It started with the reservation, which took well over 30 minutes to make. Pretty simple- four rooms for three nights, one room for one night. One king bed, four with two doubles. One dog. First it was booked in the wrong month, then booked with no king and apparently in the wrong rooms for a pet. Not their fault despite the fact that I did have an email confirmation. Then endless frustration. Nothing could be done. VERY rude staff. Not concerned with the guest, only their rules. Told I could stay elsewhere. Reservation was "just human error". NO effort to make accommodations. The Lodge in Gainesville & Homewood Suites both at this exit are wonderful. Stay there.... Stay anywhere but here!
- Official Description (provided by the hotel):
- WE ARE CURRENTLY UNDER CONSTRUCTION, Holiday Inn Express I-75 Gainesville, FL Hotel's Staff Welcomes You. Just off I-75, the Holiday Inn Express, Gainesville / I-75 SW hotel puts you in the heart of Gator country, half-way between the Wild Adventures and Walt Disney World theme parks and 2 hours from Tampa's cruise ship hub. This pet friendly Gainesville, Florida hotel's location is extremely convenient for corporate and leisure travelers. The hotel is near the University of Florida, Shands Hospital at UF and the offices of Nationwide Insurance and Farm Bureau Insurance. For travelers with interests further away, Gainesville Regional Airport (GNV) is just 20 minutes away and for other major cities guests just hop onto the interstate via exit 384 which is right behind the hotel! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Gainesville/i-75 Sw Hotel Gainesville
- Holiday Inn Gainesville
- Gainesville Holiday Inn Express
- Holiday Inn Express Gainesville/I-75 SW Florida