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“Staying before a Disney cruise”

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Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port
Ranked #8 of 72 Hotels in Hollywood
Certificate of Excellence
Reviewed 21 March 2014 via mobile

Staff was very friendly and accommodating. They helped us to get last minute essentials and helped set up the shuttle for the cruise and best price. We had 20 people in a group and it was a great experience had by all families. I would recommend this Hampton Inn and would stay here again.

Stayed: March 2014
Thank Mmonts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this reviewResponded 24 March 2014

Thank you for choosing to stay with us. It is our team's mission to make you feel like home away from home. Your feedback is greatly appreciated and we look forward to you staying with you us again really soon!

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593 - 599 of 915 reviews

Reviewed 20 March 2014

For the most part the staff responded to my requests and was always smiling.Even thougfh we had confirmed reservations with american express card, , they could not assure us of availability til almost 2 oclock in the afternoon.The free breakfast dinimished significantly after 9am, although the breakfast was supposed to go til 10am. Bottled water was $2 while Quality inn next store gave it for free to those around the pool. The shower only room had no safety bar and the shower floor was very slippery. The shower curtain did not reach the floor , so the bathroom floor itself became quite wet. The lamps had an odd turn on, in that some were wall switches and some were strange switches on top of the desk. Tv plug close to wall and bureau, switch became disconnected. The pool area overshadowed by the building did not have sunlight \until almost noon and you had to keep moving your chairs around to catch it, it was so limited. With extending our stay trwo days the rate went from 229 a night to $299 a night, while tthe quality inn next door was $199. Usually stay at Hampton Inns, but i wont return to this one.

Room Tip: Try the quality Inn next door at 2501 stiles, less money, nicer ambience.
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  • Stayed: March 2014, travelled on business
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Thank wineseller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this reviewResponded 26 March 2014

We regret the unfortunate surroundings you encountered during your recent stay with us. We are currently undergoing a renovation to provide a more updated and comfortable stay for all of our guests. Thank you for the praise about our satff. We do hope that you will give us another chance to provide you with a perfect stay and to see our new chages.

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Reviewed 19 March 2014

Tried 3 different rooms before we found one that was at least tolerable. Apparently they are trying to cover the smell of smoking or whatever, but the result is that the sanitizer or whatever they use nearly knocks you out. This is the first time we have had a bad stay at a Hampton Inn. We checked with two other guests and they too had similarly smelly rooms,
Other aspects of the hotel and staff were fine, but certainly not enough to overcome this deficiency, Hampton Inn should not have their name associated with this hotel.

Room Tip: unfortunately, we couldn't find a room that didn't have the smell of cheap perfume or whatev...
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  • Stayed: March 2014, travelled with family
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Thank Preston C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this reviewResponded 24 March 2014

Thank you for your feedback. We deeply regret the unfortunate cleanliness issues that you encountered during your recent stay with us. We would like to sincerely apologize for the inconvenience. We do hope that you will soon give us another chance to provide you with a perfect stay!

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Reviewed 7 March 2014

We selected this hotel because of the proximity to Broward Health Medical Centre; other hotels closer are vastly over-priced. A lot of cruise-ship passengers use the place in the course of joining or leaving their ships. Mostly middle-aged guests although a few children passed through. Having a sort of split bathroom where the toilet and shower were in a separate room and the wash-hand-basin in a vestibule between the living room and bedroom was a bit strange. There was a strong smell of cigarettes in the entry doorway, which the housekeeping staff seemed unable to ameliorate; we simply bought a can of air freshener. The beds are very comfortable. The staff friendly and helpful. There is no room safe.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
Thank Christopher R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this reviewResponded 24 March 2014

Thank you for choosing to stay with us. Your feedback is greatly appreciated. We deeply apologize for the unfortunate smoking smell that you encountered during your recent stay with us. We are in the process of converting our entire hotel to non-smoking. We sincerely hope that you will return soon to see our new changes!

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Reviewed 2 March 2014

Room was large, clean and comfortable. The hotel was remarkably quiet, even though it was full. Some restaurants in the area, mostly fast food. Breakfast was what one expects from the Hampton chain. Staff kept the breakfast area well stocked despite being very busy. Shuttle from the hotel took about 20 mins once it arrived at the airport. Hotel arranged shuttle to the cruise port for $10 per person. A taxi would probably cost about the same as the shuttle for two people and offer more flexibility with departure time. We would stay there again.

Room Tip: Upper floor away from the elevator lobby.
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  • Stayed: February 2014, travelled as a couple
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Thank DMMEdmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this reviewResponded 5 March 2014

We greatly appreciate your choice to stay with us. It is our team's mission to make you feel like home away from home. Please visit us again soon!

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Reviewed 25 February 2014

I wouldn't say 5 star hotel. However, very accommodating and clean. Good breakfast. Pool was nice but cold even though they claimed it was heated. (I don't think so). Beds were comfortable and CLEAN! I would stay here again.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Hampton
Thank Kristen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this reviewResponded 5 March 2014

Thank you for choosing to stay with us. Your feedback is greatly appreciated and we also want to apologize for the temperature of the pool. We look forward to you staying with us really soon!

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Reviewed 19 February 2014

I had a reservation at this hotel and after checking in, was given two different rooms that had such poor ventilation and an overuse of cleaning chemicals that we were sneezing and coughing. I don't recommend staying here if you mind heavy air full of cleaning chemicals.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Hampton
1  Thank Tess12510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this reviewResponded 20 February 2014

Thank you for choosing our Hampton Inn & Suites Ft. Lauderdale Airport during your recent visit to our city. I am terribly sorry to see that your stay with us was less than satisfactory. Please accept our deepest apologies for the poor ventilation and overuse of cleaning chemicals in both rooms. I will definitely advise my executive head of housekeeper to spray just a little instead of an overpowered amount.
I do hope that you don't let just one negativity speak for our overall service. we would surely hope you gave us another chance.
Thank you so much for your feedback about your recent stay.

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Additional Information about Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port

Address: 2500 Stirling Rd, Hollywood, FL 33020-1122
Phone Number:
Region: United States > Florida > Broward County > Hollywood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Hollywood
Price Range: £108 - £225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port 2.5*
Number of rooms: 104
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Also Known As:
Hampton Inn & Suites Ft. Lauderdale-Airport Hotel Hollywood
Hampton Inn And Suites Ft. Lauderdale-Airport
Hampton Inn Ft Lauderdale Airport
Hampton Inn Hollywood
Hollywood Hampton Inn
Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port Hollywood, Florida

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