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“Thin Walls, Mediocre Breakfast”

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Comfort Inn University
Ranked #4 of 45 Hotels in Gainesville
Certificate of Excellence
Southern States
Level Contributor
227 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
“Thin Walls, Mediocre Breakfast”
4 of 5 bubbles Reviewed 27 July 2013

When I recieved my ittinerary stating Comfort Inn, I was less than thrilled. My negativity was not founded. The property is set off Archer Rd in hotel row, so plenty f competition. The lobby area has bistro tables for breakfast overflow with dried flowwer arrangements. Someone tried. The front desk clerk was so friendly and hosptiable I thought I was at 5 star!!! All staff I ecountered during my week long stay were just fine,, ousekeeping bringing up the rear. The rooms are average for this brand, but with those dreaded green bedspread/comforters. The shhets on one bed were so threadbare I thought there was a pattern on the sheet, the same for the curtains. When pulled shut the sun came trough like swiss cheese! The beds were comfy, on the firm side with 4 square pillos. Note to management-people like rectangular pillows so our heads dont roll off!! The rooms come with a micro fridge, and a pull out couch seating area. The rooms are large and well appointed for this price point. The walls are a different story. The first 2 nights a sports team was in the house, the 3rd night I got newlyweds, so be careful where they put you, as complaining about the noise did little to solve problem. The breakfast is standard, bland, frozen and powdered everythng. Great for kids and those with sore teeth. Once again staff saves the day with the friendly smile and willingness to help. Overall an okay stay. I would return here without hesitation. Not luxury, but you usually sleep pretty good, great for overnight stays.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank franklinmilford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIWGeneralManager, Director of Sales at Comfort Inn University, responded to this review, 9 September 2013
Dear Franklin Milford,
Thank you for writing a review about your stay at our hotel in July. Our staff, especially our front desk clerks, really appreciate that you and your family recognized and enjoyed how friendly and hospitable we are to all our guests. Currently, we are in the process of changing our bed sheets, bed comforters, linens, window drapes, and bedroom pillows for all our rooms. We want to make sure that our bedrooms are not only extremely comfortable, but very attractive as well. In addition, we apologize for any disturbances that you may have had while sleeping, and for breakfast not being what you and your family were hoping for. Our breakfast is catered as a buffet style, where we put out an assortment of all different types of breakfast favorites, so guests can have options as to what they want to eat. However, it is important for us to make sure all our guests enjoy their breakfast, so thank you for letting us know about some of your concerns. On your next stay in Gainesville, please contact me directly so we can apply an additional discount for being a TripAdvisor reviewer. On behalf of the Comfort Inn University, thank you for staying here at the Comfort Inn University, and we look forward to having you stay with us soon.

Best Regards,
Matthew Sarrell
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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407 reviews from our community

Traveller rating
    230
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    42
    9
    9
See reviews for
154
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79
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Fort Myers, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 July 2013

This hotel could easily be a Comfort Suites with an upgrade to the decor. With that being said you really get a nice place to rest and recharge for a great rate. Staff is excellent and willing to bend over backwards for you. I stay in hotels about 300 nights a year and front desk manager Andrew is one of the best in the business.

Room Tip: Stay on the 4th floor if possible. Lots of college athletics teams stay here when playing the Gators...
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarbona2233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIWGeneralManager, Manager at Comfort Inn University, responded to this review, 23 July 2013
Thank you for taking the time to let us know how we are doing! I appreciate the grate feedback
for the Comfort Inn University Gainesville, FL and have passed it along to our team. We contiinue to strive to make each and every stay great and gracious for feedback to know when we have succeeded. I hope you continue to stay with us when you are in Gainesville in the future.

Jay Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 10 July 2013

We really enjoyed how friendly the staff were, and how big the room was. The staff were also very knowledgable and helpful when we needed to get recommendations on places to eat and go out in Gainesville. If you are in need of a safe, clean, and comfortable place to stay at a reasonable rate then there is no better than the Comfort Inn. Definitely will be coming back soon.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral Springs, Florida
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 9 July 2013

I was impressed this hotel. We stayed here as we took tour of UF. It was very close to the university. The rooms were fine and the beds were comfortable. The continental breakfast was good. I would suggest that they have a list of near by places to eat. I have no complaints and would stay here again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deena A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIWGeneralManager, General Manager at Comfort Inn University, responded to this review, 11 July 2013
I just wanted to take a moment to thank you for your recent stay with us and also for taking the time out to let us know about your stay. We love getting feedback from our guests and hope the next time you visit Gainesville FL, we will be your first choice.

If there is anything my staff or I can do for you, please do not hesitate to contact us.

Sincerely,

Jay Patel
General Manager
352-264-1771
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Key Largo, Florida
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 9 July 2013

it is a great place to stay i stay here every time in town. it is quite clean and close to great foood and stores a great place called ale house is near by good food beer and prices. but back to my room i was greated my a very nice young lady named tiffiny she was very help full. i allso saw her helping a handicap vet with his things. the rooms are clean well priced

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fbiagent69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIWGeneralManager, General Manager at Comfort Inn University, responded to this review, 11 July 2013
Thank you for taking the time to let us know how we are doing! I appreciate the great feedback for the Comfort Inn University Gainesville FL and have passed it along to our team. We continue to strive to make each and every stay great and gracious for feedback to know when we have succeeded. i hope you continue to stay with us when you are in Gainesville in the future.

General Manager
Jay Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ft. Lauderdale, FL
Level Contributor
55 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 27 May 2013

This property is a decent place to say if you're in town for business of visiting students at the University of Florida. Cleanliness is good, but the carpet is worn in many areas. Staff is helpful and friendly.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tcbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conyers, GA
Level Contributor
286 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 bubbles Reviewed 11 May 2013

We stopped here for the night on the way to visit family for graduation event, this was our first time at this hotel. We usually stay at one of the Choice Hotel family to earn points in their loyalty program. While there wasn't anything special here, there wasn't anything wrong either. I wouldn't hesitate to stay here again.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evac93rd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn University

Property: Comfort Inn University
Address: 3440 Southwest 40th Blvd., Gainesville, FL 32608
Phone Number:
Region: United States > Florida > Gainesville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Gainesville
#4 Romantic Hotel in Gainesville
#8 Family Hotel in Gainesville
#10 Business Hotel in Gainesville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn University 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Come enjoy the newly renovated Comfort Inn, located conveniently near I-75 & Archer Road (Exit 384)- this premier location provides quick access to the University of Florida, UF Health & Shands, VA Hospital, Shopping and Restaurants. Our 100% Non-Smoking hotel offers complimentary hot breakfast, free internet, pet friendly designated rooms, and complimentary shuttle service for your convenience. The modern amenities and service will make your visit to Gainesville a great experience whether you are visiting family, the award winning healthcare facilities, attending sporting events and the many reasons that bring you to Gainesville. ... more   less 
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Also Known As:
Comfort Inn West Hotel Gainesville
Comfort Inn Gainesville
Gainesville Comfort Inn
West Comfort Inn
Comfort Inn University Gainesville, Florida

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