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“Management rude and obnoxious”

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Ramada Plaza Fort Walton Beach Resort/Destin
Ranked #11 of 29 Hotels in Fort Walton Beach
Reviewed 20 August 2014

Family of 4. Awakened to very loud employees setting up conference room at 2 AM in morning. Laughing and talking loud, acted like it was the middle of the day and not the middle of the night. Had to call the office twice. Finally quiet. Went to office next morning and Jennifer, management, was rude and obnoxious. Acted like she did not care for us reporting this and did not want to do anything about it. She stated "what do you expect me to do?" Very rude. We expected something such as comp night or even an apology but she said she would not do anything. She did not care about the issue and made that very clear. Needless to say, will not be back due to sorry management. Told her this and she could care less. Would not recommend to anyone

  • Stayed: August 2014, travelled with family
    • Location
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1  Thank Renee A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yield-ramadafwb_123, Manager at Ramada Plaza Fort Walton Beach Resort/Destin, responded to this reviewResponded 9 December 2014

Thank you for taking time to review your stay. We wish that you had enjoyed a more restful experience.

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1,494 - 1,500 of 2,437 reviews

Reviewed 19 August 2014

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Ramada
1  Thank Robert J
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Yield-ramadafwb_123, Manager at Ramada Plaza Fort Walton Beach Resort/Destin, responded to this reviewResponded 9 December 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 16 August 2014 via mobile

The rooms are ok. The main thing that disappointed me the most was how dirty the beach was! Since you are close to the pier you get dead fish washed up on the shore from people that fish! That also attracts many birds witch makes the vacation not as relaxing. But the good thing is that if you don't like the beach you can go to the fantastic pool with a bar under a cave! That's great for kids!

  • Stayed: August 2014
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Thank Aasshhlleeyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yield-ramadafwb_123, Manager at Ramada Plaza Fort Walton Beach Resort/Destin, responded to this reviewResponded 9 December 2014

Thanks for your review! We're happy to hear that the pools were fun for you during an unfortunate time of beach conditions. We hope to see you again!

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Reviewed 14 August 2014

I was taken such good care of! great pool area and great service. Everything was clean and set up nice. great rooms too! everything worked like it should The workers were nice and were great at their job!

  • Stayed: June 2014, travelled solo
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Thank emilytholland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yield-ramadafwb_123, Manager at Ramada Plaza Fort Walton Beach Resort/Destin, responded to this reviewResponded 9 December 2014

Thanks for telling us about your visit! We're happy that you found our employees to be so friendly and attentive. We appreciate you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

My mom, my daughter, and I stayed 2 nights and we mostly loved every second of it except for the 30 minutes we spent in the parking lot driving around looking for a parking spot every time we left the hotel and came back!! All the wedding guests from the 3 weddings going on that DIDNT pay to stay at the hotel got all the good parking spots while we had to drive around searching!! There were people parked in fire lanes, behind other people blocking them in, anywhere they could!! And they tell you to park in the sketchy parking garage next door but then you have to walk a country mile back to your hotel room and my 65 year old mother can't handle all that walking. The only other problem we had was the room being so small with no table in it to eat at. I think even during the peak summer season a $330/ night is TOO much for such a small room even for beachside. I think we could've found a condo for that. The pool was great!! :) and the staff members were all really nice EXCEPT for the VERY RUDE manager on duty that my mom talked to during checkout about the parking situation!!

  • Stayed: August 2014
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1  Thank Kimmy071477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yield-ramadafwb_123, Manager at Ramada Plaza Fort Walton Beach Resort/Destin, responded to this reviewResponded 9 December 2014

Thanks for taking time to review your stay with us. We apologize for the inconveniences encountered while trying to find parking in the outdoor lots. If you find yourself in the area again we hope to see you back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank AWest2014
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Yield-ramadafwb_123, Manager at Ramada Plaza Fort Walton Beach Resort/Destin, responded to this reviewResponded 9 December 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 10 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Dewain E
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Yield-ramadafwb_123, Manager at Ramada Plaza Fort Walton Beach Resort/Destin, responded to this reviewResponded 9 December 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Plaza Fort Walton Beach Resort/Destin

Address: 1500 Miracle Strip Pkwy SE, Fort Walton Beach, FL 32548-6213
Phone Number:
Region: United States > Florida > Florida Panhandle > Fort Walton Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Fort Walton Beach
Price Range: £74 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Fort Walton Beach Resort/Destin 3*
Number of rooms: 335
Reservation Options:
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Also Known As:
Ramada Plaza Beach Hotel Fort Walton Beach
Ramada Fort Walton Beach
Fort Walton Beach Ramada
Ramada Plaza Fort Walton Beach Resort/Destin Florida

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