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“Wonderful Service!”

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Hampton Inn & Suites Gainesville-Downtown
Ranked #6 of 47 Hotels in Gainesville
Certificate of Excellence
Reviewed 19 January 2014

I stayed at the Hampton Inn with a group of friends and had a great experience! The people checking us in were pleasant and easy to deal with, and they informed us of all of the amenities and the surrounding neighborhood. The room was spacious and well-suited to all of our needs, and some of the restaurants around give discounts to people staying in the hotel. Breakfast was good too, but the big standout was the customer service and the walking distance from restaurants.

  • Stayed: January 2014, travelled with friends
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Thank Lindsay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISGNV, General Manager at Hampton Inn & Suites Gainesville-Downtown, responded to this reviewResponded 27 January 2014

Thanks so much for taking the time to post a review on your recent stay at the Hampton Inn and Suites Gainesville Downtown. We really appreciate your feedback and we're delighted to hear that you enjoyed your stay. We hope to see you again real soon. Thanks again!

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587 - 593 of 802 reviews

Reviewed 9 January 2014

Stayed on the top floor & it was very quiet. Clean rooms & comfortable beds. Free breakfast included,nothing special but make it yourself waffles were nice. Recommend getting to breakfast early as they were already running out of items when we arrived. Only downside is paying for parking.

Room Tip: Top floor (6th I believe) was very quiet
See more room tips
  • Stayed: December 2013, travelled on business
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Thank cm2894
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISGNV, General Manager at Hampton Inn & Suites Gainesville-Downtown, responded to this reviewResponded 10 January 2014

Thanks so much for writing a great review on your recent stay at the Hampton Inn and Suites Gainesville Downtown. We're glad you enjoyed the waffle station! It's a guest favorite around here.Thanks again for taking the time to post a review. We look forward to seeing you the next time you're in the area.

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Reviewed 8 January 2014

I stayed at the Hampton Inn with my husband and two young children over Thanksgiving and found the Hampton Inn to be a clean, friendly place to stay. It was quiet and within walking distance to several eateries. We enjoyed their free continental breakfast. The staff was very professional and took great care of us. I would highly recommend this hotel.

  • Stayed: November 2013, travelled with family
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Thank dawnm6794
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISGNV, General Manager at Hampton Inn & Suites Gainesville-Downtown, responded to this reviewResponded 10 January 2014

We really appreciate you taking time to post a review of your recent stay at the Hampton Inn and Suites Gainesville Downtown. We're glad to hear that our staff took good care of you while you were here. We hope you'll come stay with us again real soon. We love having you here!

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Reviewed 6 January 2014

I stayed with my wife 1/4/13. The room is clean and pleasant. Receptionist was nice and friendly. Not much to do around Hotel but Gainesville isn't very active anyhow unless you are a college student. Lots of homeless in front park of hotel but none bothered us upon arriving or leaving. So far OK place....unfortunately room does NOT have safe and I had the brilliant idea of putting my wife's NEW wallet which by itself costs $1,200 ( I KNOW.. ridiculous but it was a anniversary senseless gift splurge that makes people very happy at times ) with $400 cash inside in the upper drawer of the dresser because we were going to have dinner and she didn't need it since I had my wallet, just in case due to the front park activity. Long story short I left next day and forgot to retrieve the wallet. We called the Hotel on the 6th when we realized our horrific lapse of memory. We called the hotel and the room had NOT been used since we left.We told the front desk EXACTLY were the wallet would be and on first check it "wasn't found". My wife asked to speak with the Hotel manager in the morning and insisted it either was there or HOUSECLEANING HAD to have it. They checked again after this call and it "appeared" in another drawer not the one we put it in. My wife and I were CERTAIN exactly which drawer it had been placed. THE PROBLEM WORSENED after she talked to the manager in afternoon in a nice way ,
just to let him know that the wallet was moved from place and apparently initial intent was not to return it . We wanted to advise him that he very likely had a housekeeper that was a thief and he would do well being forewarned. His REPLY was "YOU GOT ALL YOUR THINGS BACK, RIGHT?"...... I think that manager needs another job together with the housekeeper . We are never going back to that Hotel...... for sure.

  • Stayed: January 2014, travelled on business
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4  Thank LifeTravelerTampa_Fl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISGNV, General Manager at Hampton Inn & Suites Gainesville-Downtown, responded to this reviewResponded 11 March 2014

Thank you for your feedback about your recent stay with us. I apologize for the issues that you had during your stay. Please know that we take your feedback seriously and will address these issues with our staff. We hope you'll consider staying with us again in the future. We really appreciate your business.

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Reviewed 5 January 2014

We wished we had stayed for two nights so that we did not have to depart after a very short first night...Otherwise the hotel is very well located right in the downtown area; where all the action is. Overall, we recommend this hotel to folks that want to stay in a lively area,

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank carlosrL9695PK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISGNV, General Manager at Hampton Inn & Suites Gainesville-Downtown, responded to this reviewResponded 10 January 2014

Thanks so much for letting us know about your recent stay at the Hampton Inn and Suites Gainesville Downtown. We're delighted to hear that you had a wonderful stay over the holiday. We too, wish you could have stayed longer. We love having you here and hope you'll return for a visit soon. Thanks again!

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Reviewed 3 January 2014

Not the best Hampton Inn that I have stayed in.

The downtown location would be ideal if there was much to do in downtown Gainesville. Unfortunately, other than half a dozen restaurants witin a couple of block radius, there is really nothing to attract tourists here. Yet, Hampton Inn charges a premium for this location and extra for parking (unless you want to take your chance with free on-street parking with the numerous homeless people in the area).

The receptionist upon arrival was not overly friendly, it seemed like I was bothering him by just asking for a restaurant recommendation. We had asked for a quiet room on an upper floor - we did get the top floor, but there was machinery on the roof right over our room that vibrated all night. (I know, because it kept me awake.)

The breakfast the next morning was the usual Hampton Inn fare, but the trays were not being replenished, even at 8 am, even though the attendant was there and the place was not that busy.

High prices and poor service - I will give this location a pass.

Stayed: December 2013, travelled as a couple
1  Thank wally434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISGNV, General Manager at Hampton Inn & Suites Gainesville-Downtown, responded to this reviewResponded 8 January 2014

Thank you for taking the time to let us know about your recent stay with us. We're very sorry to hear about the unfortunate experience you had. It's always our goal to stay one step ahead of our guests' needs and ensure amenities are well stocked and guests are well taken care of. We've shared your comments with the appropriate members of our staff so we can refine our processes and hope we can invite you back for a better stay. Thanks, and we hope to see you again real soon.

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Reviewed 2 January 2014

While this hote was very charming and located in a nice area, the vagrants and panhandlers that accost tourist on entering and exiting the hotel was terrible. If you dont mind being confronted with vagrants and pan handlers everyting you enter or exit hotel, asking for money, then this place is for you. As for me and my family, we will stay elsewhere.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hampton
2  Thank candie961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISGNV, General Manager at Hampton Inn & Suites Gainesville-Downtown, responded to this reviewResponded 8 January 2014

Thank you for taking the time to let us know about your experience on your recent stay with us. We really appreciate your feedback. The holidays tend to bring out the less fortunate in our community and I sincerely apologize for the encounter you had outside the hotel. Please know that it is not a common occurrence and we hope you'll give us another try the next time you're in the area.

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Additional Information about Hampton Inn & Suites Gainesville-Downtown

Address: 101 SE 1st Ave, Gainesville, FL 32601-6819
Phone Number:
Region: United States > Florida > Gainesville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Gainesville
#5 Business Hotel in Gainesville
#9 Romantic Hotel in Gainesville
Price Range: £87 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Gainesville-Downtown 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
The Hampton Inn & Suites Gainesville Downtown is situated in the heart of Downtown Gainesville's Historic District, and close to the University of Florida and Shands Healthcare. Our well-appointed 124 guestrooms including 27 spacious studio suites featuring the famous Cloud Nine bed, 37" HDTV in guestrooms & 42" HDTV in studio suites, and complimentary: high-speed internet access, "On the House" hot breakfast, local calls... ... more   less 
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Also Known As:
Hampton Inn & Suites Gainesville-Downtown Hotel Gainesville
Hampton Inn And Suites Gainesville-Downtown
Hampton Inn & Suites Gainesville-Downtown Florida

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