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“Great hotel for our family”

Holiday Inn Express Hotel & Suites Fort Walton Beach Northwest
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Holiday Inn Express Hotel & Suites Fort Walton Beach Northwest
Ranked #15 of 29 Hotels in Fort Walton Beach
Certificate of Excellence
atlanta, ga
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great hotel for our family”
Reviewed 18 March 2014 via mobile

This is what every hotel should aspire to be: clean, well maintained, friendly and with a great breakfast. We have a 2 and a 4 yeard old. Rooms were spacious, crib was new, beds were comfortable and it had a microwave and a fridge. It was a few miles away from the beach but not enough to bother us. The staff was friendly and helpful with plenty of suggestions on what to do with our kids on rainy days. We had good internet even on the third floor. The room was quiet and we had more sleep there than in our own home. Overall, we would stay here again any day.

Stayed March 2014, travelled with family
Helpful?
Thank leilalaniado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martha O, Front Office Manager at Holiday Inn Express Hotel & Suites Fort Walton Beach Northwest, responded to this review, 24 March 2014
We are glad that you and your family enjoyed your stay. We hope that you will return soon to enjoy the Florida sunshine!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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76 reviews from our community

Traveller rating
    45
    22
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
Woodbury, Minnesota
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 March 2014 via mobile

We started our stay at a different hotel and moved here after one night. This HIE is a nice new hotel. The rooms were very clean and spacious and the staff was very helpful and attentive. Location-wise it's not terribly close to the beach but it was a good stay for our family.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MNMomoffour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martha O, Front Office Manager at Holiday Inn Express Hotel & Suites Fort Walton Beach Northwest, responded to this review, 18 March 2014
Thank you for the review. We are glad that we met your needs, and look forward to your next visit. We are in the city center, and have lots of great shopping and dining opportunities for you to try out next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
fort walton beach
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 February 2014 via mobile

Absolutely love this place. Great staff nice stay. If you want a awesome breakfast or lunch go to the Neighborhood Cafe which is right down the street from here. Look it up you won't be disappointed. I would recommend this to everyone especially for the price. Again lovely staff and a great breakfast lunch place right down the street. Sorry to keep rambling but trying to meet the minimum to post lol

Stayed January 2014, travelled with family
Helpful?
Thank mike s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elkton, Maryland
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 February 2014

On the surface, this hotel looked appealing. It is new and clean. The rooms are decent size. Breakfast is great. There is a small fitness room. But the walls are paper thin; the front desk staff is abysmal; and the maids are bullies. We stayed there for 5 days to attend a funeral and visit with family. Two of the 5 nights had unbelievably loud people checking in at midnight and getting up at 4 am. Numerous complaints at the front desk brought no relief. The staff acknowledged that they had many complaints! Another night at 4 am and we were awake again. You can hear every conversation in the room next door. Then, because my daughter dirtied a towel with make-up, the maid decided to punish us by removing all towels from the room. Yes, you heard that right. She intentionally removed and did not replace the towels. Don't waste your money. There are plenty of other hotels in town.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Paul759
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 February 2014

Stayed January 22-24 2014. New modern hotel great looking lobby's and exterior. Rooms were great regular holiday inn express size. Toiletries bath and bodyworks products. Breakfast was served til 10am and included eggs,biscuits, gravy, sausage, sweet rolls, cereals, fruit etc., was kept refreshed and tables cleaned. Front desk was efficient.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xxyyzzaabb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
101 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 14 October 2013

Staff was very friendly and helpful. Cookies available at 3pm. The fitness room is adequate with a treadmill, stepper and elliptical....some free weights, and a universal machine. The room shares space with the laundry area.....so if someone is using the machines, may be a bit noisy. But otherwise, it was a decent workout room.
Closest restaurant is Ruby's Tuesday, which offers decent food. If one prefers, a run through the neighborhood is also pleasant. Beds were comfortable enough, clean sheets. Not bad for a 14 hour overnight.

Room Tip: Ask for a room in the main building, away from the fitness/laundry room
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Walton Beach Northwest, responded to this review, 19 February 2014
Dear Jon C,

Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I appreciate your compliments regarding our staff friendly and helpful, adequate fitness room and rooms clean and comfortable. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you back in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Fort Walton Beach Northwest

Property: Holiday Inn Express Hotel & Suites Fort Walton Beach Northwest
Address: 522 Mary Esther Blvd, Fort Walton Beach, FL 32547
Phone Number:
Region: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 29 Hotels in Fort Walton Beach
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fort Walton Beach Northwest 2.5*
Reservation Options:
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Holiday Inn Express Hotel & Suites Fort Walton Beach Northwest Florida

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