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“We had a BLAST here!!!” 5 of 5 bubbles
Review of Quality Inn & Suites Airport / Cruise Port South

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Quality Inn & Suites Airport / Cruise Port South
Ranked #36 of 66 Hotels in Hollywood
Buffalo, New York
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“We had a BLAST here!!!”
5 of 5 bubbles Reviewed 18 October 2012

Everyone at this hotel was amazing!!! Guest Services was right on top of their game. We had the most fun with Carol in the pool bar area. She was very informative as to directing us where to have dinner that evening. These people are very hard working human beings and they all seem to love their jobs.

Room Tip: We stayed 1 night before our cruise in a room on the 2nd floor with 2 double beds which was awesome...
See more room tips
  • Stayed October 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank CruiserDebra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, 25 October 2012
Dear CruiserDebra,

The staff and management at Comfort Inn Ft. Lauderdale Airport/Cruise Port South would like to thank you for your review posted on Trip Advisor. I am delighted to read that you found the staff to be fantastic and on top of their game. We pride ourselves in offering the best customer service in Florida. I will be sure to pass along your kind words to all our team members. Thank you again for the review and it was a pleasure having you as our guest.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,117 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (235)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Concord, New Hampshire
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 16 October 2012

I chose the Comfort Inn to be perfectly honest because they have smoking rooms still available and my husband must have a smoking room. I think our cost for the king size bed room was $98. We found the room to be clean and adequate. The room itself is huge just outdated.
The front desk staff were very busy at check-in but very friendly and helpful. We took advantage of the free shuttle service from the airport and to the cruise port the following morning. The lobby was a bit congested waiting for the cruise shuttle but not really a big deal. We also signed up to have a shuttle pick us up at the end of our cruise for $20. Worked out wonderful.
The Inn is located within walking distance (10 minutes) of a small mall, K Mart. Taco Bell and McDonalds right next door.
They serve a continental breakfast which was very crowded. Coffee was luke warm in the airpots so I just walked to McDonalds for hot one. Again, not a big deal.
I would stay there again if I needed too. I inspect all rooms I stay in. The bathroom was clean, the linens were clean, just an older motel that looks it age.

  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ohmandy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, 17 October 2012
Dear ohmandy99,

The staff and management at Comfort Inn Ft. Lauderdale Airport/Cruise Port South would like to thank you for the review posted on Trip Advisor. I am very happy to read that you found the staff to be very friendly and the room to be very clean. By the same token, I am delighted to read that the shuttle services were so well received. We take pride in getting our guests to and from the airport and to the Ft. Lauderdale Cruise Port in a timely fashion. Thank you again for the review and we look forward to your next visit.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dade City, Florida, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 October 2012

I travel on a strict company budget. Once I find a place I like, I make it my stay of choice in that market. The Comfort Inn Airport / Cruise Port South is my choice when I visit the Ft. Lauderdale / Miami Market. I've meet the director of customer service, David Preston and I have let him know, I think his team is friendly & courteous and the rooms are always clean. I know when I travel south I will not be disappointed or surprised. I look forward to my next visit.

  • Stayed September 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, 16 October 2012
Dear Mark D,

The staff and Management at Comfort Inn Ft. Lauderdale Airport/Cruise Port South would like to convey our thanks for writing a review and for staying at our hotel. It was a pleasure meeting you and hearing your positive feedback about my staff. I personally think that we have one of the best teams working at this hotel in South Florida. Every day I see them going above and beyond ensuring all guests receive the best customer service Florida has to offer. Thank you again for the review and we look forward to your next visit.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 12 October 2012 via mobile

I needed a room for the night after a missed flight and chose this location as I am a choicehotels member. This place is a nightmare from the service staff at reception to the shuttle driver. I was afraid for my life once I walked in the room and even more scared once the stained linens and bizarre noises coming from the air conditioner kept me up all night. Please, pay up and stay at a decent place NOT here.

  • Stayed October 2012
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank nclapotra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, 16 October 2012
Dear nclapotra,

The staff and management at Comfort Inn Ft. Lauderdale Airport/Cruise Port South would like to thank you for the review posted on Trip Advisor. As you can read from the other reviews we have one of the best staff that goes above and beyond ensuring all our guests enjoy their stay. We are very quick to respond to any issues guests face while staying at our hotel and take corrective action to fix them. Was the issue you had with the A/C reported to any staff members? If so, we would have sent someone to fix the problem or happily changed your room. If you would like to contact me to discuss this matter in more detail my email address is provided below. Thank you again and I am sure if given another try we could exceed your expectations.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
126 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 29 September 2012

We were booked for a Caribean cruise on the Oasis and this hotel was conveniently located, plus it offered a shuttle to the Pier and airport with breakfast provided. It was reasonably priced. However, the rooms were only average, and the floors were in much need for a good mop(the tiled areas). The airconditioning was really noisy and needs a service. Barring these small issues, the staff were friendly and helpful and it was close to shopping centres and restaurants.
What impressed us was a Cuban Restaurant called Las Vegas....... which had good food and so friendly/lively staff. Overall a pleasant stay and I would recommend this Hotel and Restaurant to anyone planning a cruise thru Fort Lauderdale.

Room Tip: 1 day in FL is not enough if you want to throw in the Everglades and go to Miami as well.
See more room tips
  • Stayed September 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Norm216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, 5 October 2012
Dear Norm216,

The staff and management at Comfort Inn Ft. Lauderdale Airport/Cruise Port South would like to thank you for the review posted on Trip Advisor. I am very happy to read that you found the location to be great and the staff to be very helpful. By the same token, I am delighted to read that you would recommend us to anyone else planning a cruise through Ft. Lauderdale. In contrast, I will speak with the housekeeping supervisor and the engineer supervisor to make sure we take care of the small issues you faced while being our guest. Thank you again for the review we look forward to your return visit.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, New York
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 27 September 2012

Everything was clean, housekeeping was very cordial, and the breakfast was well organized and attended to. Dining was inside and outside. Very nice. This hotel will be on our top list should we return in the near future.

  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank nysq1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, 29 September 2012
Dear nysq1,

The staff and management at Comfort Inn Ft. Lauderdale Airport/Cruise Port South would like to thank you for the review posted on Trip Advisor. Here at the Comfort we live for guest satisfaction. It might be going that extra mile by providing free shuttle service to and from the airport and to the cruise port. Or it can be as simple as making sure we have coffee 24 hours a day. Whatever may be the case, providing excellent customer service is what we do. Thank you again for the glowing review and we look forward to your return visit.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 September 2012 via mobile

I stayed at the Comfort Inn on a trip to Miami, FL. From the front desk Sue is very helpful and nice. My room was ok no problems the housekeeper Janice was very nice and helped me to be more comfortable there. The breakfast attendant Lee was very nice too. This was my first time staying here and I definitely will be back.

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Stonecold22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, 26 September 2012
Dear Stonecold22,

Everyone at Comfort Inn Ft. Lauderdale Airport/Cruise Port South would like to thank you for writing and posting a review on Trip Advisor. It is always a pleasure to see that a guest had such a great experience at our hotel they feel the need to spread the word by posting a review. I am equally happy that you found the staff so accommodating. We take pride in offering the best customer service Florida has to offer. Thank you again for the review and it was a pleasure having you as our guest.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites Airport / Cruise Port South

Property: Quality Inn & Suites Airport / Cruise Port South
Address: 2520 Stirling Rd, Hollywood, FL 33020-1122 (Formerly Comfort Inn Airport / Cruise Port South)
Phone Number:
Region: United States > Florida > Broward County > Hollywood
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #36 of 66 Hotels in Hollywood
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites Airport / Cruise Port South 2.5*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Odigeo, Hotels.com and Choice Hotels so you can book your Quality Inn & Suites Airport / Cruise Port South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Airport / Cruise Port South Hotel Hollywood
Comfort Inn Hollywood
Hollywood Comfort Inn
Quality Inn & Suites Airport / Cruise Port South Hollywood, Florida

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