When we arrived. Walking in, the front desk just look at us, usually you would hear Hello weclome to our hotel. It was some nets, flees and roaches. I not sure if they were flees are nets, but they were everywhere, We stay three nights the first night was okay, then we starting seeing the bugs the second night. Also have problem locking the door, please make your decison by these reviews, because we looked at the reviews after we started experiencing with the bugs and stain on the pillow, nail in the floor. They act nice, but I really don't think they care.
After checking in, I went on to the room and noticed the door did not seal shut. Since my parents were bringing the family dog, I did not feel safe and requested to change rooms. When I went to the new room, I couldn't get the door open. The desk clerk came out and showed me the "trick" of opening the door. The "trick" didn't work so well for me. It took about two or three attempts to open the door. Once I was inside, I began to take a closer look and noticed the stains on the bed sheets, covers and pillows. The furniture was nailed back together and dirty. There were white and dark stains all over both chairs. The walls had black spots and dirty marks all over them. There was too much furniture in the rooms and none of it was clean. After I noticed all the the apparent things, I decided to peek under the air conditioner to confirm what I figured I'd find…trash, food, change. You name it, it was under there. The phone rang randomally every ten minutes, I had to unplug it while I searched for another place to stay. I drove to the airport (where I had to drop my rental car off at) and waited for several hours for my parents to arrive. I felt safer then staying in the hotel. Unfortunately, it was about 530am at that point and we decided to try to get a couple hours of sleep. When I woke up less than two hours later, I was sneezing and coughing and continue to do so today, 5/6 days later. We checked out first thing and was refunded most of what I had paid, but not the full amount. My family and I felt unsafe because the door looked like it had been busted before but also because of the conditions of the room. When I left I wrote down the management company that is in charge of that location and I was asked by the women at desk women why I was writing down the company name and I told her that it was unsafe for anyone to stay at that hotel and that I couldn't believe that it would pass a health department inspection. Which apparently I'm wrong noticing the inspection that was done in February that just noted "holes in the walls"…who paid of who for that inspection?!? The hotel advertised "newly renovated rooms" which was far from the truth. The only available hotel I could find on short notice who accepted pets was over an hour away. If I had only known, I would have planned the trip to meet my family a lot different. I will be seeing a doctor for the upper respiratory problems I now have since the stay at the Days Inn in Fort Walton Beach on 5/23/2013.
Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been. I would like to apologise on behalf of the hotel and its team for your stay.
I have made my entire staff aware of your review and informed them that we need to make sure everyone has a good expereince while staying with us.
Once again, please do accept our apologies.
Very unorganized, bathrooms were dirty and way over priced. Breakfast was disappointing. Waied for the waffle maker for 30 minutes. The man in front of me needed non stick spray because the bottle was empty. He kindly asked one of the men that worked there for more and the man looked at him and walked off and never came back with anything. The new "LED" TVs they had were so fuzzy you couldn't see much at all. And the water pressure in the shower was awful. Sorry to rant but too much was spent for poor service
Thank you for choosing to stay at the Days Inn Fort Walton Beach. I apologise that your stay was not as good as we hoped it would be. We have made our staff aware of your review and informed them that we need to make sure everyone has a good experience while staying with us. Thank you for taking the time to provide us with your feedback.
My family & I went to the Florida panhandle a day earlier than when we had a condo reserved. We visited friends and the beaches all day, and originally planned to stay at a hotel in Navarre, Florida, as our condo reservations were there the following day. We were too tired to drive that extra 20 minutes, so we decided to stay in Ft Walton. The hotel directly beside the Days Inn was $139/night. We managed to get a room here for $69/night. We just needed a room to bathe & sleep with our two daughters. The room was small but still included a mini fridge and microwave which we used. The pool area was nice. Our free breakfast was better than expected (hot waffles available, not just cereal!) Our main goal was a clean room & a comfy bed - and both were just great. Impressed with our savings - especially in the middle of such a tourist area such as Ft Walton/Destin/Navarre/Pensacola area!
Thank you for choosing to stay at the Days Inn, Fort Walton Beach. We strive to offer our guests an exceptional stay at an even better price, so I am glad to hear we met your expectations.
Thank you for your positive feedback and we look forward to seeing you again.
Stayed here late Feb. to early March (couple of weeks) due to family business in area. After staying at another motel for 2 days which wasn't good at all, I relocated to here. The service was great, the rooms were nice and clean and the cleaning staff was terrific. Because of my situation, I wasn't sure of my length of stay from day today, but the manager(s) were very understanding and accommodated me accordingly.The breakfast bar was very good. Nice TV in the room and WiFi was good. This may have not been as fancy as some of the others over by the beach but just as good as some of the others that are a little higher in price. The only downside for me was the location of the washer and dryer and the fact that they were outside. The dryer wouldn't dry properly and after I asked one of the cleaning girls about it she then tried to clean all the plugged up lint out of it. because of this my clothes didn't get done and I had to leave, but she then said she would watch them. Well when I came back the were in my room and folded. They dryer wouldn't work so she used their big ones. I thought this was very nice of them. I should also note that the washer and dryer aren't owned by the motel but put there by another service organization. I guess this may be something for the motel to look into.
Thank you for choosing to stay at the Days Inn Fort Walton Beach. We strive to offer our guests an exceptional stay at an even better price, so I am glad to hear we met your expectations. Thank you for your positive feedback and we look forward to seeing you again.