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“Decent facility.. a lot depends on the individual unit”

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Destin West Beach and Bay Resort
Certificate of Excellence
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Decent facility.. a lot depends on the individual unit”
Reviewed 5 August 2014

Overall I would consider going back to Destin West and staying again, but I would better understand the issues and could prepare.

The first issue we encountered was that the unit was not available at the start of the check-in window at 4:00 PM. This was very frustrating as we had a car full of stuff and our plan was to unload and see what we needed so we could go to the store, then enjoy the pool/beach. Unfortunately, since our condo wasn't ready until almost 6:00 we ended up going out to dinner and basically wasted our first evening unloading and shopping. I felt cheated.

The second issue was that the top bunk in the bunkroom is un-usable to anybody who is over 2 feet tall. It was so close to the ceiling that you could not get up there and anybody who did was in danger of smacking their head when they woke up in the morning. We ended up using the pull-out couch which was less than ideal from a comfort perspective.

The beds in our unit were OK, but not great and the same with the bedding.

The positives... Our unit had a kitchen that was very very well stocked. The pools are nice and kept clean. The lazy river had plenty of tubes. They have some BBQ pits so it is easy to grill on both the Beachside and Gulfside. The location is great and access to the Ramada pool next door is also nice.

Room Tip: Make sure you really look at the pictures and read the descriptions of each unit before you reserve...
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  • Stayed June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank atxg8r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DestinWestVacations, Manager at Destin West Beach and Bay Resort, responded to this review, 6 August 2014
Thanks for posting your review! Because the unit you rented wasn't specified, we aren't able to determine whether or not you stayed with us, Destin West Vacations, the owner of this tripadvisor page. In any event, we are sorry for your delayed check in.
We do advise our guests that not all condos are ready promptly at 4 pm, and advise folks to have alternate plans between 4-6 pm during busy season. Luckily there are many things to see and do within 5 minutes of the resort, for those who do end up waiting a bit. Later check-in times are typical of the vacation rental industry during busy season, and while it can be inconvenient, it is also unfortunately unavoidable at times.
We are glad that you enjoyed the resort and hope to see you again.

Sincerely,
Destin West Vacations
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417 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • Italian first
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English first
Fort Worth, Texas
2 reviews
Reviewed 4 August 2014

This is 2nd year in the row we went to Ft. Walton. Last year we stayed in hotel nearby. Condos much better. Able to cook and easy access to beach and pools.
Will go back again.

Only thing to know is to make sure to bring extra toilet paper & dishwasher soap (they only supply 1).

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Anna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DestinWestVacations, Manager at Destin West Beach and Bay Resort, responded to this review, 6 August 2014
Thank you for taking the time to post your review! Since the unit you rented wasn't specified, we aren't able to determine whether you stayed with us, Destin West Vacations, the owner of this tripadvisor page. In any event, we are glad you enjoyed your stay on the Resort and hope to see you again.

Sincerely,
Destin West Vacations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 3 August 2014

Excellent Rooms, Best Onsite Front Desk Staff, 5 Pools, Lazy River, shares amenities with Ramada Inn that is next which adds additional amenities. Walk across sky bridge to go between Gulf Side and Bay Side.

Room Tip: Excellent Rooms, Best Onsite Front Desk Staff, 5 Pools, Lazy River, shares amenities with Ramada Inn...
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jus Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DestinWestVacations, Manager at Destin West Beach and Bay Resort, responded to this review, 6 August 2014
Thank you for posting your review! We're so glad that you enjoyed your Villa and your stay with Destin West Vacations. We appreciate your feedback and look forward to seeing you again!

Sincerely,
Destin West Vacations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kansas city
Level 5 Contributor
82 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 August 2014

We stayed on the beach side of the resort. The pool areas were always clean, the elevators worked and always adequate parking. The only improvement would be for better signage when trying to find the lazy river area. We struggled finding it. We loved the location, it is a very short drive to destin. We liked being next door to the Ramada because they had a beach front bar.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank stacinkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DestinWestVacations, Manager at Destin West Beach and Bay Resort, responded to this review, 4 August 2014
Thanks so much for taking the time to post your review. Since the condo you rented wasn't specified, we aren't able to determine whether or not you stayed with us, Destin West Vacations, the owner of this tripadvisor page. We're glad that you enjoyed yourselves though!
We're sorry about the signage with regard to the lazy river. This is something that is overseen by the HOA, and not in our control at all, unfortunately. I've passed these concerns along to the HOA contact.

Sincerely,
Destin West Vacations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Broken Arrow, Oklahoma
1 review
Reviewed 2 August 2014

We were very happy with our stay at Destin West. Our condo was exactly as pictured on the website. The kitchenette was small with very little counter space to actually cook in (which may not be a downside to some). We loved being Gulfside and within close proximity to the beach. I wish the resort would help throttle some of the loud music we encountered both at the gulf side pool area and oceanside. We changed locations on our beach chairs and umbrella rental to get away from some loud, boisterous beach goers. We were also told that if you wanted a front row view of the ocean, you had to rent the beach chairs and umbrella, which we did. However, we noticed several people setting up their purchased chairs and towels in front of the rental chairs. Overall, we thoroughly enjoyed our stay here and not only would recommend to others, but plan to return.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DestinWestVacations, Manager at Destin West Beach and Bay Resort, responded to this review, 6 August 2014
Thank you for taking the time to post your review! We are so happy that you enjoyed your stay in Villa 505. We appreciate your feedback with regard to the beach area.
The beach in front of the resort is public property and is under the oversight of the Okaloosa County Sheriff's Dept. Neither Destin West Vacations, the onsite HOA or any other management company has any control over what occurs on the beach. People are allowed to play music, be rodwy and place their own personal beach equipment where ever they like. We're very sorry these few instances detracted from your otherwise lovely vacation.
We hope to see you again in the future.
Sincerely,
Destin West Vacations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trussville, Alabama
Level 4 Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 August 2014

We stayed on the bay side and loved it! My children are older (12,11,9) so walking across street to beach was not a big deal. We loved the lazy river area. So beautiful. My kids were able to fish off the sidewalk into the bay. You are on walking distance to the boardwalk. We would walk down beach to the boardwalk if we wanted to eat out. We also enjoyed being able to use the Ramada's pool and splash pad. You can book jet ski's, paddle boards and fishing trips next door on the bay. Unit was good. Could of been a little cleaner (caked dust on glass bakers rack), dirty on floor when you pulled out sofa bed. Excellent resort would highly recommend for families with children. Only negative was people smoking by the pool. Not enjoyable for a non smoker to smell smokers smoke. There should be designated area for smoking. (If there was it was not enforced), For families with small children I would recommend staying on beach side for convenience to beach, pool, and kiddie splash pad.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Borenfamx5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DestinWestVacations, Manager at Destin West Beach and Bay Resort, responded to this review, 6 August 2014
Thank you for posting your review. Since the unit you rented wasn't specified, we aren't able to determine whether you stayed with us, Destin West Vacations, the owner of this tripadvisor page. In any event, we are glad that enjoyed your condo and the resort!
As far as pool and common area guidelines, those are administered and overseen by the onsite HOA, not Destin West Vacations or any other management company. Unfortunately we have no control over these items. We're sorry!

Sincerely,
Destin West Vacations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Centreville
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 August 2014

Accomodations adequate.........Condo was updated nicely. Only thing is, 2 beach chairs and an umbrella are not provided daily with the condo rental. We noted with this stay that they offered daily towel exchange, where in the past we have not experienced this.......Maintenance did come and change the air conditioner filter out and also opened some air conditioner vents per our request, they also repaired/replaced the door lock on the bedroom glass door that we noted broken upon our arrival and then of course they had to work on the refrigerator/freezer.........The freezer was not making ice. We arrived on a Saturday, and we finally had an icemaker making a few cubes of ice by Thursday evening...........

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
Thank kkrusen12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DestinWestVacations, Manager at Destin West Beach and Bay Resort, responded to this review, 4 August 2014
Thank your for taking the time to post your review. We appreciate the feedback you left about Gulf 408. Beach service, (2 chairs and an umbrella), is only included with certain condos. The homeowner purchases this directly from the beach service vendor if they choose to, it's something completely unrelated to Destin West Vacations. Unfortunately the condo you rented does not include beach service, and is not advertised to include beach service on our website.
We also don't offer daily linen exchange in any of our units, so I'm not sure what exactly happened in your particular case.
It seems like our maintenance team was responsive to your requests in a timely manner. We apologize ab out the ice-maker not working. Unfortunately sometimes it takes 2-3 days for parts to come in. That should have been caught before you arrived, and we are sorry for the inconvenience it caused you.

Sincerely,
Destin West Vacations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Destin West Beach and Bay Resort

Property: Destin West Beach and Bay Resort
Address: 1320 Miracle Strip Pkwy SE, Okaloosa Island, Fort Walton Beach, FL 32548-6822
Region: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 15 Speciality Lodging in Fort Walton Beach
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Destin West Beach and Bay Resort 4*
Number of rooms: 279
Official Description (provided by the hotel):
Destin West offers the best of many worlds. We encompass both sides of the island, with beautiful views of both the Choctawhatchee Bay and Gulf of Mexico from our family-friendly condos and penthouses. Tired of the sand? Relax on the deck of our large Gulf-side pool while kids enjoy the adjacent Splash Garden. Or float in the Lazy River at our Bay-side tropical pool oasis. We feature villa units all the way to 3 bedroom fully equipped condominiums, all with private balconies. Penthouses feature double decks with roof-top private hot tubs. ... more   less 
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Also Known As:
Destin West Beach And Bay Hotel Fort Walton Beach
Destin West Beach And Bay Resort Fort Walton Beach, Florida

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