…Just unacceptable!. Customers beware. Do not spend your money or time at the Zinn Inn. The website photos were deceiving. The actual room we paid for was nothing like what they advertised. Bad customer service from beginning to end! Check in was delayed because the room was not ready due to being understaffed. No apologies, discounts or refunds were offered. The room was egregious, filthy and not functional. There were broken windows and hadn’t been cleaned in a long time. Half of the room did not have power which is not surprising since all plugs were being routed to ONE outlet. A DANGEROUS FIRE HAZARD!! There was only an old small air conditioning unit struggling just to maintain the room warm vs. hot. Bath towels were as thin as the toilet paper. No Closet doors. The Décor was antiquated and I was afraid to sit on the bedspread. After a few moments our EXIT was not a question and swift. For this customer a valuable lesson has been learned. Follow the reviews. You have much better options for a comparable price. Stay Away!!
- Also Known As:
- Zinn Inn Hollywood, Florida