This booking is not what I booked, First off we did not get room 3102, we stayed in unit 2202, because the owner must have got a better offer and switched us without any regard for our booking. The ad says sleeps 7 people, there is only room for 6 people, the owner said that someone can sleep on the sofa , although its not a sofa bed just a sofa,
traveling with 3 kids and my parents, had to buy a air mattress from Walmart so we could have enough beds. The owner was not to concerned and said that no one complained before. I expect to get what i paid for in the ad and this was not the case. The owner reached out to me 2 weeks before we left and asked if I would be willing to change to a 2 bed rm suite , obviously he had received some other offer and was trying to displace my group in order to make room for them. The resort is nice and staff is good, I would stay there again, but was not happy with all the changes after my payment was made and the service form this owner, there is only 6 towels in the room, 1 dish cloth, no face cloth's, when you spend this type of money, these are simple things that need to be there.