TERRIBLE EXPERIENCE!! My family went to pop-in-playtime. There was 75-100 kids minimum, they only had one room opened with 3 small bounce areas for the first hour. The kids were literally on top of each other. There was ZERO supervision by the employees. There were older children who were flipping off the sides of the walls, climbing the slides backwards, jumping off the top of the smaller slides, etc. My 2 and half year old was kicked and jumped on several times until I could pull her out of the one bounce house, the one employee was too busy playing with hula hoops to see that kids were getting trampled. While this employee was playing with the hula hoops, she accidentally left go of it and just missed hitting my disabled stepfather in the face by an inch or so.
To top it off, this same employee came to my younger brother who was under my mother's and my supervision the ENTIRE time we were there and accused him of punching another kid. She walked up to my brother and NEVER asked my mother or me if she could take him away from us (he is 8 yrs old), she then took my brother away from us, we followed to see what she was doing and she started accusing my brother of punching another kid. She never asked if he did it. After the other child realized he incorrectly pointed my brother out and it was actually another boy, she NEVER once apologized. Instead, she had an attitude with us, I guess from embarrassment. She then went to other staff members and continued to say my brother punched another kid even after the boy said he pointed out my brother incorrectly. My brother is much more disciplined than many of the kids who were there and would NOT punch another child. We spoke to the manager and she refused to refund us any money.
Also, the bounce houses were not very clean, my daughter's knees and socks were filthy when we left there and we were there just a little over an hour.
DO NOT TAKE YOUR CHILDREN HERE UNLESS YOU ARE OK WITH YOUR CHILD BEING MAULED BY UNDISCIPLINED CHILDREN BECAUSE THE STAFF WILL NOT SUPERVISING ANYTHING!!!! I DO NOT UNDERSTAND HOW ANY PARENT COULD TAKE THEIR CHILD HERE AND NOT FEAR FOR THEIR CHILD'S SAFETY!!
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