Upon check-in, I was welcomed with an impressive lobby (something that I was pleasantly suprised with and not expecting at a Best Western). The check-in process was very quick and yet ther was another surpise-iced cold lemonade and freshly baked chocolate chip cookies. Although I did not request it, I was given a handicap accessable room. My room size was adequate. It was equipped with a refrigerator, microwave and coffee maker. The air conditioner did make a very loud noise when it went on/off (nothing that I coud not deal with). The pool was very well kept. The complimentary breakfast was perfect for my needs-coffee and a yogurt. You could opt for an upgraded breakfast that also included an omelete. I did have the opportunity to eat at the restaurant. It reminded me of a collegiate pub with Gator memorabilia all around. (had a burger and fries and it was perfect.)
What I was most impressed with was the customer service. The hotel offers a complimentary airport shuttle service. Upon departure, my flight was at 5:20am. The shuttle driver was not due in to work until 6:00am. The front desk arranged for him to come in early in order to take me to the airport. I was extremely grateful.
As far as location, there are plenty of restaurants (chain-like and others) and strip malls around. I was attending a conference at the University of Florida, which was approximatley 15 minutes away, depending on traffic. I would definitely stay at this property again
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- Also Known As:
- Best Western Gateway Grand Hotel Gainesville
- Best Western Hotel Gainesville
- Best Western Gainesville
- Gainesville Best Western
- Best Western Gateway Grand Gainesville, Florida