look forward to next year, Go Sox!!
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Parrish, Florida
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 31 January 2014 via mobile

We stayed here on a package with some friends, not quite sure what to expect. We arrived early evening and were greeted by 2 very friendly and accommodating young ladies. They had us checked in faster than I have ever experienced.

The rooms were very clean, a nice size, and even offered a refrigerator, microwave, free internet access and HBO. On each bed there were 4 pillows, 2 soft and 2 firm, so you had your choice.

Our package included a $30 dinner voucher which we used that evening. The menu offered a wide variety of meals. The food was delicious, and the staff in the restaurant were very friendly.

Our package also included breakfast both mornings, and were surprised to find a full breakfast buffet, nt just a continental breakfast.

Every staff member we met was extremely friendly and helpful. Our stay was very pleasant, I would definitely select this hotel time and time again!

Stayed January 2014, travelled with friends
Helpful?
1 Thank luvsbunnies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian H, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, 3 February 2014
Dear April w, thanks for your super comments about our team, the great food and the facility. We have enjoyed a wonderful local reputation for our food quality and variety. Chef Murray will be glad to hear your kind words! Hope to see you again soon.
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Leominster, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 January 2014

Hotel is in a great location...near many shops & restaurants...I've stayed here before and have enjoyed what the hotel has offered...however, this year, housekeeping wasn't as good this time around; they were late on a couple of days cleaning the room; they did not bring enough towels nor did they empty the trash when it was full...

The restaurant in the hotel has a very good selection of meals; from the small portion size to feeding a grizzly bear...breakfast has a buffet which is exceptional as well as ordering breakfast from the menu...I will add the Eggs Benedict are PHENOMENAL; lunch and dinner has table service with meals purchased off the menu...however, when the restaurant gets a little busy, table service is quite slow taking your order and receiving your meal after placing your order...be careful of your drinks that you leave on your table, twice had a waiter grab it when it wasn't finished...

  • Stayed January 2014, travelled on business
    • Value
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Review collected in partnership with this hotel

Helpful?
Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian H, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, 3 February 2014
Dear Dave S, I appreciate you taking the time to write such a detailed response. As a repeat guest, it is apparent that you have a keen eye for details! I will use your housekeeping critique to determine who cleaned your room and offer some re-training. Normally we get great comments about our housekeeping and we want to keep it that way! Chef Murray will be happy to hear your raves of the food. Hope to see you again soon!
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Shropshire, United Kingdom
Level Contributor
253 reviews
206 hotel reviews
common_n_hotel_reviews_1bd8 289 helpful votes
Reviewed 19 January 2014

Friendly welcome at reception. Pleasant lake view room.Comfortable bed and good housekeeping. Good value breakfast and food at dinner. Some minor oddities: charity event held in bar/ restaurant area with miked speeches whilst we,as residents, were dining. Friday night "jazzy" evening was pleasant enough but ,again, area was full of locals taking advantage of complimentary food, slightly bizarre arrangement ignored hotel guests.Manager circulated speaking to locals but ignored us, though we had stayed 5 nights- small point but noticeable.
Excellent service from waitress Lydia at dinner and Annie at breakfast. Would probably stay again.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
Thank _davidius61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian H, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, 22 January 2014
Dear Mr. and Mrs. Davidus from the UK---thank you for taking the time to share your experience at our hotel and spending five nights with us. We appreciate your kind words about the lake view, comfortable bed, good food and housekeeping. I will pass on your kudos to Lydia and Annie as well. . An integral part of our mission is to give back to our community and as such, the evening you refer to we were hosting a reception for a local food bank that provides literally tons of food for the less fortunate. The “thank-you” to them was scheduled to be held outside on the patio, however due to inclement weather, we were forced to move the function indoors. We are sorry the speeches interrupted your dinner. We should have done a better job communicating this to you. As for “Jazzy Friday,” it is a little tradition we host live music and complimentary pasta bar for our hotel guests and locals every Friday evening. Everyone usually has a nice time, and if you visit us again we promise that you will, too!
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Tampa, Florida
1 review
Reviewed 30 December 2013

The hotel, staff, and food & beverage far exceeded my expectations for a Holiday Inn. Nice job! We were there for a hockey tournament, and the place was packed with families and kids, and everyone was happy.

  • Stayed December 2013, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel

Helpful?
Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian H, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, 6 January 2014
Dear Ms. Lisa R, we love our hockey teams! As you know, each year between Christmas and New Years, the annual hockey tournament arrives in town. We strategize on how we can be pro-active in providing for the needs of the families…extra towels, extra waters and complimentary team meeting rooms to name a few. If there is anything else we can do to better provide for the teams, feel free to let us know. It is nice to know you appreciated our efforts, and I will share with our “team.”
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Fort Myers, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 December 2013

We hosted our company end of year party on December 13th for the second year in a row for about 160 employees and their spouses. The staff at this hotel is very helpful, detail oriented, and really caters to every need. Barbara the Sales Manager is a pleasure to work with. She ensured the party, food, entertainment and everything else that goes into pulling off a party of this size went flawlessly. Thank you for another great event! We would highly recommend your venue to anyone!

  • Stayed December 2013, travelled on business
    • Value
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Helpful?
1 Thank misterferrara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian H, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, 30 December 2013
Dear Mr. Ferrara, we very much appreciate your confidence in us by hosting your very important end of year party at our hotel once again. I will share your kind words with Barbara, one of our catering managers extraordinaire, and our Chef Murray will be pleased to hear your great comments about his food. Let’s pick out some dates for your next year party!
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Additional Information about Holiday Inn Ft. Myers Airport-Town Center

Property: Holiday Inn Ft. Myers Airport-Town Center
Address: 9931 Interstate Commerce Dr, Fort Myers, FL 33913-8262
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Fort Myers
#10 Business Hotel in Fort Myers
#20 Romantic Hotel in Fort Myers
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Ft. Myers Airport-Town Center 3*
Number of rooms: 169
Official Description (provided by the hotel):
Welcome to the New Holiday Inn Ft. Myers Airport near the Gulf Coast Town Center Ideally located near Interstate 75 in Ft. Myers, Florida, our hotel is three miles from Southwest Florida International Airport and two miles from Florida Gulf Coast University. The Gulf Coast Town Center is within walking distance. Guests of our new Fort Myers accommodations can enjoy easy access to Ft. Myers' attractions and the area's major businesses.While lodging in Ft. Myers, be sure to shop and dine at the upscale Gulf Coast Town Center or the nearby Miromar Outlet Mall. The Boston Red Sox and Minnesota Twins spring training facilities, the Barbara B. Mann Performing Arts Hall and the historic Edison-Ford Winter Estates are 10 miles away, while the Sanibel and Ft. Myers beaches are just a short distance from our hotel.Business travelers appreciate our Fort Myers hotel location because it's near Coca Cola Enterprises and the International Design Center. We offer a 24-hour business center and 6,800 square feet of flexible meeting space to provide added convenience.Our hotel in Fort Myers invites you to enjoy our complimentary high-speed Internet access and airport shuttle service during your stay. An outdoor pool, a well-equipped fitness center, an indoor/outdoor poolside 'Oasis' lounge and a full-service restaurant with room service are some of our deluxe amenities. We invite you to explore our excellent Ft. Myers hotel rates and book your stay today. ... more   less 
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Also Known As:
Holiday Inn Ft. Myers Airport-Town Hotel Fort Myers
Holiday Inn Ft. Myers Airport-Town Center Fort Myers, Florida

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