This property looks dated and has spotty touches to look better. While everything worked OK, I had 2 cracked windows and stained floors. I had a lengthy chat with the asst mgr who seemed truly surprised at my notes. After confessing on extending troubles with the spa pump, they replaced it. I further learned they have not updated their computer for guest use (getting boarding passes). Unfortunately for the guests, it was not working. Seems they may be negligent at that too. An office PC was offered for use.
I can't recommend this property until they step up their game. Staff was courteous and helpful to replace towels. Housekeeping failed to catch left items from a previous guest. As an owner, I have seen all the brands and this is not on par at most levels.
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- Also Known As:
- Residence Inn Fort Myers Sanibel Hotel Fort Myers
- Residence Inn Fort Myers Sanibel Florida