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“Never Again!!” 1 of 5 bubbles
Review of Villa Sinclair Beach Suites & Spa

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Villa Sinclair Beach Suites & Spa
Oklahoma City, Oklahoma
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Never Again!!”
1 of 5 bubbles Reviewed 20 June 2014

My husband and I just spent June 12-19 @ The Villa Sinclair. We stayed in the Matisse Room. First of all, I do realize that everyone's expectations and tastes are different. With that said, our experience was not a good one, and we are very easy people to please. I should have known from the beginning not to book this place, but it was last minute. Initially, I booked through Flipkey, and Hughes had sent me an email back stating "Ok for booking but flipkey not smart phone compatible." He asked us to directly book through him. I thought this was very questionable??? Hushes then sends us a 9 PAGE contract!!! The room was inundated with garage sale furnishing, bedding to dishware.The sheets did not fit the bed properly; therefore, each morning we woke up on the plastic bed cover; likewise, we were not comfortable using any of the cooking utensils. The entire space was overflowing with junky furniture, fake flowers, candles, and JUST STUFF. There was no room to put your personal items. I had to move all of the junk into a pile just to make room. He has everything in the room for sale....it was very overwhelming. The price sheets and notices are everywhere reminding you that if anything is used, consumed or broken that you are responsible for the charges. I guarantee that the items that we left behind, paper towels, toilette tissue, water, soda, and laundry detergent, will not be passed onto the next tenant. At the end, we received two notices and an envelope stating that it is customary to tip the room attendant. What??? That was the last straw. It just was not a comfortable place to stay...for us, and obliviously, we will not be back.

  • Stayed June 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank funtimes5072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Villa-Sinclair, Owner at Villa Sinclair Beach Suites & Spa, responded to this review, 23 June 2014
dear Guest
as Owner & Host of Villa Sinclair, I am sorry you felt that way. as 3 Diamonds AAA, just Inspected this month, we passed & exceed inspection standart & We are Dedicated to Customer Satisfaction.
We DO NOT Rent Basic Hotel Room,
We Rent Full Equipped Beach Residence with Daily Detailed Service.
in which Guest can move in with just their Swimsuit & a Credit Card....

Our 1 Bedroom Beach Suite Matisse #1 where you stayed is 550 SQF, with 1 Bedroom with Queen Bed, Bedside tables with IPod Docking, a Desk with chair With Phone Fax- Data Port Fast Internet, a Dresseur with Mirror, a closet, a Living room with Queen Sofa Bed, a table for 4 with chairs, a Coffee Table, a Full equipped Kitchennette, with dishwasher, Glassware, Limoges Dinnerware, Silverware, Pots & Pans, stove & Oven, Microwave, Toaster, Coffee Maker, FREE Coffee, Tea & Creamer, Blender, full Fridge, Mini Bar & an Island Bar, a Full Bath with Vanity, Tub & Shower, also equipped with 2X 32" Flat Screen TV-DVD- a CD Player Radio Tape, an IPod Alarm, a Vanity with 40 DVDs to watch FREE & the Comcast Cable Box with 200 FREE Channels., 2 Beach Chairs in your closet, a Cooler...as well as Iron Board, Iron, additional conforter, additional Pillows....

all the Above, certainly take more space, than an Basic 235SQF Hotel Room with a Bed & a TV....

We have ONE Yellow Page, 8.5x11, with 1 Side the extended list of all FREEbies Included in your stay for you to enjoy, which you can read on our web site too & on the Other side, the Mini Bar Menu & Services available for very reasonable prices. to make it Clear & Simple for all our Guests, I give 1 in hand upon check in to read, which you signed with your registration, 1 is posted on your fridge during your entire Stay. This Follow & even Exceed the BBB Recommendations, Rules & Regulations.

As we are steps from the Beach & Boardwalk, & we cater for guests staying 2, 3 or A WEEK Who may want to take a Vacation from their Car or a Vacation from going shopping, & spend the MOST time on the Beach, We provide the Mini Bar in your Fridge & Sundries in the Bathroom as a Convenience, often really appreciated by guests looking enjoy every minute of their vacation or coming late, or with NO Car.

We also provide The Most FREEBies, Convenience & Amenities of a Full Equipped Beach Residence, you can move in just with your swimsuit, instead of a basic empty Hotel Room.

During your Stay, as Host, Living on the Premises, every day I enquired if I could make your stay Better, if you need any Help, Every Day, you responded, everything was OK & Nice.

Every day, I supervised our Daily Detailed Maid Service, who, not just made your Bed in an Hotel Room, but cleaned for over ONE Hour Daily, YOUR ENTIRE BEACH RESIDENCE, Your Bedroom, Your Living Room, Your Kitchen, Your dishes, Your Bathroom, for you to find it, every day after Boating or after the Beach, Refreshed, Cool & Clean Everywhere & with dimmer lights & Candles.

About your remark concerning Flipkey, we are set up to receive inquiries from flipkey, not direct booking from flipkey, you were charged by Flipkey, but you were not booked with our Villa Hotel.
I contacted you directly as a Courtesy, because it was last minute & all our Beach Studios were booked, you got a FREE Upgrade to a 1 Bedroom Beach Suite, instead. You Saved 25% Nothing fishy, but simply Customer Service.

About our 9 Pages Email Reservation Confirmation in font size 12, 14 & 16 is simply the exhaustive list of services provided to you during your stay, because we DO NOT rent hotel room, but We Rent full Equipped Beach Residences & many of our past guests suggested that Font 12, 14, 16 was easier to read than our previous 2 pages in font size 6, 7, ot 8.

Once again, I appologize for the Misperception or miscommunication between us.

I was always there for you & our Maid provided over ONE HOUR of daily Detailed Cleaning service in your Beach Residence for a Week, the last day suggestion tips & Envelop is a standart practice in the Service & Hospitality Industry.


Best Regards
Hughes Longelin
Owner & Host
1-954-450-0000
Villa Sinclair
317 Polk Street
Hollywood Beach Florida 33019 USA
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92 reviews from our community

Traveller rating
    37
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    15
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Centereach, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

Villa Sinclair is a small friendly hotel, run by a family that has your comfort in mind. The rooms are clean, but the salt ocean air causes a lot of rust. So you may think things are not as pristine as the pictures, but it really is a clean comfortable place to stay. You get special attention, and the owner is more than happy to accommodate your needs. They have many free amenities, as well as a lot of supplies available to you in the room for you convenience at a price. The price list is clear and always posted in the room. I checked the prices at the local food marts and the hotel prices are equal or less. You can get your own food and snacks and not touch their supplies if you wish. So the complaints on the internet regarding the extra charges are false and misleading. You have total control of those charges, they are a great convenience for most travelers, especially for travelers from other countries.
When we arrived our coffee pot did not work and the owner replaced it immediately with a new one. We had guest arrive on the night of the Champaign party and the owner invited them to join at not charge to us. He gave them all Champaign and there were quite a few of them. He was very attentive and made it an evening to remember. Our room was cleaned every day, the free beach chairs and towels were a wonderful convenience. Most of the hotels charge extra for that. The beach and boardwalk is a few feet away, and all shopping is walking distance. There is a fully stocked kitchen and use of the barbeque. A Trolley car is available for $1.00 to take you downtown or along the beachfront.
It was in the center of everything, but was still very quiet, relaxing and quaint. Our room was decorated with a warm welcoming style, not like the generic hotel style. It felt more like you were a guest at someone's home. We were in the Monet suite #5. Definitely a beautiful place with character. We even had a partial beach view. There is no pool, but the beach is why you are there. The hot tub and sauna area is wonderful and they have lots of places outside to relax out of the sun and rest.
There is a parking fee, but all the hotels had a parking fee. Some were more than double in price to park than this hotel. The hotel had only 6 rooms, so it was like home away from home. When we return to Hollywood Florida, I definitely would use this hotel again. The owner was always available to you, and very friendly. We had a wonderful time and look forward to returning with friends.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 2mariann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 10 April 2014

This is a small Spanish-style mansion built in the early 40's, now comprising either 6 or 7 suites. Our group rented upstairs Suite #4 (Renoir Suite) for a week in early April. Our 2 BR suite (with small kitchen) was clean and about the right size for 3 or 4 people. The bathroom looked recently (and nicely) redone. The interior furnishings are generally a mix of antiques and quaint "shabby chic". However, overall, the property oozes personality. The property's strengths are 1) its grounds, which are very nicely set up for small groups to sit or lounge around, grill and dine outdoors, hang or dine under 1 of 3 commercial-grade canopies, lie in a hammock or sit around a fire pit, or soak in the hot tub (no swimming pool here), and 2) very friendly and accommodating proprietors. Very close (1 short block) to the boardwalk/beach, and about 2 short blocks to several good restaurants on Ocean Drive (on the Intracoastal Canal). The unit was extensively furnished and well stocked. I agree with lansingmitch that all one needs to do is simply read the very visible and clear instructions provided in the unit for what stocked items in the suite will be charged for, if used, and either set them aside and don't use them, or be prepared to pay for them at the posted prices. Come on, if you're going to eat the cookies or use the bag of charcoal, don't complain about having to pay for them! Just go to the store and buy your own, for God's sake. All in all, a very relaxing, satisfying stay.

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RandyW19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Villa-Sinclair, Owner at Villa Sinclair Beach Suites & Spa, responded to this review, 15 April 2014
Dear Guests
Thank you for your Appreciation in your Review of our Dedicated Services
as our Goal is for YOU to enjoy at its BEST the most important time of your Life:
Your Vacation!
Because you deserve it...
We do our Very Best to make it Unique
& a positively unforgettable experience!
Looking forward to see you again
As our Guests & Friends
Truly Yours,
Hughes Longelin
Owner & Host
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lansing, Michigan
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 14 March 2014

My partner and I returned last week from 9 great days in Florida, 4 of them spent at Villa Sinclair. First off, after reading some reviews with complaints about unexpected charges, I have to say that the complaints are totally unfounded. The owner (Hughes) does indeed offer quite a few things for sale in the units (from a spa gift basset for $90) to wine to water. That said, both the contract sent prior to arrival and printed highly visible cost sheets in the units make it very clear what is free and what is not and at what cost. Frankly, I thought paying $2 for a 1/2 liter of chilled water or $16 for a decent enough bottle of wine was both reasonable and very convenient. Importantly, Hughes also provides many free extras not typically found in any lodging. For example, one night there was a movie shown outside with popcorn provided… on another (I think weds) he lights a fire, freely pours champagne and has marshmellows ready to roast. The suite itself though not posh in a "W" / or 4 Seasons hotel kind of way, is fairly large, very clean and very well outfitted. And the location is wonderful - you are literally 100 yards from the beach. Additionally Villa Sinclair is only 2 short blocks from the Intracoastal. Hughes recommendations to eat (cheaply on the beach at Mamacitas), on the Intracoastal at Billy's, GG, and Greek Taverna were spot on…. (note Billy's and GG's are fairly upscale and priced accordingly but offer good food and service). Bottom line: for $199 a night (in Suite Matisse) in the heart of Spring season (with 80 degree sunny days…), and a convenient beach near location, Villa Sinclair is a great find!

Room Tip: Suite Matisse is great… also note the nice hot tub and private lounges and cabanas on site.
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lansingmitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aventura, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 March 2014

In need of a relaxing retreat from the world I had a great experience at Villa Sinclair. It is right at the beach, the boardwalk, interesting restaurants and I felt like I uncovered a secret on Hollywood Beach. The opposite of sterile, my room was so quaint, cozy with character from the colorful bright decor down to the complimentary pineapple awaiting my arrival - one of my favorite fruits. Comparable to any four or five star hotel, my room was impeccably clean and ready when I arrived. With the laid back, elegant environment, lots of outdoor activities from the outdoor jacuzzi, cycling on the boardwalk or lounging out on the beach all day allowed me to forget about anything related to work. I have to say the Villa Sinclair was a great choice for me and I will return as soon as I can. I deserve it.

  • Stayed February 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Karen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corpus Christi, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 March 2014

I had search many locations in the Hollywood / Ft Lauderdale Beach Area. I wanted something on the beach with a comfortable atmosphere. My first impression was much more than what I had expected. The rooms are fully loaded with just about everything you can think of. Cool, Comfortable, Cosy, Charming Studio.
They played soothing music while our group had a bonfire, roasted marshmallows, and enjoying the cool night air. All my friends keep thanking me for the perfect hotel selection made.
Will definitely return next year.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin Dells, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 March 2014

I am from Wisconsin and visitied Hollywood Beach recently, and I feel I stayed at the best place on the beach. Villa Sinclair provides personalized service and convenience. All the rooms are beautifully decorated and the cabana area is fantastic if you want to feel you are in a secluded tropical haven. I highly recommend Villa Sinclair for all ages, families and couples. There is something for everyone. You will love the broadwalk and being able to walk just a few steps to the beach, restaurants and shops.

Room Tip: Try to be there on a Friday night - there is a complimentary chanpayne reception for all guests!! Wh...
See more room tips
  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Eileen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa Sinclair Beach Suites & Spa

Property: Villa Sinclair Beach Suites & Spa
Address: 317 Polk Street, Hollywood, FL 33019
Region: United States > Florida > Broward County > Hollywood
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #23 of 29 Speciality Lodging in Hollywood
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Villa Sinclair Beach Suites & Spa 3*
Number of rooms: 6
Official Description (provided by the hotel):
Rated 3 Diamonds AAA,3.5 Emeralds SSHVW, SEH, HBBA & first & Only BBB A+ Rated Hotel Rating since 2005 in Hollywood Beach Florida. Villa Sinclair offers oversized Studios, 1 & 2 Bedroom Beach suites very well appointed all with Full equipped Kitchen, full Bath, 32" Flat Screen TV-DVD-CD-IPod-IPhone Docking-Phone-Fax-Fast Internet. Rates include a lot of free goodies like complimentary welcome pineapple, chocolates on the bed, sun cream lotion, Beach towels, Beach chairs Cooler, Coffee, Tea, Creamer, Coconut Shampoo & conditioner & Soap, Candles, 200 FREE cable Channels, 40 FREE Dvds movies in suite, 2000 to exchange, 10 FREE Cds to listen to & 1 Hour per day/suite detailed FREE Daily Maid Service. 100 Feet from the Beach & Boardwalk, Property features 6,000SQF of Tropical Lounge, Hot tub, Sauna, 2 Outside Showers, 5 BBQs, 2 fire places, 2 Hammocks, 5 Beachside Cabanas, Outside Bathroom & Sundeck, a covered IPad Cafe Beach Lounge with FREE WIFI, IPad Rental, Espresso, Cappuccino, Teas, Bar d'Eaux, Soft Bar, with 50" Flat Screen TV Outside with cable & Netflix, 6 feet Wide Movie screen with Projector, Bicycles Rental, Free Beach toys for the kids, Laundry with washer, dryer & Iron & Iron board, VIP City wide Parking Pass or VIP Reserved Parking on Property & Property owner on site almost 24/7 to respond to all guests needs. ... more   less 
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Also Known As:
Villa Sinclair Beach Suites And Spa
Villa Sinclair Beach Hotel Hollywood
Villa Sinclair Beach Suites & Spa Hollywood, Florida

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