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“A Pleasant Surprise”

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Homewood Suites by Hilton Fort Myers
Ranked #5 of 59 Hotels in Fort Myers
Certificate of Excellence
GreenLeadersSilver level
Tampa, Florida
Level 6 Contributor
105 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“A Pleasant Surprise”
Reviewed 13 October 2010

We have not stayed in Homewood Suites before, and so were uncertain what to expect. Homewood exceeded all our expectations. From the very friendly and helpful staff ("Christine" at the fron desk in particular) to the luxurious accomodations (tv in both living and bed room, one with DVD player) including a full kitchen, and the nice courtyard swimming pool. We were very comfortable and will be back for sure. The staff couldn't do enough, including rebooting their server in order to fix an internet problem I was having.

  • Stayed September 2010, travelled on business
    • Value
    • Location
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Helpful?
Thank JVB2040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMYHW, General Manager at Homewood Suites by Hilton Fort Myers, responded to this review, 21 January 2011
It is awesome to hear we were able to surprise you! To exceed your expectations is one of the best compliments we can recieve. I will be sure to pass on your kind words to Kristine, who I agree is very friendly and helpful. Thank you very much for your review , for taking a chance and staying at a hotel that you have not visited before. We sure hope to see you back soon!
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929 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (127)
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English first
Binghamton, New York
1 review
Reviewed 7 August 2010

My husband and I were house hunting in Florida. We originally booked at the Homewood Suites for 6 nights, but ended up staying for 13. The hotel staff was top notch and the amentities that you get here are great - Not to mention the location. Have recommended this hotel to friends and will stay here again when we come back in the fall to check on our house. Thank you for all your help in our "house hunting" quest.

  • Stayed June 2010, travelled as a couple
    • Value
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Helpful?
Thank arubababe52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMYHW, General Manager at Homewood Suites by Hilton Fort Myers, responded to this review, 9 August 2010
Congratulations on your new home! That is fantastic! We are happy to hear that you enjoyed your stay as well. Located in the center of the Ft Myers area, we are a perfect location for those looking at real estate. We look forward to your company again soon when your in town checking on your home. And when your home is finished and the friends and family start visiting (And they will now that you live in SW Florida!) there will be plenty of room here for your visitors! Best of luck to you and we look forward to welcoming you home soon.
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South Porcupine, Canada
1 review
Reviewed 13 July 2010

We had the pleasure of staying here for 15 days in Feb. 2010 and we have booked with the same tour for Feb. 2011. The rooms were wonderful and and always kept clean. It was like a home away from home. The food was great and a lot of variety everyday. Looking forward to coming again in 2011.

  • Stayed February 2010
    • Value
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Helpful?
Thank happytravellers20101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMYHW, General Manager at Homewood Suites by Hilton Fort Myers, responded to this review, 28 July 2010
Thank you, Thank you, Thank you! We were very excited to have your group with us for the first time this past February. Even more excited to have you return in 2011. We will do our best this coming year to warm up the temperatures a bit! Look forward to seeing you all again soon.
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Timbuktu, Mali
Level 5 Contributor
79 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 15 June 2010

Nice hotel. Rooms are large with full kitchen, living area and separate sleeping area. Beds are fine. Breakfast is great and evening dinner and cocktail is included and of great quality.

I initially booked with Expedia and the reservation didn't reflect. The front desk staff was not exactly professional until the manager inquired about the serious demeanor and asked why "we" were being so quiet and checkin was taking a long time. I travel a fair bit and it initially seemed like I was an inconvenience to the front desk person.

Facilities (pool and fitness room) are functional and clean but not impressive.

I will return -- if the price is right. Manager seems like a hardworking and great guy, as does housekeeping staff.

  • Stayed June 2010, travelled with family
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Helpful?
Thank mlotto7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMYHW, General Manager at Homewood Suites by Hilton Fort Myers, responded to this review, 24 June 2010
Occasionally team members can become discouraged when presented with problems on a reservation and can become so focused on the task at hand they forget about the guest in front of them. Although our team of hospitality professionals are aware of this, they sometimes forget. It is my responsibility to be sure all of our staff is providing the best customer service and exceeding your expectations. I will tell you that this particular team member realized this shortly after your check in. Your experience immediately reminded all of us why we are here. We are here for you!
I apologize for the complications during check in and I thank you for the kind comments directed towards myself and our housekeeping staff. Although there are no immediate plans for upgrades to our pool, you will be happy to know that our fitness center will undergo a complete re-model featuring Precor fitness equipment. Thanks a million for your review and we look forward to welcoming you back soon!
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Toronto
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 June 2010

We would definitely return to this hotel suite again, the hotel is pretty average. Nothing was outstanding and nothing went horribly wrong. We enjoyed our stay. I have referred Homewood Suites to friends. It's a big plus to have airport service for your customers. Without that, we would make reservations elsewhere.

  • Stayed November 2009, travelled as a couple
    • Value
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Helpful?
Thank tess1414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMYHW, General Manager at Homewood Suites by Hilton Fort Myers, responded to this review, 24 June 2010
Our team at the Homewood Suites Ft Myers Bell Tower is happy you enjoyed your stay. One of the best compliments we can receive is when our guests let us know that they will return. Thank you for your review and we look forward to seeing you again soon!
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Fairbanks, Alaska
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 May 2010

My wife and I stayed at this hotel for three days for a trip that mixed
business and pleasure. The hotel is set back from the main traffic route
which reduced traffic noise. The room was clean and the staff very pleasant.
The room was a bit small for a "suite", but OK. Excellent full kitchen,
with dishwasher.

Excellent complimentary breakfast.

We recommend that travelers request a room on the ground floor facing
an interior courtyard with the pool. We were pleasantly surprised that
our room had a private entrance to this courtyard. (You don't have to walk
the hallways in your dripping bathing suit.)

All furnishings were new. Nothing tired worn out about what we experienced during
our stay (contrary to comments made in an earlier review on this site).

Room air conditioner was a bit noisy.

We would certainly stay at this hotel again.

  • Stayed April 2010, travelled on business
    • Value
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Helpful?
Thank DavidAlan2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMYHW, General Manager at Homewood Suites by Hilton Fort Myers, responded to this review, 15 May 2010
Thank you for taking the time to share your experience at the Homewood Suites Ft Myers Bell Tower. I am happy that you mentioned our location. If you’re looking for a quiet area and still be close to local shopping, restaurants and attractions, then look no further. Only 1/4 mile off US 41, we are located at the end of a dead end street, nestled between 2 very quiet neighborhoods. There is absolutely no thru traffic! And you are absolutely correct about our Pool Access Rooms! Since there are only 8 pool access rooms, they can be difficult to get. We have recently added these rooms to our reservation system so that you can guarantee this upgraded room type with a slightly higher per night room rate. But don't be afraid to ask...we may just have the availability for a complimentary upgrade!

Again, we thank you for your kind words and look forward to your return. I hear Alaska is a beautiful state, but when the cold and snow begin to creep in, just remember you’re always welcome here! Have great summer and we wish you well.
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chicago il
Level 5 Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 25 April 2010

I admit, while I want my hotel room clean, quiet and spacious, I don't want to pay too much either. This Homewood Suites is all the above. We paid for $120, tax included for a suite room. Not bad for a day during spring break rush. From furniture to bedding, it's all good. The hotel is well built, so you won't hear guests walking outside in the hall way. Breakfast is fresh and delicious. Service is good too. I cannot pick out one thing that is not perfect.

  • Stayed March 2010, travelled with family
    • Value
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    • Rooms
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Helpful?
Thank yunshii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMYHW, General Manager at Homewood Suites by Hilton Fort Myers, responded to this review, 27 April 2010
Thank you for your positive review of the Homewood Suites Ft Myers Bell Tower. As a seasoned traveler, it is thrilling to hear of you and your family's "perfect stay". To exceed your expectations as a "demanding lodger" is a great compliment! Providing exceptional guest service is something we work hard on every day, with every guest. Your kind words regarding our hotel and staff is greatly appreciated. Thank you!!
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Additional Information about Homewood Suites by Hilton Fort Myers

Property: Homewood Suites by Hilton Fort Myers
Address: 5255 Big Pine Way, Fort Myers, FL 33907-5943
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Fort Myers
#3 Romantic Hotel in Fort Myers
#4 Business Hotel in Fort Myers
#4 Family Hotel in Fort Myers
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Fort Myers 3*
Number of rooms: 130
Official Description (provided by the hotel):
Homewood Suites by Hilton® Fort Myers gives you the space to do things your way in this charming South Florida city. Whether you’re visiting for business, spending a weekend shooting the fairways at the many South Florida golf courses, or simply catching some winter sun on Gulf of Mexico beaches, our suites let you do things your way. Use this all-suite hotel – only 8 miles from Southwest Florida International Airport – as a family base for taking everyone touring the Everglades and beyond. We’re located within the Bell Tower shopping complex.Work to your own routine while we take care of the little things. A hot full breakfast served seven days a week and evening dinner and drinks*, served Monday through Thursday, are included with your stay. Stock your suite’s kitchen with favorites from our convenience store. Work smart in your suite or under poolside sun with WiFi throughout this all-suite Fort Myers hotel.A fitness center equipped with modern cardio equipment and free weights sits alongside an outdoor pool, allowing you to maintain any exercise program. Shoot hoops with the kids on the hotel basketball court. Spend some time in the Bell Tower Shops, where you’ll find excellent shopping, restaurants and a movie theater within one block of the Homewood Suites by Hilton® Fort Myers hotel ... more   less 
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Also Known As:
Homewood Suites By Hilton Ft Myers @ Bell Tower Hotel Fort Myers
Hilton Fort Myers
Homewood Suites Fort Myers
Homewood Fort Myers
Fort Myers Homewood Suites
Fort Myers Hilton
Homewood Suites By Hilton Fort Myers Florida

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