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“Great stopover hotel”

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Comfort Inn University
Ranked #7 of 44 Hotels in Gainesville
Certificate of Excellence
Auburn, Alabama
Level Contributor
3 reviews
“Great stopover hotel”
Reviewed 7 January 2014

Stayed at the property while on our way to Tampa. Very clean, great service and friendly staff. Beds and pillows were second to none, very much like a much more expensive hotel. Staff was very gracious to accomodate a special request for my family.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIWGeneralManager, Director of Sales at Comfort Inn University, responded to this review, 14 January 2014
Dear Jeff C,

Thank you for writing a review about your stay at our hotel in January. All of the staff here are very pleased to hear that you and your family greatly enjoyed your time spent at the Comfort Inn University, during stopover on the way top Tampa. It is so nice to know that you and your family were happy and satisfied with our new bedding and linens in our guest bedrooms, as well as our staff’s friendly customer service. On behalf of all of the staff at the hotel, thank you for staying here at the Comfort Inn University, and we look forward to having you stay here again with us soon.

Best Regards,
Matthew Sarrell
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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425 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
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  • French first
  • German first
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English first
Granbury, Texas
Level Contributor
3 reviews
3 hotel reviews
Reviewed 6 January 2014

Overnight stop in Gainesville, FL, traveling from the Florida Keys to Texas. Good location, close to Interstate and restaurants. Hotel was clean, neat, and comfortable. Concierge was friendly and helpful. Bed was very comfortable. Pillows were great. Comfort exceeded expectations. Unexpectedly nice for the price.

Room Tip: I prefer top floors facing the parking lot instead of the Interstate.
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
Thank jblunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIWGeneralManager, Director of Sales at Comfort Inn University, responded to this review, 14 January 2014
Dear jblunk,

Thank you for writing a review about your stay at our hotel in January. We are thrilled that you enjoyed staying at the Comfort Inn University, while passing through Gainesville on your way to Texas. Thank you for leaving such beautiful compliments about our property’s location, cleanliness, staff service, bedding, linens, and price. It was a real pleasure having you as our guest. On behalf of all of the staff at the hotel, thank you for staying here at the Comfort Inn University, and we look forward to having you stay here again with us soon.

Best Regards,
Matthew Sarrell
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Hope, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 January 2014

Due to bad weather we required an unscheduled overnight stay in Gainesville, Florida. We stopped at the Comfort Inn and found not only a great rate but excellent customer service from the front desk staff.
Our request for a ground floor room was easily accommodated and the room was spacious, clean and very comfortable. All amenities were above average. Breakfast was included and had a good variety of options to choose from.
The location was great, as it was very close to a variety of restaurants and the access back on to the I-75 the next morning.

  • Stayed January 2014, travelled with family
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Helpful?
Thank JMRadford_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIWGeneralManager, Director of Sales at Comfort Inn University, responded to this review, 8 January 2014
Dear JMRadford_11,

Thank you for writing a review about your stay at our hotel in January. It is so nice to hear that though you and your family needed to make an unscheduled stop into Gainesville, that your short time here was quite pleasant. All of our staff are thrilled to know that you and your family enjoyed our front desk’s customer service, our comfortable and spacious rooms, our hotel’s amenities, and the location of our property to lots of different restaurants within the city. On behalf of all of the staff at the hotel, thank you for staying here at the Comfort Inn University, and we look forward to having you stay again with us soon.

Best Regards,
Matthew Sarrell
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Highland Park, IL, USA
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 December 2013

I drive through Gainesville every December on my way to south FL to spend the winter, and have done so for the past many years. I've stayed in several different places, but this is the one I'll return to again and again. The room was great; clean and comfortable. The front desk personnel were welcoming and friendly. Great breakfast, too. All in all, a terrific stop-over. Many restaurants just down the street. You can't go wrong staying here.

  • Stayed December 2013, travelled solo
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Helpful?
Thank Arlene D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIWGeneralManager, Director of Sales at Comfort Inn University, responded to this review, 8 January 2014
Dear Arlene D,

Thank you for writing a review about your stay at our hotel in December. We’re so glad that you decided to stay at our hotel during your stop-over in Gainesville on your way to the southern part of Florida. It is awesome to hear that out of all the places you have stayed in, the Comfort Inn will now be the hotel you will return to again and again. We are also thrilled to know that you enjoyed everything about our rooms, our staff’s service, our breakfast options, and the location of our hotel to many of the shopping plazas and restaurants in the city. On behalf of all of the staff at the hotel, thank you for staying here at the Comfort Inn University, and we look forward to having you stay again with us soon.

Best Regards,
Matthew Sarrell
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
1 review
Reviewed 26 December 2013

Very good service and comfortable rooms. We experienced excellent service from the front desk right down to the great breakfast options in the morning. We also loved the cookies. Great Hotel and great staff. Rooms were very clean. If ever in Gainesville, this is a great place to stay.

  • Stayed December 2013, travelled with family
    • Value
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Helpful?
Thank Shirley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIWGeneralManager, Director of Sales at Comfort Inn University, responded to this review, 8 January 2014
Dear Shirley B,

Thank you for writing a review about your stay at our hotel in December. All of the staff here are very happy that your visit and experience at the Comfort Inn University was pleasant. Your compliments about our service, hospitality, cleanliness, and breakfast options really go a long way, and we greatly appreciate them. On behalf of all of the staff at the hotel, thank you for staying here at the Comfort Inn University, and we look forward to having you stay with us soon.

Best Regards,
Matthew Sarrell
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Florida
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 December 2013

I don't know if they have room service, they don't have a restaurant so I gave both an average. Location is very convenient to UF which was why we were there (graduation). I rated service 'poor' because we left our thermos in the room (when we checked out) and realized it several hours later and called. Someone checked the room, and the housekeeper closet but the housekeeping staff had left so they could not say what had happened to it. I checked back with the hotel much later in the day to see if it had shown up and was told that it hadn't. Since there has been no follow up from them, it is clear that the stainless steel thermos is gone and how is one of those hotel mysteries. The free breakfast included sausage patties, egg and biscuits and the bed was very comfortable. The stains on the seat of the desk chair should have been cleaned off as soon as they appeared or the chair replaced.

  • Stayed December 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Peg P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIWGeneralManager, General Manager at Comfort Inn University, responded to this review, 13 January 2014
Dear Peg P,

All of us here at the Comfort Inn University would like to thank you for letting us know about your stay. I am very sorry that you lost your thermos. When you called the day you checked out, our front desk attendant Ariana went and looked in the lost and found log book and the storage cabinet. She didn't find anything. When you showed up in person that evening, you spoke with our front desk manager Andrew, and he also looked for it and found nothing. The housekeeping staff, the front desk staff, and front desk manager have all searched for this item and we do not have any record of it. We also checked with the housekeeper that cleaned your room and she said nothing had been left behind. Again, we are very sorry that you lost your thermos and we hope to see you again on your next visit to Gainesville.

Best Regards,
Jay Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 December 2013

My mother stayed here for a visit with family. A very nice hotel, close to I-75 and lots of shopping and restaurants in Butler Plaza. The staff (Rita and Andrew) were very accommodating and made every effort to make her stay nice. Thank you!!

  • Stayed November 2013, travelled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank gopalsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIWGeneralManager, Director of Sales at Comfort Inn University, responded to this review, 6 January 2014
Dear gopalsgirl,
Thank you for writing a review about your mother’s stay at our hotel in November. We are pleased to hear that your mother enjoyed her stay, and that our front desk staff was especially accommodating in making her visit a pleasant one. On behalf of all of the staff at the hotel, thank you for staying here at the Comfort Inn University, and we look forward to having you stay with us soon.

Best Regards,
Matthew Sarrell
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn University

Property: Comfort Inn University
Address: 3440 SW 40th Blvd, Gainesville, FL 32608-2326
Phone Number:
Region: United States > Florida > Gainesville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Gainesville
#4 Romantic Hotel in Gainesville
#8 Family Hotel in Gainesville
#10 Business Hotel in Gainesville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn University 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Come enjoy the newly renovated Comfort Inn, located conveniently near I-75 & Archer Road (Exit 384)- this premier location provides quick access to the University of Florida, UF Health & Shands, VA Hospital, Shopping and Restaurants. Our 100% Non-Smoking hotel offers complimentary hot breakfast, free internet, pet friendly designated rooms, and complimentary shuttle service for your convenience. The modern amenities and service will make your visit to Gainesville a great experience whether you are visiting family, the award winning healthcare facilities, attending sporting events and the many reasons that bring you to Gainesville. ... more   less 
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Also Known As:
Comfort Inn West Hotel Gainesville
Comfort Inn Gainesville
Gainesville Comfort Inn
West Comfort Inn
Comfort Inn University Gainesville, Florida

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