In the master bedroom there were bags of black, brackish water hanging in walk-in closet as well as a heavy musty odor in the room, the master bath had dirty throw rugs and sand in the bathtub. The sheets had not been changed on bunk beds. All ceiling fans had a layer of dusty, dirty grime. Bedroom carpets were dirty. After contacting Mr. Ron Shorey twice by email, he stated he could find nothing in my email that could not have been corrected had I contacted his "great" staff upon our arrival. When vacationing, I always expect to find a clean unit upon arrival; I've never had to ask for housekeeping issues to be addressed after I've checked in. Very poor customer service. We loved the beach and will vacation in the area again; however, we will book a unit through a different management company.
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|How easy was key pickup/access to the property?||Overall condition of the property|
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