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“Very good value for money” 4 of 5 bubbles
Review of Four Points by Sheraton Destin- Ft Walton Beach

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Four Points by Sheraton Destin- Ft Walton Beach
Ranked #7 of 29 Hotels in Fort Walton Beach
Longview, Texas
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Very good value for money”
4 of 5 bubbles Reviewed 14 July 2014

Stayed there for a family vacation and enjoyed it a lot! Just next to the beach, ocean breeze in the room and Gulfarium Marine Adventure park next door make it a perfect destination when vacationing with kids. The only 'should improve' area I could think of is the breakfast - not worth the price charged (though very courteous service I should admit!).

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
Thank Denis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this review, 24 July 2014
Thank you for your review. I am glad you were able to enjoy the many amenities at the resort as well as our neighbors. Please come back and see us again soon. Regards, Jeremy Skinner – General Manager
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909 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (254)
Date | Rating
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English first
San Diego, California
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 9 July 2014

This hotel on the beach in the pan handle of Florida is situated on some of the prettiest beaches in the world. We stayed during the offseason and found it comfortable, quiet and relaxing. Highly recommended for travelers and visitors to Florida's Gulf Coast.

Stayed September 2013, travelled with family
Helpful?
Thank 1BigDaddy007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this review, 24 July 2014
Thank you for the great comments. I am glad you enjoyed your stay. Regards, Jeremy Skinner - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

My wife and I recently stayed here for a buddies wedding from June 23-29. We requested an ocean view room, and were perfectly accommodated. We were on the 3rd floor with a great balcony and awesome view. The room was fantastic as well, with two queen beds, a full size refrigerator, and a microwave. The hotel was right on top of the beach, so we had our feet in the sand moments after leaving the room. The service was also great, bringing cocktails to both the beach and pool.

The Four Points was also in a great location to many bars and restaurants in the area. We had rented a car and were only a 10-15 minute drive from the Harbor Walk and other places in Destin.

We would definitely recommend this hotel, and if ever in the area again will definitely stay here.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank rvanfleet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this review, 24 July 2014
Thank you for such a great review. I am glad to hear the wedding and your stay was a success. We like to think we have the perfect location on beautiful Okaloosa Island. Come back and see us soon. Regards, Jeremy Skinner - General Manager
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Austell, GA
Level Contributor
160 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 5 July 2014

My husband and I stayed at the Sheraton Four Points in Fort Walton Beach June 28 – July 3, 2014. We stayed on SPG Rewards Points so our stay was virtually at no-cost. Our daughter and Son-in-Law stayed in a separate room for a part of our stay. Overall, we had a good experience with few exceptions…

We stayed in room 214, a courtyard-view room. It was spacious for two persons with a pull-out sofa bed if we needed it (we didn’t). The rooms were recently renovated, and were kept clean and stocked with towels, soaps, etc. My main complaint about the room is we didn’t receive in-room coffee every day while we were there. If there is an in-room coffee maker, then why not give us coffee every day? Otherwise, we went to the lobby to get coffee each morning, but it would have been nice to have coffee first thing without having to get dressed and go downstairs.

The maintenance service was responsive to our needs – John was quite helpful when our AC was not working upon our arrival. He tried to reset it initially… and when that did not fix it, he replaced the entire unit. Took under an hour to do, and it worked fine throughout the remainder of our stay.

The grounds were well-kept and the facilities were updated. The pools were nice though may have needed some additional TLC as they received a lot of use and the water became dirty towards the end of the day (though I did see a pool guy cleaning the courtyard pool each morning). Also, there are not enough areas of shade – several additional umbrellas or canopies would be a great addition to both pool areas as the sun is intense and one can get sunburned without realizing it.

The property had direct access to the beach as it sits right on the gulf. You are just steps to the shore and surf!

The prices for food were decent. You could text your order to the Kiwi Bar of food or drink, and they would bring it to you, even to the beach if you wanted it brought to you there! The drink prices were steep, but that is to be expected. Just don’t order the Dreamsickle drink – it tasted bland and had little to no alcohol in it.

We were fortunate to have stayed through the evening of the Manager’s reception where free food and beer were served from 5pm – 6:30pm. The staff were helpful and friendly, and it basically helped put a dent into our dinner expenses for that evening.

The breakfast buffet was also reasonably priced at $10.50 per person which included food and drink ($11.13 with tax). We ate the day we left, which fueled us up for the trip home.

All in all, a great stay. But please get more umbrellas and/or shady areas for both pools, and the property would rate Excellent!

Room Tip: Book early and cross your fingers... courtyard rooms are quite roomy, so you cannot go wrong with a...
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  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KayGee62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this review, 6 July 2014
Thank you for your review. I am happy to hear you enjoyed your stay with us. We just received 2-3 other requests for the pool umbrellas all at once so I will make that happen very soon. Thank you again for your review and please come back and see us again soon. Regards, Jeremy Skinner – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anderson sc
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 July 2014 via mobile

We had an issue after we arrived with how we were charged for the room. Went to customer service and Brandy handle the issue excellent. She made sure it was taken care of immediately. Would stay there again. Beach was quiet, rooms were clean, beds comfortable, guest services excellent.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mrskolt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this review, 6 July 2014
Thank you so much for your review. I am glad to hear you were taken care of. I will make sure she hears about it. We look forward to your next visit with us. Regards, Jeremy Skinner - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 3 July 2014

2.5 wasn't an option, but that is how we would have rated our stay at the Four Points by Sheraton at Ft. Walton Beach. Most hotels have rooms ready around 2:00 p.m., and sometimes sooner. This hotel does not guarantee a room until after 4:00 p.m. Despite the late check-in time and pre-booking, our room was not prepared for our arrival at 5:00 p.m. Their front desk seemed understaffed (although the staff member there was very polite), and they turned two other groups away that had pre-booked while we stood in line waiting. We were shoved into a hotel room facing the parking lot - which we were alright with - but the hallway outside of our room smelled like dirty feet, similar to a McDonalds playplace, and there was construction just outside of our room and in the room above ours during the day (you can forget hanging out in peace or taking a nap). The shower was poorly engineered and leaked water all of the floor, but otherwise the hotel room seemed clean and nicely furnished. The pools and courtyard here are enjoyable and well-kept. Ordering room service may take you between 5-20 minutes - we were placed on hold for over 15 minutes - but we had placed our order it arrived within 20-30 minutes and the food was good and well-priced. Don't bother with the $10.50 breakfast buffet - it is essentially the same continental breakfast that many other hotels offer for free. You should also know that if you opt into their green program where your towels are not replaced, your garbage will also not be checked on. That may be common, but the hotels I've stayed in by Wydham and Sheraton have usually emptied trash and straightened up with the green program, they just haven't replaced bedding or towels.

Our biggest complaint was that this hotel didn't seem to have their act together due to inadequate staffing. They appeared to have a lot of people working there, but not many that seemed to be able to assist guests. We found that there was frequently a line at the front office with 2-3 people behind the actual desk, but only one staff member would attend to guests. The hotel rooms in the building that we stayed in were middle of the road. We have stayed at many better (and more affordable) hotels and even more affordable/comfortable condos in Destin. We will not be returning to the Four Points.

Room Tip: Ask for a room facing the courtyard or the ocean. Book well in advance and call to confirm that a ro...
See more room tips
  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Gramleck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this review, 6 July 2014
Thank you for your review. I apologize you had some problems during your stay. During the summer months it is difficult to honor any early arrival requests. We try and let all of our guests know if they are arriving before 4:00 pm to make sure and pack a day bag so they can enjoy the resort amenities while we are getting rooms ready. Also, our “Make A Green Choice” program states that we do not enter your room if you opt into this program. However, upon request, we are very happy to empty trash, refill coffee, etc. If you would like to give us a try in the future perhaps you would be happier with one of our beachfront rooms. The room you booked this time was the least expensive room type which has no view. Regards, Jeremy Skinner - General Manager
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Tuscaloosa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 June 2014 via mobile

This was a nice little last minute find. The rooms were big, the bed was VERY comfortable. I wouldn't hesitate to stay here again. The only thing that we considered a negative was that it only had a stand up shower(nice though), because we have an 8 month old baby. Great location, on the beach!

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nick0408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4PointsbySheratonGM, Manager at Four Points by Sheraton Destin- Ft Walton Beach, responded to this review, 3 July 2014
Thank you so much for the great review. I am glad to hear you enjoyed your stay with us. In the future please ask about one of our rooms with a tub instead of the shower-only rooms. Regards, Jeremy Skinner - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Destin- Ft Walton Beach

Property: Four Points by Sheraton Destin- Ft Walton Beach
Address: 1325 Miracle Strip Pkwy SE, Fort Walton Beach, FL 32548-6204
Phone Number:
Region: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Fort Walton Beach
#5 On the Beach Hotel in Fort Walton Beach
#7 Family Hotel in Fort Walton Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Four Points by Sheraton Destin- Ft Walton Beach 3*
Number of rooms: 216
Official Description (provided by the hotel):
Four Points Destin-Fort Walton Beach is a tropical retreat on the beautiful beaches of the Emerald Coast. Friendly service and a relaxed setting in the Florida panhandle will ensure a great stay. ... more   less 
Reservation Options:
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Also Known As:
4 Points By Sheraton Destin- Ft Walton Beach
Four Points By Sheraton Destin- Ft Walton Beach Hotel Fort Walton Beach
Sheraton Fort Walton Beach
Four Points Fort Walton Beach
Fort Walton Beach Sheraton
Fort Walton Beach Four Points
Four Points By Sheraton Destin- Ft Walton Beach Fort Walton Beach, Florida

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