I encountered incredibly rude front desk clerk (PM shift) on Thanksgiving Day 2011. I called the front desk to inquire about wireless connection because I couldn't get the internet working. All I was told was something is wring with my laptop, not their wireless network. I asked fo asistance but the front desk clerk rejected my request saying "No Maam. I'm the only one here." When I mentioned the fact that wireless connection is included in the rate, therefore, I am entitled to internet access. Then the front desk clerk cut me off saying, "you can talk to our manager in the morning". Throughout the time, I was polite and patient, BUT enough was enough. I hangup the phone. Fortuately, my laptop began picking up wireless signals & solved the problem by itself. A few minutes larter, someone from front desk knocked on my door. I was so sick of their quaity of guest service that I didn't even want to speak to the front desk guy anymore. Then my room phone started ringing repeatedly. I had to unplug phone cord from the phone jack. After a long day of traveling, I just want to settle in and relax. Don't they know that???
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- Also Known As:
- Travelodge Airport Hotel Fort Myers
- Econolodge Fort Myers
- Econo Lodge Fort Myers
- Fort Myers Econo Lodge
- Travelodge Fort Myers Airport Florida