Warning! Warning! Choice Privilege members.....
Hotel was okay, but Choice Privileges program and promotion is bull! The desk clerk signed me up, so when I went to redeem my free 1 night for staying 2 times, I was denied for all these reasons:
1. First, she put Southwest Airlines as my preferred loyalty program, so the stays weren't credited. I didn't ask for this.
2. My stays didn't even register in my account even though I made my reservations online, inside my account.
3. Then I was told that since Econo Lodge was one of my stays, it's an economy hotel (which is not stated on their ad banner at all) so I'd have to stay at three of their listed hotels for 2 nights in a row to get one night credit. The woman on the phone started naming all these stipulations that are on the learn more tab in the fine print. So I'm done with the Choice Program. It's a lie. When I show up at a hotel at 2am from driving the last thing I want to do is haggle on the phone with some web person. Just honor your promotions.!!!
A side note: I paid more for the Econo Lodge than I did for comfort suites room so how is the economy brand economy if I paid more for it?
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- Also Known As:
- Econo Lodge Fort Myers
- Fort Myers Econo Lodge
- Econo Lodge North Fort Myers, Florida