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“Bad,chaotic service!”
Review of Ten Palms Buffet - CLOSED

Ten Palms Buffet
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Bay Harbor Islands, Florida
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Bad,chaotic service!”
Reviewed 17 June 2012

We (me,wife and 2 kids) went for lunch first time last year,in october. After long wait to have a waitress to assist us,we had our lunch (was a regular weekday and the restaurant was about 40% occupancy) but we tough maybe was her first day at this job,considering the way she took care of us and the disorganization.When we order the check,we realized that my credit card was charged $ 135.00 instead of $ 73.00,wich was the correct amount we spent.More wait,talk to manager,call the bank... Desnecessary to say we were very disapointed w/ this place but,even so,we decided to give a second chance today,Sun 17/06/12,fathers day...hard to imagine how TEN PALMS still doing business! Our waitress (Rita) seems like she wanted to be anywhere in the world but working there!! It tooks almost 30 min. to bring us 2 coffes (served in a paper cup instead mugs the restaurant use...) and when asked why does it took so long she did not even tryt an apology but repply instead "BECAUSE I'M BY MYSELF AND THERE'S A LOT OF CUSTOMERS HERE !!" ...ok...we order our check after that and promissed ourselves do not come back again,but there's more: We suposed to be charged $ 85.00 for this "wonderful" experience but then (and again) we were (over)charged $ 150.00 for our breakfast !!! We think or is this a real mistake,bad luck or whatever or is a regular policy of TEN PALMS to offer a bad - excuse-me - TERRIBLE service and ten overcharge their customers?? If you're very,VERY hungry and have nowhere else to go,I wish you good luck! But dont forget to pay attention when you sign your check!

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank George F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

35 reviews from our community

Visitor rating
    7
    11
    7
    2
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Delray Beach, Florida
Level 5 Contributor
67 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Brunch worth the $39.95”
Reviewed 20 January 2012

Delicious Buffet. Cold and Hot foods selection is varied. Slicing station usually has three types of meats. Desserts are good and fresh fruits and cheeses. Friendly staff. Only includes one type of drink, if you want coffee after dinner, they will charge you for it if you start off with something else.

Horse betting from your table. Gets a little loud when the ponies are running. Good view of the track.

  • Visited January 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Mrs_Michaels08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aventura, Florida
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“Joe's Stone Crab should take a lesson on Stone Crabs from Ten Palms!”
Reviewed 1 January 2012

Ten Palms' food is amazing!!!!! We live in Aventura and as fussy as I am WE could not have been happier with not only the food but the service!!!
Happy New Year!

  • Visited December 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Francine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halandale -Bimini
Level 1 Contributor
4 reviews
4 restaurant reviews
“So good they went out of business after being opned only 2 days a week”
Reviewed 6 September 2009

Now a regular restaurant with no service and a lack of coustomers being run by chapter 11 Corporation with no ideas but to scam .

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Fishingadventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
109 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 574 helpful votes
“Very Good new buffett type restaurant”
Reviewed 23 March 2007

Lunch buffet is almost $30.00. Since the restaurant sits right over the track, it offers the best prime views of the racing.....except once the patron is seated to eat, THEY DON"T LEAVE.....It is opposite sides of the tower where the slots machines are.

Dinner is currently $16.99 or $13.00 if you have the free Players Club Card. Starts at 7 PM (currently)

The Players Club card appication on their website on the TA attractions section. All the Broward Casinos will have dedicated to their use only....not interchangable.

Peel your own shrimp on salad bar, carving station had fresh roasted turkey, but the prime rib was in the serving trays behind the line. Stuffed cabbage, baked Salmon, chicken breast, another fish I forgot the name of, very quickly steamed veggies (still crunchy), and tons of stuff on the salad and desert bars.

Refiled iced tea free, but push bar items.

Staff super helpful. Very clean and fresh (brand new place)

Our second visit provided another look at the carving station. THis time they had both turkey breast and a giant prime rib that they carved, not on a tray. Again, very slightly cooked veggies, not floating in water, or butter or any other fat. Oven roasted cut potatoes with onion base was also good....that did have a butter base,,,,,,,,

Deserts were good....but not like the Cheesecake Factory. Includes black forest chocolate layer cakes, strawberrys on white frosted layer cake, pies, (even pecan) and small cakes and tarts they bring around on trays in other restaurants.They also had fresh fruits, so there is no excuses. I didn't see ice cream type products.

Decor is linens and crystal, but it didn't seem like shorts were out of line.for dress

Helpful?
4 Thank KenK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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