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“Not what we expected”

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Holiday Inn Express & Suites Fort Myers- The Forum
Ranked #16 of 59 Hotels in Fort Myers
Certificate of Excellence
GreenLeadersBronze level
Reviewed 2 April 2014

There wasn't anything particularly "Bad" about this hotel, it just wasn't worth the money. When comparing prices in the Fort Meyers area, the Holiday Inn was comparable to other, Resort style, brand name hotels. We chose Holiday Inn because of the reviews we read, and it's proximity to Jet Blue Park. (Red Sox Spring Training) We had an expectation that just wasn't met. This Holiday Inn is your typical, off highway, spend one night and leave style hotel. If that's all your looking for, then you will probably be satisfied. (Still very pricey if that's all you get) If your looking to stay a few days, relax, and enjoy, this place isn't for you. The location, amenities, pool layout and location, and room all disappointed

  • Stayed: March 2014, travelled as a couple
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Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEgm33905, General Manager at Holiday Inn Express & Suites Fort Myers- The Forum, responded to this reviewResponded 3 April 2014

We are so sorry that our location fell a little short of what your expectations were. I do see that you came to the area for the Spring Training baseball games as you commented in regards to our proximity to the stadium. I can understand your feelings of value relative to price paid during this time of year. If you are a seasoned traveler than you must be familiar with specific events and time periods where demand is extremely high, so you have a paramount shift in pricing structure in a market. The business model is similar to that of the airlines, and unfortunately the months of February and March in our county are the highest demand periods, as a result, the room rates in the area are all relatively higher than during the months that follow. We are a tourist destination here and the fact that we have two baseball teams in our market that Spring Train is what creates the substantial demand. We have wonderful beaches as well as other tourist attractions in this area, and offer extremely competitive pricing after the baseball ends. Perhaps you would give us another after that time period?! We would love to have you back, and I always recommend to all travelers prior to booking, please check via the internet for special events or high demand time periods when you are going to be travelling because there are many times we have had to send guests hours away because of no accommodations in our entire market, and we would hate for a traveler to be stranded in any area. That goes for any city, not just our specific area. Thank you for reviewing our location, we do appreciate all feedback and I hope this was of assistance for you in regards to future travel.

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Reviews (539)
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299 - 305 of 539 reviews

Reviewed 31 March 2014

My stay at this hotel is always a great experience,the help from the staff with locating parks,restaurants,stores and different venues is a plus.the proximity of the hotel to I-75 makes it easy to reach the freeway. the rooms are very clean, fresh,quite spacious. I spent my birthday there in dec. it was great thanks.i would recommend this hotel to all my friends and family.keep up the good work!!!!!!

  • Stayed: February 2014, travelled on business
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Thank J R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEgm33905, General Manager at Holiday Inn Express & Suites Fort Myers- The Forum, responded to this reviewResponded 2 April 2014

Thanks for your review and for choosing our location to celebrate your birthday!!! We love those repeat customers and are happy we got to be a part of a milestone. I will most definitely share this review with the members of my team and let them know we have another satisfied loyal customer. We hope to see you return soon.

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Reviewed 29 March 2014

We had no internet activity at hotel nearby, called Holiday Inn Express, and Dawn did everything possible to get us a room using our Points. No room was available using points but she made one available for us since we had a problem with a partner facility. Dawn made sure a room was available as quickly as possible when we arrived early in the morning. Thanks to the cleaning staff, also, for doing that. Dawn and Nicole were excellent to work with. We did not want to stay further away from Red Sox park or the airport and they made the end of our Spring Training trip much better than we had been having. We have stayed in this hotel in earlier Spring Training visits and will definitely only stay here in the future. Great talking to Nicole about the Sox. Thanks again to a great hotel and great Customer Service. Go Sox!!

  • Stayed: March 2014, travelled as a couple
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Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEgm33905, General Manager at Holiday Inn Express & Suites Fort Myers- The Forum, responded to this reviewResponded 7 April 2014

Thank you for the great review of our location Linda! We love hearing from our customers about their hotel experiences. Dawn is definitely a star employee, she always makes every effort to go above and beyond with our customers, and it truly shows. We have had a number of mentions of her name here on tripadvisor. We are glad you enjoyed your stay, and we will look forward to you returning in the near future.

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Reviewed 29 March 2014

We stayed for just one night after a week on Sanibel and attending a MN Twins game. We had a suite that was actually two very large rooms. The room was very clean, and nice. The staff was friendly and accommodating. Breakfast was very nice too. This hotel is conveniently located just off I-75. We will definitely consider future stays when in the Fort Myers area. It is also pretty near Jet Blue and Hammond Stadiums.

  • Stayed: March 2014, travelled with family
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Thank TravelingSix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEgm33905, General Manager at Holiday Inn Express & Suites Fort Myers- The Forum, responded to this reviewResponded 7 April 2014

Thank you for taking the time to review our property, and it looks like you had a great time while here. We do have very spacious accommodations and are glad that it worked well for your group of people. It looks like you are definitely a seasoned traveller and we always appreciate the feedback and five star reviews from those customers. I hope you get to return to our area again soon, there are many exciting changes coming to the Twins stadium next year.

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Reviewed 29 March 2014

The hotel was clean, and nicely updated. My room had a fridge which is always a nice addition. The front desk was very friendly and the taxi driver who I believe he said works there doing service work that drove us to the airport was so friendly. Highly recommend him even though his card reader didn't work and we had to scramble to find some cash. The hotel is located across the street from some places to get food and also a Target which I thoroughly enjoyed. The breakfast was also good and the lady working the area kept the tables clean and everything tidy.

  • Stayed: December 2013, travelled on business
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Thank hest0405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEgm33905, General Manager at Holiday Inn Express & Suites Fort Myers- The Forum, responded to this reviewResponded 2 April 2014

Thank you for taking the time to review our location. We love to hear guest feedback from our customers, and always love seeing those five star reviews from our happiest guests. I will share your great review at our weekly service meeting, and we hope to see you again soon.

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Reviewed 29 March 2014

The service was very good and forthcoming. The breakfast buffet was large and featured a nice variety. Our server Lea was very kind and took great care of the buffet. The hotel is located near the shopping area and highway.

  • Stayed: March 2014, travelled as a couple
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Thank OlafCo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEgm33905, General Manager at Holiday Inn Express & Suites Fort Myers- The Forum, responded to this reviewResponded 2 April 2014

Thank you for reviewing our location. The staff here truly takes service to the next level. Every department is full of smiles and help in any way possible. I am happy to be included in this team, and we look forward to your future stays in our area, and hope they can wow you with great service again!

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Reviewed 19 March 2014

We run a travel program for Spring Training called Red Sox Destinations. We have over 10 different properties that we use in Fort Myers and the Holiday Inn E&S Forum is by far the best one we use! They go out of their way to create an awesome experience for all of their guests. They create Red Sox themed rooms with towel alligators for each one of our guests arriving, and our fans are over the top about the experience! I have faith in them to go above and beyond.
Nicole Logan has been fantastic to work with. I stayed there myself for a week and couldn't recommend a better place. I'd recommend a stay with them any day of the week and twice on Sunday.

  • Stayed: March 2014, travelled on business
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1  Thank Tee A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEgm33905, General Manager at Holiday Inn Express & Suites Fort Myers- The Forum, responded to this reviewResponded 20 March 2014

Wow!!!! I am completely speechless, and would like to thank you for the wonderful review. Here in Lee County, we take our sports very seriously and always market ourselves as not only a tourist destination but truly a sports destination as well. The partnership with the Spring Training teams is one that is one we truly feel strongly about so to hear that from an industry professional is wonderful. We have a lot of fun with the people coming down with the packages and love making the most out of it for the guests. Those guests are coming here to make family memories and it is nice to see that we can help them with that process. I think everyone from age 8 to 80 has raved about those alligators and taken a photo or two, so we will continue to provide them with their Florida pet while they are in their home away from home! I will be sharing this review with all of our staff here at the property, and wish you all a successful 2014 this baseball season!!! Go SOX!

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Additional Information about Holiday Inn Express & Suites Fort Myers- The Forum

Address: 3427 Forum Blvd, Fort Myers, FL 33905-5587
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Fort Myers
#5 Green Hotel in Fort Myers
#5 Family Hotel in Fort Myers
#10 Romantic Hotel in Fort Myers
Price Range: £80 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Fort Myers- The Forum 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
The Holiday Inn Express & Suites-The Forum is the premier lodging choice in the Ft Myers area! Conveniently located off Interstate 75/Colonial Blvd. and just 7 miles north of the Southwest Florida International Airport (RSW), Holiday Inn Express & Suites Ft Myers-The Forum is ideal for business and leisure travelers alike. Property is just minutes from Ft Myers business district, Lee Civic Center, Harborside Event Center, Florida Gulf Coast University and Germain Arena. For those moments to relax, pristine beaches, golfing and kayaking are minutes away! Be sure to visit some of Ft Myers many attractions, including Spring Training for the Red Sox and Twins, Manatee Park, and the historic Edison/Ford Estates. Enjoy live theater at the Barbara B. Mann Hall or the Broadway Palm Theater. Shoppers will enjoy the brand new Mall at The Forum, Miromar Outlet Mall and Bass Pro Outdoor World. Spend time by the water at nearby Ft Myers Beach or Sunsplash Family Water Park. Just a short drive away is access to Sanibel/Captiva Islands, providing breathtaking views and endless dining options. Whether business or pleasure, Stay Smart at the Holiday Inn Express & Suites Ft Myers-The Forum where you ll find comfortable accommodations with just the right mix of services and amenities to satisfy all your travel needs. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Fort Myers- The Forum
Holiday Inn Express & Suites Fort Myers- The Forum Hotel Fort Myers
Holiday Inn Express & Suites Fort Myers- The Forum Florida

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