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Reviewed 24 March 2014 via mobile

We travel a lot for business and pleasure and have stayed at many different hotels around the world and I have to say is dirtiest place so far. Blood stains on the comforter, broken tiles in the room's floor, stains of food everywhere, the air vents haven't been cleaned in years, the tub and toilet showed rims of dirt and rust, there was mould on the shower curtain, etc.
Needless to say it made for a very unpleasant, uncomfortable and unsafe stay. If you walk barefoot in your room your feet could get cut to shreads... I'm not exhagrating, either. Crusts...scum...are two words that should not be related to a hotel but those visions just can't leave my mind.

Stay in the car...or park bench. Anything but here. Seriously.

Date of stay: March 2014
Trip type: Travelled as a couple
5  Thank VenusEbene
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 March 2014

SOME CONFUSION OVER WHERE TO CHECK IN BUT ONCE THAT WAS SORTED OUT EVERYTHING WAS FINE.LOCATION IS GREAT GOOD RESTAURANTS NEARBY GGs and Billys for fine dining and good bars and eateries along the Broardwalk.We found the staff very helpful and friendly.The room was large and clean and well equipped.Breakfast was fine.Ok the hotel needs refurbishment in some areas but I suspect that will come with time.Pool and bar area were fine.could do with better signage outside hotel.We would stay again when in area as good value for money.

Date of stay: March 2014
  • Trip type: Travelled as a couple
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Thank 679ANTHONY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 March 2014

5 nights. 2 rooms for 2 families. I think all guests gets 'upgraded'. Its a nice way to help fade off all the bad sides. There are 2 hotels in the same hotels, both managements are fighting and not cooperative for any guests that are not theirs, customer service was bad. Checkin was ridiculous the c/s agents do not finish with the customer they started with so they put you on hold on each walk-in or call-in, right in your face! Room 493 had outdated carpet and it was filthy, I wonder if it was ever cleaned. Everything is outdated. Room 403, other end, was more spacious on linoleum floor. It felt cleaner. Out of the 5 nights the FIRE alarm went on 4 times, false alarm! 493 is next to a bar where they have bands at night! Noisy!! There are approximately 450 rooms with kitchenettes and all kinds of chefs cooking meals from various countries so it is smelly. Breakfast included: bagels, toasts, jams&cream cheese, some cereals, some fruits, oatmeal; better going downstairs where 2 small stands are selling nice breakfast for $6. Good points: we had a comfy bed and its across the beach!

Room tip: There are so many other great smaller location along the Hollywood Beach boardwalk. Google it you'll see.
Date of stay: March 2014
  • Trip type: Travelled with family
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4  Thank NancyDayton_Ohio
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 March 2014

Upon arrival, the front desk (there were 3 people behind the desk), made us wait while they were trying to do something with one of the computers…we were the only customers at the desk. Once they finally decided to wait on us, one attendant couldn’t find our reservation and wasn’t very pleasant about it. One of the other attendants was finally able to find our reservation. That was just the beginning of an awful stay. Our room was disgustingly dirty. The floors were sticky; the carpet was dirty; the bathroom was unbelieveable…the bathtub was dirty and didn’t drain properly; the stove and microwave were filthy. It didn’t look anything like the pictures we saw on the website. Getting towels for the pool was always an ordeal…and the towels that were given to us were pathetic. Then, trying to get a baggage cart…well you’d a thought we were criminals…had to give a driver’s license…unbelieveable. Overall, the customer service we received from the employees of the hotel was unfriendly and unwelcoming.

Room tip: I would never stay at this resort ever again...it was the most disgusting/filthy room I've ever stayed. I wouldn't recommend to anyone!!!
Date of stay: February 2014
  • Trip type: Travelled with family
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4  Thank Stephanie J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2014 via mobile

Great vacation- not long enough, great weather & good food,wonderful area,lots to do, one of the best boardwalks in the U S A, great trolley system to downtown, more stores,shops,some of the best restaurants

Date of stay: February 2014
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Thank floridasunshin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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