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“Aquagene ~ FABULOUS SPA!!!”

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Pink Shell Beach Resort & Marina
Ranked #6 of 47 Hotels in Fort Myers Beach
Certificate of Excellence
Sanibel Island, Florida
Level 6 Contributor
165 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Aquagene ~ FABULOUS SPA!!!”
Reviewed 6 November 2011

This was my second visit to Aquagene Spa. It is always a great experience. I am a spa junkie and very critical of spa experiences. There is NOTHING to write a negative review about. My parents live on Sanibel Island and it is worth the drive over to Fort Myers. The facility is immaculately clean (hotel lobby & spa). Everyone is very friendly. There massages are over the top great.....heated adjustable beds, great soothing music, esthetically pleasing to your senses. When you go, ask for Marian Schuenemann...she is one of the best that I have ever gotten a massage from. The entire experience is worth every penny you spend.

  • Stayed November 2011, travelled solo
    • Value
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Helpful?
2 Thank noplacelikehome123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeniorPSR, Public Relations Manager at Pink Shell Beach Resort & Marina, responded to this review, 10 November 2011
Thank you so very much for your fabulous review of our lovely Aquagene Spa. I am so happy you enjoyed your relaxing time at the spa. I truly understand how an environment can be created but it’s the actual experience as you described it that makes it unforgettable with a yearning to return.

Thank you again for sharing your experience we look forward to your third visit to Pink Shell Beach Resort & Spa.
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Coventry, United Kingdom
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 November 2011

Stayed here for my sons 21st. Nothing special. Property kept very clean. Each suite is privately owned so if you want an extra chair or something you cannot have one. Breakfast arrangements little strange. you are allocated 2 continental breakfast vouchers per room so if there are 3 or more people you pay for their breakfast. a little confusing. Food is average. There are several blocks if you are in the end one you seem rather isolated. We were but upgraded at a cost to corner suite in main block which was very very nice. Beach is more like hard clay than sand but is raked every day to try and soften it. Staff try very hard to make your stay pleasant. Nothing to do at night bar closes early no entertainment. about 15 minute walk to the bars and restaurants normally something going on in at least one of them

Room Tip: corner suite in the main block pricey but worth it
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  • Stayed October 2011, travelled with family
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Helpful?
Thank Hazel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeniorPSR, Guest Relations Manager at Pink Shell Beach Resort & Marina, responded to this review, 10 November 2011
Thank you for sharing your opinion about your stay at our resort. I regret that you did not find the resort to be exactly as you expected, however it appears that you enjoyed your guest room very much and you found the resort staff to be more than pleasant, thank you for noting this.

We receive many visitors worldwide that travel to Fort Myers Beach and the West Coast of Florida for its very well known and loved sugar-white sand beaches. It’s unfortunate that you didn’t feel the same and enjoy the Gulf of Mexico as much as so many other travelers.
I hope that you will again consider returning to Pink Shell Beach Resort and Spa.
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Wisconsin
Level 5 Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 November 2011

We just returned from our 9th visit to the Pink Shell resort and had a wonderful time. Once again our experience was top notch. We stayed in the White Sands Villas in a 2 bedroom condo. The room was clean and very spacious. It had a washer/dryer and full kitchen. The price was very reasonable. We booked directly through the Pink Shell, Todd was very helpful. We got the buy 3 get one free special...which includes breakfast for 2 every morning and 2 welcome cocktails.
Their new and improved beach is fantastic, plus the new beach chairs which are free! Can't beat that. We spent 2 days on boats we rented from the Pink Shell Marina where Mark was such a help.
The staff is awesome and very helpful....Craig (bell desk) gave us a lot of great suggestions for dinner and nights out. Bob at Bongo's was very nice and many, many others!
We will be booking our next trip very soon, we really enjoy our time spent at the Pink Shell!

Room Tip: Request an end unit in the White Sands villas....better view!
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  • Stayed October 2011, travelled with family
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Helpful?
1 Thank 2wholuvtotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clearwater, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 October 2011

Went for our honeymoon and was overwhelmed with great staff and service that cannot be matched anywhere in this price range! We were treated like royalty, and NOTHING was left to chance by the great staff here!

Room Tip: We were in Captiva Bldg and corner suites are GREAT with view and patio and lania and hot tubs!
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  • Stayed October 2011, travelled as a couple
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Helpful?
2 Thank strat_thug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeniorPSR, Guest Relations Manager at Pink Shell Beach Resort & Marina, responded to this review, 15 November 2011
Congratulations on your recent wedding! I am glad you chose Pink Shell for your honeymoon, for you should be treated like royalty during this exciting time and anytime you vacation.

Thank you for fabulous review and, on behalf of everyone at Pink Shell Beach Resort and Marina, we wish you a very happy future as husband and wife, and look forward to your return.
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Macomb, Michigan
Level 4 Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 October 2011

The staff was helpful & friendly. After arrival, we asked if there was somewhere we could go to watch a college football game. Dane made a few suggestions for us which turned out perfect. Lauren served us breakfast several days with a smile. Sorina was our favorite at lunchtime. We bumped into Prescot on several occasions -- great manager. Jake took us on the wave-runner dolphin tour -- outstanding young man.

Pool areas are great and cleaned every morning. Food was very good.

The location of Pink Shell was perfect - at the end of a quiet street with HUGE beach area.
Time Square is not that far away (where the action is). Trolley shuts down at 8:30 pm so we did not use it.

  • Stayed October 2011, travelled as a couple
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Helpful?
2 Thank Dianne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeniorPSR, Guest Relations Manager at Pink Shell Beach Resort & Marina, responded to this review, 1 November 2011
Thank you for your comments about your recent stay at Pink Shell Beach Resort and Spa.
I’m glad you were able to watch the football game of your choice, especially while on vacation.

Thank you for your outstanding comments regarding our friendly staff and servers. Our
fabulous guests make it so easy for us to smile.

Thank you again for sharing your thoughts and, on behalf of everyone at Pink Shell Beach Resort and Spa, we hope to see you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lakeland, Florida
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 October 2011

I have traveled extensively and have stayed at many Ocean Front Resorts in Florida. This has to rate among the worst as far as value for the dollar spent. THE GOOD: The common areas such as Lobby, Pools, Poolside Bar, and Restaurants were updated and very nice. The staff was extremely friendly. The same staff you saw at Breakfast in the morning were the same staff you saw running the desk, waiting in the restaurants, and serving drinks and dinner at sunset. They work very hard and very long days. THE BAD: They are stretched way too thin and the service suffers as dining and drink service by the pool was very slow. There were swarms of mosquitos at sunset and many diners and bar patrons complained. I understand the resort has no control of mother nature, but they could invest in better pest control. The building we stayed in was called Sanibel View. These rooms were all ocean front with screened balconies. The building was older and in much need of updating the room decor. The carpet was worn and the furnishings had seen better days! Peeling paint on the cabinets and armoire, missing tile grout, dirty tile, worn out tubs, toilet paper holder kept falling off the wall. The housekeeping service was spotty at best and they only come every three days unless you request otherwise. I think they use the excuse of being a Green Hotel, for poor housekeeping. One feature of the resort that was interesting were the wrist bands that were used to get into the rooms and common areas of the resort. This was a higher tech feature that was nice, but I felt that money could have been better served in revamping the rooms. The beds were uncomfortable and outside noise easily came through the walls. Our rooms was across from the elevators and a few doors down (room 2210) and we heard the elevator loud and clear all night! Plus noise from adjacent rooms. THE UGLY: The breakfast buffet was definately over rated and very costly,15.00 per person. It was a glorified breakfast bar that you get free at many chain hotels these days. The only addition was a hot omlete bar. I went there one morning for coffee and a bagel to take back to our room and was treated like I was asking them to do something illegal! The lady made me hide my bagel in a napkin and informed me that this was just not done! I was floored and really upset that she made me feel like i was stealing food or something!!! Crazy! We had free breakfast coupons everyday with our stay...Thank god, as I would never pay 15.00 for what they were serving or how they were treating guests. BOTTOM LINE: With a room rate of over 200.00 a night.... the resort amenities were lacking and the condition of the rooms were poor (Sanibel View). There is no value for your money to be found at this resort. I will not be a returning guest. HUGE DISAPPOINTMENT!

  • Stayed October 2011, travelled as a couple
    • Value
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Helpful?
3 Thank walt40976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeniorPSR, Guest Relations Manager at Pink Shell Beach Resort & Marina, responded to this review, 1 November 2011
Thank you for posting a review of your recent stay at Pink Shell Beach Resort & Spa. We regret that your overall stay failed to meet your expectations and we take that very seriously. I would like to address your comments concerning the upkeep of the Sanibel View Building. I understand this no excuse, but I would like to inform you that this building is being renovated in early December 2011. We are currently working on one of the first models this week. The updates will include fresh paint, carpet, tile and décor as well. We had expected the renovation to take place in September however the demand for rooms was very high.

I’m truly sorry you didn’t enjoy our breakfast buffet; it always receives rave reviews, especially on this forum. I was informed by Chris our Food and Beverage director that the breakfast buffet is for our guests to enjoy in the dining room and they do not provide to go style boxes for the buffet. However, he is looking into small boxes for situations like yours. We would never want you to think you are doing something wrong, nor should a server ask you to hide an item in that type of situation.

I hope that you will again consider returning to Pink Shell Beach Resort & Spa, with the same high expectations that you had for your recent trip, as I believe we can meet and exceed them as we have for the vast majority of our guests.
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Ohio City, Ohio
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 October 2011

This hotel is very over priced. The online photos make it look much better than it really is. There is no hot tub! The gym is extremely small. The staff is amazing but the hotel sucks!

Room Tip: Only the rooms in the main hotel are nice all the other rooms are old and junky
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Jess S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeniorPSR, Guest Relations Manager at Pink Shell Beach Resort & Marina, responded to this review, 1 November 2011
I’m sorry you were not pleased with our resort. The photographs on-line are recent. You may have been looking at other pictures from a third party website in which we cannot control. We offer soaking tubs in several of our guest rooms and an outside hot tub in just a couple of our suites.

I hope that you will again consider returning to Pink Shell Beach Resort and Spa.
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Additional Information about Pink Shell Beach Resort & Marina

Property: Pink Shell Beach Resort & Marina
Address: 275 Estero Boulevard, Fort Myers Beach, FL 33931-2012
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Fort Myers Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Fort Myers Beach
#1 Business Hotel in Fort Myers Beach
#2 Top resorts Hotel in Fort Myers Beach
#2 Romantic Hotel in Fort Myers Beach
#4 Family Hotel in Fort Myers Beach
#5 On the Beach Hotel in Fort Myers Beach
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Pink Shell Beach Resort & Marina 4*
Number of rooms: 212
Official Description (provided by the hotel):
As a Top Florida Resort, Pink Shell Beach Resort & Marina was voted the #2 resort on the Gulf coast of Florida by Conde Nast Traveler. Book on our website and you get more than a great room or suite at our beachfront resort. Every time you reserve and stay with us, and with every hotel deal we offer, you receive two breakfasts each day, two drinks, two in-suite bottles of Voss water, a Pink Shell Resort beach bag, and daily beach lounge chair and umbrella rental. The only thing we overlook is the beach! ... more   less 
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Also Known As:
Pink Shell Beach Resort & Marina Hotel Fort Myers Beach
Pink Shell Beach Resort And Marina
Pink Shell Beach Hotel
Pink Shell Beach Resort & Marina Fort Myers Beach, Florida

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