Upon arrival, the front desk (there were 3 people behind the desk), made us wait while they were trying to do something with one of the computers…we were the only customers at the desk. Once they finally decided to wait on us, one attendant couldn’t find our reservation and wasn’t very pleasant about it. One of the other attendants was finally able to find our reservation. That was just the beginning of an awful stay. Our room was disgustingly dirty. The floors were sticky; the carpet was dirty; the bathroom was unbelieveable…the bathtub was dirty and didn’t drain properly; the stove and microwave were filthy. It didn’t look anything like the pictures we saw on the website. Getting towels for the pool was always an ordeal…and the towels that were given to us were pathetic. Then, trying to get a baggage cart…well you’d a thought we were criminals…had to give a driver’s license…unbelieveable. Overall, the customer service we received from the employees of the hotel was unfriendly and unwelcoming.
- Official Description (provided by the hotel):
- A Hollywood beachfront hotel voted by Travel & Leisure as one of "America's Best Beach Boardwalks" and Fodor Travel Guide's "Best Beach for Families." ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Odigeo, Priceline, Booking.com and getaroom.com so you can book your Historic Hollywood Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Historic Hollywood Beach Resort Florida