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Four Points by Sheraton Destin- Ft Walton Beach
Ranked #10 of 30 Hotels in Fort Walton Beach
Certificate of Excellence
Reviewed 11 June 2014

This our 2nd year vacationing at 4 points FTWB. Last year was pretty awesome but needed improvements. And improvements we got in 2014.

Last year the wifi didn't work and this year it does. Woohoo. The splash pad is complete. The hot tub has moved and is wonderful. Love that they always have something going on. Movies poolside for the kids. Games and activities. The restaurants are much better this year. You can even text your order and they will deliver it poolside to you! How cool!

My only complaint is "green room" thing. I'm all for conserving towels and stuff but if you put the sign on your door you get ZERO housekeeping service. Coffee runs out. Beds have sand. Trash overflows. Etc etc. I had to hunt down coffee and take out my own trash. I was over by the 2nd day and forgo the $5 voucher. I needed housekeeping!

Great location, fun times. Seems to get better every year. Can't wait to come back!

  • Stayed: June 2014
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Thank Meagan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this reviewResponded 16 June 2014

Thank you for your review. I am so happy to hear you enjoyed all the improvements we have been doing. Rest assured you will see many more when you come back next year. Regards, Jeremy Skinner - General Manager

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377 - 383 of 975 reviews

Reviewed 11 June 2014

we have been coming here for 10 years there is a group of 30 that comes we are all from kentucky and the staff is outstanding it is always clean and love the beach !! Marie & John we will see you next year :)

Room Tip: our room is always in the courtyard and we never have any noise issues
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  • Stayed: June 2014, travelled with family
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2  Thank Tiffany D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this reviewResponded 16 June 2014

Thank you for your review. We enjoy having your group with us every year. We will save that barstool at Kiwis for next year. See you then. Regards, Jeremy Skinner - General Manager

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Reviewed 9 June 2014

I did not realize from the pictures that most of the rooms were not in the 6 story ocean-facing building. The "traditional" rooms are not ocean view and are separate two-story buildings with outside door/parking lot access (not from hallway). Beware of what you are actually booking. I upgraded to an oceanview room for more money. The beds were comfy, but the a/c unit leaked water onto the balcony leaving only half usable because of the perpetual puddle. Not what I expected for the money. If you want an updated, lavish hotel, stay elsewhere.

  • Stayed: June 2014, travelled as a couple
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Thank Kim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this reviewResponded 11 June 2014

Thank you for your review. I apologize you did not realize we had different room types. We do try and label those very clearly on our website as "non-ocean view", "courtyard view" and "beachfront". Our main hotel picture is the beachfront building but we also have pictures of our two-story courtyard view rooms. I apologize about the air conditioner leaking on your patio as well. I hope you reported it and gave us the opportunity to repair or replace that unit during your stay. Our maintenance department is always eager to please and make sure our guests have an enjoyable stay with us. Regards, Jeremy Skinner - General Manager

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Reviewed 9 June 2014

Horrible. Website doesn't specify that there are other buildings other than the beachfront building. Staff was rude: asked to switch rooms because we couldn't sleep due to the rowdy pool crowd. She said there was no availability and that even if there was, the rate would change (in a very snobbish way, I might add). She can't call customers up for when someone cancels because they're busy and can't call everyone all the time but we could come and check (gee, thanks). Room was clean but outdated. Floor was weird: had a strange slant in the middle of it which we kept tripping on. Work out facility is a joke: 2 treadmills and 2 ellipticals with some weights. Tub wall was less than a foot high. Staff were relunctant to provide water, even though there were 2 people staying and only 1 bottle of water in the room. Kiwi's restaurant had 40 min wait, one cook with one tiny grill. For the amount of money spent (over $400 for 2 nights), I expected a lot more. We ended up hanging out at the nearby Holiday Inn. Much better service, people are smiling and having a good time, it's clean and modern.

NEVER. STAYING. THERE. AGAIN.

Room Tip: If you must stay here, which you shouldn't, make SURE you stay in the beachfront property, not...
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  • Stayed: June 2014, travelled with friends
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Thank LatteGoodness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this reviewResponded 16 June 2014

Thank you for your review. I apologize you did not enjoy your stay with us. We try and make it very clear what room type you are getting when you book with us. On our website we have "non-ocean view", "courtyard view" and "beachfront". We also list pictures of our other buildings on our website in addition to our beachfront building. I apologize if you did not see those on our website. We also just renovated our workout facility a few months ago with all brand new equipment to include; two treadmills, two ellipticals, a bike, free weights, yoga mats, medicine balls and more. I believe if you were to come back and stay in a beachfront room you would have an enjoyable stay with us. My apologies once again. Regards, Jeremy Skinner - General Manager

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Reviewed 9 June 2014

Just left a 6 night stay here with an 11 year old and 9 year old girl and we all could have spent another week here easily, this place is clean, very nice bar area and restaurant, the beach bar by the pool is amazing along with john who took great care of us all weekend, the staff was amazing from check in to check out, there were no hidden fees or charges or anything unexpected after we checked out. I would recommend this place to any family or group of friends who want an excellent experience.

  • Stayed: June 2014
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Thank Jrod41281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this reviewResponded 11 June 2014

Thank you so much for the great review. I am glad you and your girls had a nice, long stay with us. Please come back and visit us again soon. Regards, Jeremy Skinner - General Manager

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Reviewed 7 June 2014 via mobile

Room was clean and furniture/decor was up-to-date. The hotel is a little older but well maintained. Beach, pools, two adult lounges, beautiful garden area. John in the Tiki Bar was really nice and friendly. All of the staff was very pleasant. There was a lot of families with children. I would definitely stay here again! Great experience!

Stayed: June 2014
Thank Joan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this reviewResponded 11 June 2014

Thank you for your review. I am glad you enjoyed your stay with us. We look forward to your next visit with us. Regards, Jeremy Skinner - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014 via mobile

We are visiting for an extended girls weekend. The room is perfect, beds, bedding, towels, and toiletries are luxurious. The ocean view is the soothing. The location is ripe with delicious restaurants both local and larger. We will return.

Stayed: June 2014, travelled with friends
Thank Lovin3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this reviewResponded 4 June 2014

Thank you for the review. I am glad to hear the girls weekend went well. We do enjoy having so many great restaurants and other facilities so close to the hotel. We look forward to your next stay with us. Regards, Jeremy Skinner - General Manager

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Additional Information about Four Points by Sheraton Destin- Ft Walton Beach

Address: 1325 Miracle Strip Pkwy SE, Fort Walton Beach, FL 32548-6204
Phone Number:
Region: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Fort Walton Beach
#7 Family Hotel in Fort Walton Beach
#8 On the Beach Hotel in Fort Walton Beach
Price Range: £77 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Destin- Ft Walton Beach 3*
Number of rooms: 216
Official Description (provided by the hotel):
Four Points Destin-Fort Walton Beach is a tropical retreat on the beautiful beaches of the Emerald Coast. Friendly service and a relaxed setting in the Florida panhandle will ensure a great stay. ... more   less 
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Also Known As:
Four Points By Sheraton Destin- Ft Walton Beach Hotel Fort Walton Beach
4 Points By Sheraton Destin- Ft Walton Beach
Sheraton Fort Walton Beach
Four Points Fort Walton Beach
Fort Walton Beach Four Points
Fort Walton Beach Sheraton
Four Points By Sheraton Destin- Ft Walton Beach Fort Walton Beach, Florida

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