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“Don't trust the valets”

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Hollywood Beach Marriott
Ranked #6 of 71 Hotels in Hollywood
Certificate of Excellence
Ft. Lauderdale
Level 4 Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Don't trust the valets”
Reviewed 29 June 2014

While I can not review the property itself, I can give a word of advice to anyone using their valet service (It was $16.00 to park). Do NOT leave anything of any value because you should not trust their valets. I left a steel cigar cutter in my ashtray when I handed it over to the valet service, When I got my car back the cigar cutter was missing. I was told later when I called to report it to Valet services that their was 7 parking valets on duty, I was treated decently on the phone but with a sound of incredulity that I would even bother about a small item. I can replace the item for about $20 dollars perhaps less. That misses the point about the integrity of their staff. I explained that the same man who parked the car, returned the car to me. There was no doubt that he bears the responsibiity. I will persue this a little further because the hotel should not have untrustworthy employees. My first experience with this property has left a sour taste in my mouth for Marriot Corp. I'll only go back to raise a fuss about this incident but will not ever consider using Marriot again. I had a glass of beer at the tiki bar ($6.50) and the service there was relatively poor, which add fuel to the fire.

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  • Stayed June 2014, travelled solo
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Helpful?
3 Thank Fltnrckwy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Houston, TX
Level 5 Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 June 2014 via mobile

The hotel has a great location and the staff are wonderful - the staff is 5 star. The restaurant was good and it had a lovely view, but the room service is mediocre with issues getting our order right. While the staff and location were good, our room was dingy and worn - not up to the Marriott name. I was very disappointed because they touted that all rooms had been remodeled but apparently not. Go there for the location, but don't expect stellar accommodations.

Stayed May 2014, travelled with family
Helpful?
2 Thank BikingTejana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pembroke Pines, Florida
Level 6 Contributor
209 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 25 June 2014

I came here with my husband for our one year anniversary. We are Marriott members so we took advantage of our points and got a room here.
As with most of the Marriott hotels we have stayed at the décor in the room is modern. The room was very clean, the bedding was very comfortable, nice large screen television, a small fridge, the bathroom had a large shower (no tub), and our balcony had a partial ocean view.
The pool was nice and clean, but a little small in my opinion. Towels are provided at the pool and there was plenty of seating around the pool with some umbrellas available.
There is cold water next to the towel stand, which was convenient, especially in the summer that the temperatures are high and so is the humidity.
The Jacuzzi was pleasant until one of the hotel guests decided to jump in and splash those of us that were in it. I was surprised no staff members came over to say anything.
We walked over to the beach, which is literally right across the Hollywood Boardwalk. The ocean was so calm and relaxing.
We decided to walk down the boardwalk and had dinner in one of the local restaurants, but came back to the hotel and had a drink and dessert before heading back to the room.
The bar area is very pleasant late at night. There are televisions showing sporting events and there is live music provided by a local artist.
We came down and had breakfast in the hotel restaurant, which was convenient and delicious.
On our way back up one of the elevators had broken down so getting up to our room took a little while. We asked for late check-out, which was given to us. We took advantage and took one last dip in the pool.
Overall service was friendly, the hotel grounds are clean and well kept and the parking garage is right next door and covered so even though it was raining when we left we were able to get to our car no problem.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cmanfra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
Level 6 Contributor
167 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 19 June 2014

Overall average. Very excellent location, and overall visually fairly clean. Balconies are tiny, but nice to have; although they have a lot of bird droppings on them. There was a strange locker room type smell throughout the hotel, including the guest room.

Self parking option in the garage is nice. Concierge lounge is well stocked and the staff there is absolutely excellent.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlcaTorda1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 June 2014

Would return again!Staff was wonderful.Breakfast came with the room nice buffet!!Room very clean.Pool area was great!Loved being on the ocean and the boardwalk. VALET STAFF ON TOP OF GETTING YOUR CAR RIGHT AWAY

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mac6242013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 June 2014

I was a little surprised by this property. The location is great, but the service was mediocre. When we checked into our room, the patio door would not open. They did send someone up quickly, but he couldn't fix it. Even though we are platinum members, they didn't offer to switch the room or compensate us for our inconvenience.
We later went down for drinks. We waited and waited and waited for service. Finally, after about 20 minutes, I went to get water myself. At this point, the server told me to go back to the table and they would be right with us. Again, there was no apology for the service.
At checkout, the line was long and there was not enough staff.
This is not up to Marriott standard, especially for the price.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank charwojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level 6 Contributor
131 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 18 June 2014

I always stay here when I go down for a week of work and it just is an amazing place. The Rooms, Workout gym, lobby, staff, outdoor bar at the beach, food, breakfast buffet, everything is so wonderful and prices are reasonable. self parking is $17 a day which is so reasonable. This is my 4th time in 18 months and can't wait to go back. First class all the way, my room was only $189 a night which is a great price at the Beach, literally on the Beach!!! Magnificent Rooms, Staff is very accommodating to all your needs.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BennyBones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hollywood Beach Marriott

Property: Hollywood Beach Marriott
Address: 2501 North Ocean Drive, Hollywood, FL 33019-3604
Region: United States > Florida > Broward County > Hollywood
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Hollywood
#4 Luxury Hotel in Hollywood
#5 On the Beach Hotel in Hollywood
#10 Romantic Hotel in Hollywood
#11 Family Hotel in Hollywood
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hollywood Beach Marriott 4*
Number of rooms: 229
Official Description (provided by the hotel):
Welcome to the Hollywood Beach Marriott, a South Florida boutique hotel that is situated directly on the famed Hollywood Broadwalk and on the Atlantic Ocean. As the only Marriott hotel on the Broadwalk, and only five miles from Fort Lauderdale International Airport and eight miles from Port Everglades, this Hollywood Florida hotel that is on the beach is nestled away from the busy strip of tourist hotels near Fort Lauderdale, which captivates a true hometown, beach town experience for the best in accommodations. The Hollywood Broadwalk is rated as one of the best beach boardwalks by Travel + Leisure magazine and USA Today, offering almost three miles of strolling, biking, dining, and nightlife, all connecting to the hotel so you can walk to so many attractions. In walking distance, Florida action awaits you! Featuring 229 guest rooms lined with amazing water views, the Hollywood Beach Marriott also offers an indoor and outdoor restaurant to satisfy, plus a delightful beachfront pool and Jacuzzi for serenity. Casual and cool, we boast the perfect function space for your next beach Wedding, Mitzvah, or Corporate meeting. Whether on vacation or getting down to business, you can do it right in Hollywood, Florida ... more   less 
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Also Known As:
Marriott Hollywood Beach Hotel Hollywood
Hollywood Marriott
Hollywood Beach Marriott Florida

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