We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Accomodating returning cruise passengers”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Ramada Hialeah/Miami Airport
Ranked #3 of 6 Hotels in Hialeah
Michigan Center, Michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Accomodating returning cruise passengers”
Reviewed 12 March 2014

Armando,returning cruise guests to your hotel after the cruise,are off the ship at 8:30 am,take a taxi to your hotel and are told by the front desk that their rooms wont be ready until 3pm..even though most rooms are cleaned and ready by noon,all they say is "even though we have some rooms ready,POLICY is that no guests get to have their room until 3pm...really Armando?..So we wait in the lobby for 6-7 hours?...even though there are cleaned rooms ready?...please EXPLAIN POLICY instead of saying its just policy!!

  • Stayed March 2014, travelled with family
    • Service
Helpful?
3 Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando H, General Manager at Ramada Hialeah/Miami Airport, responded to this review, 14 March 2014
Dear Guest

Thank you for your review. I'm very disappointed with the inconvenience you experienced on your return trip to the hotel. Our policy is once the room is cleaned & inspected we release and assign the room immediately. I will speak to my front office team and re-enforce our policy, as our overall goal is to provide excellent service to each and every guest we serve.

Thank you for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,715 reviews from our community

Traveller rating
    212
    398
    504
    293
    308
See reviews for
622
364
191
236
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Goddard, Kansas
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 March 2014

We were takin back the smell of the place. Could not wait to leave. Staff was rude, rooms were some of the worse we have stayed in. Would of spent double to stay somewhere else. Only there for 6 hours and THAT WAS TO MUCH.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank MyConstruction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando H, General Manager at Ramada Hialeah/Miami Airport, responded to this review, 18 March 2014
Dear Guest

Thank you for your review. I apologies that we were not able to meet your standards during your recent visit. Please know that your comments are important to us and I will utilize your feedback to continue to improve our hotel.

Thank you for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Hialeah
1.2 mi away
Holiday Inn Express Miami-Hialeah (Miami Lakes)
4.8 mi away
Ramada Miami Springs/Miami International Airport
0.2 mi away
Holiday Inn Miami West - Airport Area
Show Prices
Show Prices
Show Prices
6.8 mi away
Regency Hotel Miami
Regency Hotel Miami
#37 of 122 in Miami
1,768 reviews
3.8 mi away
Quality Inn Miami Airport
4.7 mi away
Clarion Inn  & Suites Miami Airport
Clarion Inn & Suites Miami Airp...
#10 of 16 in Miami Springs
535 reviews
Show Prices
Show Prices
Show Prices

Been to Ramada Hialeah/Miami Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Hialeah/Miami Airport

Property: Ramada Hialeah/Miami Airport
Address: 1950 W 49th St, Hialeah, FL 33012-2983
Phone Number:
Region: United States > Florida > Hialeah
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Hialeah
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Hialeah/Miami Airport 3*
Number of rooms: 254
Official Description (provided by the hotel):
Located in the heart of South Florida's Shopper's Paradise, the Ramada Miami Airport North is within walking distance of many retail stores and restaurants.We are approximately 10 miles from the Miami International airport, away from the typical congestion and noise of an airport hotel. Free airport pickup and delivery is available from 6 am to 9 pm daily.Few Miami airport hotels offer a better location than the Ramada Airport North. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Hotels.com, TripOnline SA, Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Ramada Hialeah/Miami Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Inn Miami Airport North Hotel Hialeah
Ramada Inn Hialeah
Ramada Miami Airport North
Ramada Hialeah/Miami Airport Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing