GOOD MORNING SIR ,
I REALLY LOVE THE PRICE OF YOUR ROOMS AND HOW SPACIOUS THEY ARE .....
tHE POOL IS NICE AND Plenty of parking ....My only concern is the maintance guy who dumped two buckets of urine from the Balcony above us ....First the man apologized for doing it , Then he poured a second bucket which had splashed on my Girlfriends legs .....She was so upset she started to cry and shaking but was soon able to calm her down ..... She complained to the front desk in Which Our stay was Partially refunded . Which should have been fully refunded in my opinion as a professional in the hotel and restaurant business of almost 20 years . I understand this is not a Trump Tower or a Relais & Chateaux castle but still no matter what star or diamond your hotel is ,....Professionalism should be Always at it highest . I am writing you today to let you know about the renovations that have been going on that we have ignored UNTIL this morning around 9 am when it was someone right above our door hammering shaking the whole wall we banged on the wall and nothing stopped so People from other rooms were all in the hallway asking the house keepers will they stop and they said no they are renovating .....REALLY ???? No ???? its 9 am and checkout is at 11 am . I do understand the job must be done , but not by waking the people who possibly are paying for their checks . Maybe its not important to you folks at this establishment , But to me waking up a guest has always been a bad thing .
Finally , you have huge huge roaches here that are able to climb under the giant gap under the door . I have taken some pictures of them and the gap under the door and will forward them in a text or in an email if you would like . I really like your place here just a few things should be a little more convenient for the guest , please .
Thanks for lending your Ear ,
- Official Description (provided by the hotel):
- Hollywood Gateway Inn is the prefect place to relax and rest up.The Newly Renovated Hollywood Gateway Inn is located in a wonderful location right off I-95 and within minutes of Fort Lauderdale international Airport, Port Everglades, Hollywood Beach, Downtown Hollywood.The property recently underwent full renovation and is a now a beautiful modern boutique property in the Greater Fort Lauderdale area. ... more less
- Reservation Options:
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- Also Known As:
- Hollywood Gateway Hotel Hollywood
- Hollywood Gateway Inn Florida