OK, Please sit down for this one....... My girl friend and I arrived at this hotel to spend one night. When we went into the lobby there was no one at the front desk. So we waited, and waited, and waited, and waited for over 25 minutes. We were starting to think something horrible happened and thought about calling the police. Finally their shuttle bus driver arrives from the airport and it turns out that the front desk clerk is also the shuttle bus driver. SERIOUSLY?? We advised the clerk of our long wait and she said that she cant be in two locations at the same time. Is it that difficult to schedule a shuttle bus driver and have a front desk clerk working the same shift? Where is the customer service here? What if you are a guest and you need something or perhaps an emergency happens? What if she is in a serious car accident while out picking up customers? I would not suggest this motel to anyone until the owner understands customer service and what it takes to protect his guests.
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- Also Known As:
- Travelodge Airport Hotel Fort Myers
- Econolodge Fort Myers
- Econo Lodge Fort Myers
- Fort Myers Econo Lodge
- Travelodge Fort Myers Airport Florida