We have dined at this local Carrabba's at least 50 or more times, and we have been fans of this restaurant when we travel. However, the Gainesville restaurant has provided two poor dining experiences on our last visits. On nights when the restaurant was not busy, we have had lousy service and mediocre food. When we mentioned our disappointment to the manager, Jeff, he shrugged it off, saying we should have complained immediately and not at the end of our meal.
We would have complained earlier if our server had ever checked back with us or if our voices could have been heard over the extremely loud banter at the table beside us. We once counted on Carrabba's to deliver a fine dining experience, but no more.
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