We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent”
Review of Pollo Tropical

Pollo Tropical
Ranked #143 of 599 Restaurants in Gainesville
Restaurant details
Reviewed 12 May 2014

Pollo Tropical in Gainesville is a decent restaurant. The staff is very friendly and they work hard to get you through the line quickly.

The chicken is good, but the rice is crunchy and lacks much flavor. I always mix the salsa in with my rice to give it some kick.

My only complaints were that the soda machine needs to be disassembled and cleaned-some slime came shooting out of the coke nozzle into my kid's drink, and one of the male employees went to the bathroom and didn't wash his hands when he was done. Luckily, we had our food already!

    • Value
    • Atmosphere
    • Service
    • Food
Thank Jennifer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (69)
Traveller rating
Traveller type
Time of year
Language

54 - 58 of 69 reviews

Reviewed 15 April 2014

We have eaten at Pollo Tropical in Orlando and have always had great food. We ate at this Pollo Tropical and the chicken was very small; almost no meat and the skin was not well toasted. The rice tasted like it had been made the day before. We noticed that maduros, which used to be considered a side, has now been taken off that side menu and you can order it appetizer style. They did add tostones, which were good as were the maduros. We will not be eating at this restaurant again. We may try going to the ones in Orlando and see if they are still the same as they were.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Theresa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

Wish we had a location near where we live!! omg, everything we odrered was amazing! even the sauces. We took food out several times while we stayed nearby for a wedding. Great value, large portions. Fresh hot chicken,great salads.We loved it!!

Thank GuapoInParadise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2014

I ordered a chicken dinner which had a little taste and the boiled yucca with garlic hardly tasted like there was garlic. The red beans and rice needed spices also.

Thank wonsibes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

It's a shame that such a good restaurant with such a tasty food isn't in more places. I think many non-Latins do not know what this restaurant really serves. Hence, the restaurant is mostly popular with the Latin community.

Thank Max B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Pollo Tropical also viewed

 

Been to Pollo Tropical? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing