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“Excellent”

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Seminole Hard Rock Hotel Hollywood
Ranked #5 of 66 Hotels in Hollywood
Certificate of Excellence
Florida
1 review
“Excellent”
Reviewed 18 May 2009

We had a bachelorette party there, and it was just great. The staff was excellent and the room was perfect for all of us! We had fun going to the dueling pianos, but the club Opium wasn't quite our style.

Stayed May 2009, travelled with friends
Helpful?
Thank lthomas07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Location
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  • Value
  • Cleanliness
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Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 April 2009

Considering the Hard Rock is a 4 star hotel I have had better service from a Holiday Inn Express. Customer service is terrible! The information does not flow easily here. We learned more from the guests than the actually hotel.
- Check in was supposed to be at 4pm and did not happen until 5:30 and that is only because we complained. With a five year old and a two year old we got there early so the only thing to do is go to the pool. We had to bring all of our luggage into the bathroom to change and check in all the bags we thought we would not need while we waited. We went to the pool. Very hot and very crowded. We finally find one chair and unpack. The kids are eager and already in the water when we were told we cannot be at the pool without wrist bands. This info would have been nice to know at check in. We had to pack up all our stuff and gather the kids to go get the wrist bands.
-When we finally get to our room there was'nt a blow dryer. Housekeeping was in the hallway so I asked for one. She said she would be right back with one and never came back.
-We went to concierge for info and they were clueless! We asked concierge about kid friendly ideas. They told us that the Hard Rock Rest. was the only kid friendly place and said that is it. Well I found out from another women in line they there was a johhny rockets, a laser light show, an alligator wrestling show and coupons for the restaurants. I asked concierge and he said they were out of coupons, he did not know when the laser light show was, and did not know what time the alliagtor show was. Nice huh?
-Our keys were de-activated multiple times. Also we requested a late check out at 2pm. Well noone one told us that our rooms keys expire after 11am so we were locked out of our room and had to go back to check in to get another key assigned.
-Lastly, my most favorite complaint about the whole trip. Our last day we were at the pool and we're asked to move from the beach area so they could set up for a "private" event later that evening. This did not go over well with my children. We picked up all our stuff and moved only to be asked to move again. There is no organization in this place. Again the pool was fairly crowded and all the paying guests were pushed to one side of the pool for a private event. I di not think that was very fair.
-The service in the restaurants is VERY SLOW so be prepared for that.
_Also the billing is as bad as the hotel customer service. When I got home they charged my credit card for an amount different than what we signed out with. I called the billing dept. only to get voicemail and they never called me back. This is ptretty much what I expected from this hotel.
On a positive note, the rooms are very new and very clean and the kids loved the pool.
However I would not stay there again/

  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank christe8242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saratoga Springs, New York
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 April 2009

Just got back from 2 nights at the hard rock seminole with 2 teen daughters. We had a great room overlooking the pool with a balcony. Loved the paradise shopping area and enjoyed the slots in the evening. Also really enjoyed the pool so beautiful out there!!!
Our only complaint is the smoke in the lobby and the casino, just terrible. Woke up with sore throats from the evening before. Loved the lobby bar bands at night also!!

  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 93ruby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lewes, DE
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 April 2009

Checked into the Seminole Hard Rock on a Friday, for a one-night stay. Check in was quick. The hotel room itself was gorgeous. We had dinner at the Hard Rock Cafe and it was really good and the service was excellent. The gambling was horrible. I did not see any tables less that $25/hand minimum. Slots did not pay out at all. Didn't even keep me busy for very long. No free drinks while you play. We didn't get a chance to use the pool, but it did look nice. Took a walk around the shops, nothing too exciting.

The hotel is good, casino bad. Don't stay here if you think it's like Vegas. Not even close.

  • Stayed April 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank barbauba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Level Contributor
145 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 9 April 2009

What a wonderful hotel. Beautiful pool area. The room was large and very clean. You will feel very safe as their is security everywhere. Many places to dine and the casino is huge. About a $20 cab ride to FLL airport.

  • Stayed March 2009, travelled as a couple
    • Value
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    • Rooms
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Helpful?
1 Thank Tom43302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 April 2009

The Hard Rock Hotel and Casino seems to be mostly for locals to go and get drunk and stay overnite. It is definitely not Las Vegas style. It is a mob seen which means every local known to man willing to take a shot at slots or if they are lucky enough to have their reservation called for black jack to try and win. Indian Gamming is what it is and the minute you sit down you know if your lucky enough to get a seat. The people are backed up two and three deep waiting on machines. If you are playing a slot machine you can be sure that people are hawking your machine to see what you have put in and how much you have played. They are waiting to jump on the slot machine. It is nothing short of a pressure cooker. The machines are also so manipulated. Forget all the RNG and text book on the slot machines. It is what hour and what day you play. If you are a slot player it becomes what the golden hour is. Don't think about getting up to go to the rest room you will never get back to your place. Pressure not fun. Plus they let anyone in baby strollers are running through the casino and what ever else walks in the door. Been to Vegas several times a year and never felt the way I did their. Never felt pressured in Vegas and never had to hold my personal belongings so tightly next to me. Not a great part of town and the traffic getting in and out is herendous. The later you go the worse it gets. It seems that tons of people just come in to drink. Again sovern nation they can do what they want including manipulate the games as long as Charlie Christ gets his cut. That seminole compact is really being pushed. So every body try for the golden hour and hope to find a seat. Maybe during the week when no busses are arriving or 5 o'ckock in the morning.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JupiterJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ashville
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 March 2009

My friends and I went to the Hard Rock in February 2009!!
We had so much fun, so much excitement and also ate at the Hard Rock Cafe.
Great service and food!!!!
The only thing I think they should have more 1 cent slots and more of the Wizard of Oz slot machines.
Pool area was to die for, and the little huts were so cute!!!
Great shopping too !!!!

  • Stayed February 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cccola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Seminole Hard Rock Hotel Hollywood

Property: Seminole Hard Rock Hotel Hollywood
Address: 1 Seminole Way, Hollywood, FL 33314-6407
Phone Number:
Region: United States > Florida > Broward County > Hollywood
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Hollywood
#3 Spa Hotel in Hollywood
#3 Luxury Hotel in Hollywood
#5 Business Hotel in Hollywood
#8 Romantic Hotel in Hollywood
#10 Family Hotel in Hollywood
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Seminole Hard Rock Hotel Hollywood 4.5*
Number of rooms: 500
Official Description (provided by the hotel):
Seminole Hard Rock Hotel & Casino in Hollywood, Florida, located minutes from Fort Lauderdale’s world-famous beach, features a AAA Four Diamond resort with 469 luxury rooms and suites, award-winning restaurants, high-energy nightlife, a lagoon-style pool and Beach Club, a Hard Rock-inspired spa, and premium meeting and convention space. As South Florida’s premier entertainment destination, Seminole Hard Rock hosts top-name acts at its 5,500–seat Hard Rock Live concert arena and offers more than 100 table games, 2,000 of the most popular slots and a stand-alone poker room. Fine dining options include Council Oak Steaks & Seafood, the resort’s signature steakhouse, and Kuro, a luxe and socially vibrant restaurant offering new-style Japanese cuisine. The resort also features contemporary and casual eateries, including Blue Plate, the hotel’s 24-hour, diner-inspired restaurant; Constant Grind, a gourmet coffee and pastry shop; and the ever-famous Hard Rock Cafe - Hollywood, part of Hard Rock’s 155 globally recognized rock ‘n’ roll restaurants. ... more   less 
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Also Known As:
Seminole Hard Rock Hotel And Casino Hollywood
Seminole Hard Rock Hollywood
The Hard Rock Hotel Casino Hollywood
Hard Rock Hotel Hollywood Fl
Seminole Hard Rock Hotel Hollywood Florida

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