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Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port
Ranked #11 of 66 Hotels in Hollywood
Los Angeles, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Do not stay here”
1 of 5 bubbles Reviewed 30 April 2014

Room was musty smelling, carpets were dirty, stains on furniture, walls, and amenities. Towels were thin and discolored. I would not recommend staying here at all. If you are used to Hampton's being nice, this location definitely does not live up to the chain.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Natalie Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review, 1 May 2014
We are very sorry to hear that you did not have an enjoyable experience while staying at our property. This is not how we want our guests to remember their time here, and we will be using your feedback to make improvements with our team. Hopefully you reconsider returning to enjoy our future enhancements. Thank you for your feedback!
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840 reviews from our community

Traveller rating
    337
    249
    145
    70
    39
See reviews for
298
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
Sun City West, Arizona
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed 26 April 2014

Bottom line: if we had had a car we would have moved to another hotel. The Quality Inn next door was full up. Not only was our first room unlivable because of a heavy heavy floral scent, the 3 other rooms we tried were too. We finally had to leave the room with the least odor while it was fumigated with some sort of electronic device and a 65 degree blowing air conditioner for an hour. When we returned the room was somewhat better however the device had quit running so we opened our door. The device's cord had been jury-rigged and had wires sticking out of the back of it. To see if it was just us we asked 3 other guests about their rooms. All said their room was the same way. A room down the hall had its door open and we stopped and asked why and they said they were over-come by the fumes like we were. Our complaints to management were met with a stare that said that we were being too fussy. I have stayed at motels with numbers in their names for half the price of this one, so I am not a fussy person.

The room itself was okay except the lights next to the bed was inoperable, the desk was unusable because of the Arctic blast coming from the air conditioner that was next to it and one of the towels had blood on it.

The room odor did improve after a hour or so that we had our door open, the air conditioning fan running, and the bathroom exhaust going.

Room Tip: If you are allergic or dislike heavy floral scents do not stay here.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MadJayhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review, 29 April 2014
We appreciate your feedback and apologize for the unpleasant smell in your guest room. I have followed up with housekeeping, and we are taking steps to ensure this does not happen again. We're very sorry for any discomfort you experienced and hope that you will give us an opportunity to redeem ourselves so you can have a more comfortable stay.
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Ajax, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 April 2014

Property was very clean and well maintained. Desk staff were very friendly, helpful and welcoming. Even room attendants and mainenance man were friendly and always smiling. Provided breakfast was delicious and the whole experience of the stay was positive. Well done folks!

Room Tip: Some rooms have a shower instead of a bath. If this is important to you, request a bath.
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fred C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review, 25 April 2014
We are delighted to hear that you had such an enjoyable time at our property. Your trip sounds like it was the ideal Hampton experience and we hope to provide it for you again someday soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, PA
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 15 April 2014

We had originally booked at the Quality Inn next door as part of an after-cruise wind-down. But we switched to Hampton Inn because we've had such great Hampton experiences elsewhere recently and because the QI wasn't exactly handicap-friendly. (Note, however, that the pool and pool area of the QI were nicer than the Hampton.)

Check-in was fine. We arrived early and had to wait for a room to be prepared. They allowed us to store our luggage in a locked storage/closet area, which was nice. And while waiting for the room to be readied, we were able to relax around the pool.

Our room/suite was very spacious, though it was somewhat tired and worn-out-looking. The small sofa in the living room area was saggy and uncomfortable. But the beds were comfortable. We had an issue with the air conditioning, and the front desk sent someone up to take care of it right away (though in doing so, we saw that the AC filter hadn't been changed or cleaned in quite some time).

They have a nice hot breakfast option in the lobby. And, as always, the pantry/vending machine area was nice and convenient. Also, for those of us who keep different hours, it was nice to have separate TVs in the living room and bedroom.

This place is okay as a stop-over, but I wouldn't want to spend more than 2 or 3 days here.

  • Stayed March 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank castut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review, 17 April 2014
We regret the unfortunate surroundings you encountered during your recent stay with us. We are currently undergoing a renovation to provide a more updated and comfortable stay for all of our guests. We hope that you will visit us soon to see our new changes!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sandusky, Ohio
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 14 April 2014

Stayed here 3-13 to 3-20 for a family function. Though the hotel is not new, it is kept clean. Location is great, right off I-95. Close to airport, Ft. Lauderdale, shopping and restaurants. What I liked most was the friendly staff and diversity of guests staying here. The latter probably was a function of Port Everglades nearby and significant cruise traffic. Each time I rode the elevator, I heard a different accent - from New Zealand, Germany, France to Japan. Staff was friendly and accommodating. The hotel is in need of some updating and the rooms are a bit "tired" however the energy is good here, friendly and comfortable which more than compensated. Breakfast was your typical Hampton Inn breakfast - best is their coffee and waffles in my opinion. I had a small suite equipped with a kitchenette so I was able to bring in gourmet foods from the Whole Foods Market, not too far away. No attitude here. Just a nice place.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank SanPride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review, 15 April 2014
We are delighted to hear that you had such an enjoyable time exploring our property and the local area. Your trip sounds like it was the ideal Hampton experience and we hope to provide it for you again someday soon!

Thank you for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jefferson City, Tennessee
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

Check-in was after midnight because of delayed flight. We were quickly checked in by the smiling desk clerk (darn it, can't remember her name). With over 170 pounds of luggage, I was delighted that we were on the ground floor and close to the front. I hate being woke up by people careening down a hall with luggage after 10PM. Good breakfast selections. Fresh!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank pelletib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review, 15 April 2014
Thank you for staying with us and your wonderful comments. We appreciate your feedback and are thrilled that you enjoyed your time with us. We look forward to seeing you on your next visit to our Hampton Inn & Suites Ft Lauderdale Airport South.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Tonawanda, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 April 2014

This entire staff is very attentive. A nice welcome to a warm climate to have the front desk offer a cold bottle of water and cookies. A special thank you to "Simon" (van driver) who made my stay extremely pleasant by his caring nature. Also, to Rolando the maintenance man. Always making sure everything was "ok". The rooms are very clean, the location is extremely close to shopping and restaurants. Having a hotel shuttle, free breakfast with a varied selection every morning and free WiFi was a plus!

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie J, Front Office Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review, 15 April 2014
Thank you for the praises. We are extremely proud of our staff will certainly pass on your compliments. Thank you for staying with us and we look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port

Property: Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port
Address: 2500 Stirling Road, Hollywood, FL 33020
Phone Number:
Region: United States > Florida > Broward County > Hollywood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Hollywood
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hampton Inn And Suites Ft. Lauderdale-Airport
Hampton Inn & Suites Ft. Lauderdale-Airport Hotel Hollywood
Hampton Inn Ft Lauderdale Airport
Hampton Inn Hollywood
Hollywood Hampton Inn
Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port Hollywood, Florida

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