I'm not happy with my Dockside Inn experience. Dockside was used for my group's "Bash" weekend. When I checked in, I was told that I was expected the night prior to my arrival, so of course, I needed to pay for that night. First of all, I never made arrangements to arrive the night before. I was told I should have read my confirmation closely. It never occurred to me that hotel personnel weren't very adept at their job, or I would have felt a need to study my confirmation. The woman at the front desk proceeded to tell me it was my fault, not theirs. Whatever happened to customer service?
Second, don't most hotels hold a room reservation for a certain amount of time, then they give it away if the customer doesn't show up? The hotels I've dealt with do. The woman at the desk very rudely informed me I had to pay. There was nothing she could or would do about it.
When I made my reservation I requested a first floor room. I was told they only had one left, which surprised me because I phoned very quickly after I received notice that it was time to reserve a room for this special weekend away. Since I have difficulty climbing stairs due to Multiple Sclerosis, I took the room. I was not pleased with the room because it had a bedroom and a living room. The TV was in the living room, which had a convertible sofa. Since I need the TV to fall asleep, I decided to sleep on the convertible sofa. It was so very uncomfortable, it's hard for me to understand why it hasn't been taken out of commission a long time ago. And the coffee tasted pretty bad, and the sweet & low was hard.
Perhaps spending the money wouldn't bother me so much if I had money to waste, but since I'm on a very limited income, I can't help but be quite bothered by all this. The Bash, which is one weekend a year, is my only time that I can get away, since I take care of my elderly father and getting away is extremely difficult.
I will say that I didn't allow my horrible hotel experience ruin my enjoyable time fishing and visiting with my friends.
There's already talk that they may use this hotel again next year. I guess I'll be finding a different hotel.
- Official Description (provided by the hotel):
- Dockside Inn and Resort is located on one of the finest deep water inlets on the east coast of Florida. The Fort Pierce Inlet on South Hutchinson Island only 13 miles to the Gulf Stream boasts some of the best sport fishing in the USA.Relax in a pristine Tropical Environment where you will enjoy one of the most diverse eco-systems in the country. Fish for Snook, Grouper, Snapper or Sand Perch from our docks or lie out at one of our 2 pools under swaying palm trees.We offer a wide range of accommodation to suit the Traveler or Family, from Waterfront Guest Suites with Private Balconies to Economical Motel Rooms at attractive packages. The Dockside Inn promises you a memorable stay. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, Booking.com, Ebookers and Agoda so you can book your Dockside Inn & Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Dockside Inn And Resort
- Dockside Hotel Fort Pierce