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“Last Time in Gainesville”

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Homewood Suites Gainesville
Ranked #15 of 45 Hotels in Gainesville
Certificate of Excellence
Reviewed 15 July 2014 via mobile

Its very simple, just change the name of this Homewood Suites to Conrad and its done. The people make this a 6 Star in my book. Thank you for a great room! 211 and awesome food, service, and staff! Only thing is change breakfast to 10 am.

God Bless!
Alan, Holly and Jaxon
Go Gators!

Stayed: July 2014, travelled with family
Thank Alan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin C, Manager at Homewood Suites Gainesville, responded to this reviewResponded 19 January 2015

Thank you for taking the time to let us know about your most recent stay at the Homewood Suites by Hilton Gainesville FL property. We love getting feedback from our guest and use it to improve our service and amenities. We hope the next time you visit Gainesville, FL we will be your first choice and if there is anything we can do to better your next stay, please do not hesitate to contact us.

Sincerely,

Dustin Cash
General Manager
Homewood Suites by Hilton
dustin.cash@hilton.com
352-225-4760

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (592)
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380 - 386 of 592 reviews

Reviewed 14 July 2014

very nice stay. I was there for a medical app. at the University of Fl. Shands hospital. While we were there my husband enjoyed all the amenities the hotel offered which were many. The staff was excellent. Other guests seemed very happy and enjoying themselves. Most of all the hotel was very clean.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin C, Manager at Homewood Suites Gainesville, responded to this reviewResponded 19 January 2015

Thank you for taking the time to let us know about your most recent stay at the Homewood Suites by Hilton Gainesville FL property. We love getting feedback from our guest and use it to improve our service and amenities. We hope the next time you visit Gainesville, FL we will be your first choice and if there is anything we can do to better your next stay, please do not hesitate to contact us.

Sincerely,

Dustin Cash
General Manager
Homewood Suites by Hilton
dustin.cash@hilton.com
352-225-4760

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

My husband and I love staying at Homewood suites they are so comfortable. Having a separate livingroom area is so relaxing. and Monday thru Thursday you have the added convenience of the evening meal. Definitely a plus.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Jennifer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin C, Manager at Homewood Suites Gainesville, responded to this reviewResponded 19 January 2015

Thank you for taking the time to let us know about your most recent stay at the Homewood Suites by Hilton Gainesville FL property. We love getting feedback from our guest and use it to improve our service and amenities. We hope the next time you visit Gainesville, FL we will be your first choice and if there is anything we can do to better your next stay, please do not hesitate to contact us.

Sincerely,

Dustin Cash
General Manager
Homewood Suites by Hilton
dustin.cash@hilton.com
352-225-4760

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

The hotel is close to the I-75 off exit 384, very close to the Main road Archer Rd as well as many shopping centers and restaurants. Very close to many attractions such as the Florida Museum of Natural History where the famous "Butterfly Attraction" is. Also, 10 minutes away from Downtown and Main street. The front desk staff is very friendly and the facility's supervisor. The suite is typical to the Homewood suites chain in size and furniture. Not as spacious as the Embassy suites.
The worst part again is Housekeeping, no one comes unless you call and when they come they do not do much cleaning, one day we called several times all day and no one came then we got someone to come and delivered clean towels only. Also, we have seen some bugs around and advised the front desk staff and the Assistant manager Charles who was very upset about our bad experience and promised to take care of it, he also compensated us for one night and promised 10,000 points in my HH account. Will watch for that.
Breakfast is a joke, very limited and little.

If you are in the Gainesville, FL area for a day or two, it is OK to stay there but you also have lots of choices in this area. The only reason I choose this hotel is because of smoking and Hilton Honor membership that I belong to for years. The Hilton chain is becoming a smoke-free hotels and they make very hard for smokers to stay at any of their hotels which means I need to find another chain, that allows more smoking rooms if possible.

Room Tip: Away from the pool area.
  • Stayed: June 2014, travelled as a couple
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Thank SetiTheFirst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin C, Manager at Homewood Suites Gainesville, responded to this reviewResponded 19 January 2015

Thank you for taking the time to let us know about your most recent stay at the Homewood Suites by Hilton Gainesville FL property. We love getting feedback from our guest and use it to improve our service and amenities. We hope the next time you visit Gainesville, FL we will be your first choice and if there is anything we can do to better your next stay, please do not hesitate to contact us.

Sincerely,

Dustin Cash
General Manager
Homewood Suites by Hilton
dustin.cash@hilton.com
352-225-4760

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

Every time I visit Gainesville it is almost job related. The first two trips, I did not know about the Homewood Suites by Hilton. Since finding out about this hotel, I only make my reservations there. NO EXCEPTION!!!

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Roiquista H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin C, Manager at Homewood Suites Gainesville, responded to this reviewResponded 19 January 2015

Thank you for taking the time to let us know about your most recent stay at the Homewood Suites by Hilton Gainesville FL property. We love getting feedback from our guest and use it to improve our service and amenities. We hope the next time you visit Gainesville, FL we will be your first choice and if there is anything we can do to better your next stay, please do not hesitate to contact us.

Sincerely,

Dustin Cash
General Manager
Homewood Suites by Hilton
dustin.cash@hilton.com
352-225-4760

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014

Let's make this easy with a list.
--First rooms smelled strongly of dirty mop water and old cigarette smoke.
--Broken window locks in the bottom floor room.
--Carpets filthy.
--Upholstered furniture in rooms and curtains dirty, dusty.
--Caked dirt along baseboards in all three rooms.
--Old food under dining table.
--Mold in tub area around drain and controls
--Sticky handprints on closet door
--Iron surface sticky and brown
--Ironing board cover filthy
--Gunk on refrigerator and microwave door handles
--Outside trash receptacles and ashtrays overflowing in morning and through mid-afternoon on all four days
--Lobby area elevator dirty inside: walls, push panel, floor.
--Poor construction: insufficient insulation between floors. If you're not on the top floor, you'll hear everything that moves on the floor above.
--A/c incredibly loud. Large panel unsecured: filter inside disgustingly dirty.
--Housekeeping disregarded DND sign. Four days running.

The only Homewood Suites in Florida that's equally bad is located in Tallahassee. And not coincidentally, owned by the same franchisee.

Much better experience with the Hampton across Archer Road or even better, the incredibly wonderful Hampton in Ocala off SR 200.

This place has been a disappointment since prior to 2010.

But when you have to stay in Gainesville, it's usually the last to fill up.
Unless you're willing to chance staying at the Bambi.

  • Stayed: April 2014, travelled on business
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Thank BluntedHedgehog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager285, General Manager at Homewood Suites Gainesville, responded to this reviewResponded 15 July 2014

Thank you for taking the time to review the hotel. We appreciate all feedback and utilize all information provided to deliver the best guest experience. In this case, I do apologize that we did not meet this expectation. All of your feedback has been shared with the staff of the hotel to ensure we meet and exceed guest expectations. We appreciate your business and we hope we have the opportunity to show you the best guest experience possible the next time you are in Gainesville.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014

Homewood suites is a upper tier motel with a satisfactory collection of attractive features. The property is regularly upgraded and all conditions appear to be maintained. I've stayed at the property in excess of 100 nights and have never exercised my option of dissatisfaction. They always offer to zero a night's charge if there is a problem. The pool, hot tub, gym, and business center are easy to use. The items for sale are convenient when needed. Staff is helpful at check in and rarely takes more than a few minutes. When I've arrived earlier than expected they were still able to get me into a room. Cleaning crew appears to be very thorough and effective. I have not had any serious problems during any stay outside of a rare late night fire drill do to guest's error of hanging clothes on the sprinkler! Homewood Suites are frequently located near a Hilton Gardens and both are operated by Hilton. I believe that the Homewood Suites rooms are slightly larger and feature a more complete kitchen including microwave, icemaker, and dishwasher. I personally think that the breakfast at Hilton Gardens are slightly superior but Homewood Suites offer complimentary dinners.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Alexander M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin C, Manager at Homewood Suites Gainesville, responded to this reviewResponded 19 January 2015

Thank you for taking the time to let us know about your most recent stay at the Homewood Suites by Hilton Gainesville FL property. We love getting feedback from our guest and use it to improve our service and amenities. We hope the next time you visit Gainesville, FL we will be your first choice and if there is anything we can do to better your next stay, please do not hesitate to contact us.

Sincerely,

Dustin Cash
General Manager
Homewood Suites by Hilton
dustin.cash@hilton.com
352-225-4760

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites Gainesville

Address: 3333 SW 42nd St, Gainesville, FL 32608
Phone Number:
Region: United States > Florida > Gainesville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Gainesville
#11 Family Hotel in Gainesville
Price Range: £90 - £235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Gainesville 3*
Number of rooms: 103
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Gainesville hotel in Florida is an upscale, all-suite hotel situated off I-75 at Exit 384 not far from the University of Florida. We are conveniently located in Gainesville's popular restaurant row area, where guests will find excellent dining options and a variety of other local tourist attractions nearby. The Homewood Suites Gainesville hotel features 103 suites, including 11 two-room and 46 one-bedroom suites with separate living and sleeping areas, along with 46 studios. Each of our spacious suites offers all the comforts of home and a great range of amenities that you deserve for a short or extended stay in Gainesville, including: * Fully-equipped kitchen with a full-size refrigerator, microwave and coffee maker * Two televisions * DVD player * Complimentary wireless and wired high-speed Internet access * Two phones with data ports * Iron, ironing board and hair dryer. Join us for excellent guest accommodations and quality temporary housing. Our professional and friendly staff is available 24-hours a day to make sure you have a splendid stay at the Homewood Suites by Hilton® Gainesville hotel. Make Yourself at Home!® ... more   less 
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Also Known As:
Homewood Suites Gainesville Hotel Gainesville
Homewood Gainesville
Gainesville Homewood Suites
Homewood Suites Gainesville Florida

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