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Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area
Certificate of Excellence
Reviewed 26 February 2014

Beds were soft and comfortable. The hotel Staff was friendly and helpful. The location was convenient to the beaches, downtown Jacksonville, restaurants and shopping. I would stay at this hotel again.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Hampton
1  Thank Chester P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 27 February 2014

Dear Chester:

Thank you for staying with us and we are glaad that you enjoyed your stay!

Sincerely,

Mike
General Manager

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561 - 567 of 745 reviews

Reviewed 17 February 2014

Everyone was great but the General Manager, Mike Rind, went way beyond great. He certainly knows how to make you feel welcome. A lady was coughing a little and I saw Mike go running (and I mean running) through the lobby to get her a bottle of water from the grocery area. He also was a big part of the Manager's get together in the evening. He was greeting everyone and making sure that they were all having a good stay. Mike and his staff helped turn a good stay into a great stay. I will stay here again in the future.

Russ L

  • Stayed: February 2014, travelled solo
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Thank Russell L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 18 February 2014

Dear Russell:

Thank you for sharing your compliments for my staff. As I told you when I met you, "hospitality business" is all about providing great service from all staff including me.

Let me know if you got the position that you applied for.

Hope to see you again,

Mike
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2014

This hotel was very close to the Mayo Clinic and provided a ride to/from the Mayo Clinic which was very helpful. Very pleased overall with the hotel and will stay again. Close to the beach also if looking for a vacation spot. Location was perfect for with nearby places to eat and shop.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Trisha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 11 February 2014

Dear Trisha:

It was our team's pleasure to serve you while you stayed with us but visited Mayo Clinic. We hope you are feeling better, but if you need to come back, we will "treat you like family'!

Sincerely,

Mike
General Manager

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A TripAdvisor Member
1
Reviewed 2 February 2014

This Hotel is exceptional and go beyond to make you feel at home and welcome...our 3rd visit and we always do love the Hamptons but this is in our top 5...NJ on Rt. 46 is another....We were allowed to have our dinner in the lobby because the weather was so iffy that night,,,brought tables together and that was a delightful experience...thanks so much for all........

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hampton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 9 March 2014

Dear Guest:

I am happy to see that our team satisfied you and made you feel like home!
We treat our guests like family.

Sincerely,

Mike
General Manager

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Reviewed 30 January 2014

My wife and I stayed at this Hampton Inn on a Friday night, last week. We were in town for a concert at the Ponte Vedra Concert Hall. As usual, we were very happy with Hampton Inn. We almost always choose Hampton when traveling these days. We are always pleased with the cleanliness, great staff, nice beds and bedding, and good amenities.
We attend concerts at Ponte Vedra a couple of times a year and will use this hotel in the future.

  • Stayed: January 2014, travelled as a couple
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Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 5 February 2014

Dear David:

We appreciate your feedback and the time to review us. We look forward to serving you again in the future.

Sincerely,

Mike
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2014

Although a Hilton Honors member for many years, this was my first stay at a Hampton Inn property. And what a pleasant stay it was! I not only found my time at the hotel very enjoyable due to the friendliness and courteousness of the entire staff (from check-in, to servicing of the room, breakfast, questions throughout the day and check-out), but the genuine care shown by all hotel personnel towards each guest, shone through. Each request was aways handled expeditiously and with a smile. The general manager Mike is also to be commended. He was outstanding.in his treatment of guests and appeared to be a great role model for the team. And, besides being very professional, he was always willing to do whatever was necessary to make the hotel guests happy. Finally, the complimentary shuttle back and forth from the Mayo clinic and to several restaurants within the area was a very pleasant and welcome benefit. Keep up the great work; I look forward to staying again on my next visit to Jacksonville!

  • Stayed: January 2014, travelled solo
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Thank Chelsea828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 5 February 2014

Dear Chelsea:

We appreciate the positive feedback regarding your recent visit! I am happy to see that our complete team made your stay a great one!

Thank you for the business!

Sincerely,

Mike
General Manager

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Reviewed 21 January 2014

After a 260 mile trip, and only 3 1/2 hours to sleep before getting up for an AM funeral, my 4AM arrival time could have been a mess. The staff was respectful, kind and very helpful. The room was great and quiet; the bed perfect and restful, and yes . . . I actually fell right asleep and got up pretty rested! They also gave me a wonderful rate due to the circumstances. I'd stayed in this location before (Ponte Vedra) and I highly recommend it!

  • Stayed: January 2014, travelled solo
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Review collected in partnership with Hampton
Thank Tom T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 22 January 2014

Dear Tom:

I appreciate the time to send us a review based on our team making your stay a pleasant one despite coming here for bereavement. I am sorry to hear about your loss.

Sincerely,

Mike
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area

Address: 1220 Marsh Landing Pkwy, Jacksonville Beach, FL 32250-2489 (Formerly Hampton Inn Ponte Vedra Beach Mayo Clinic SE)
Phone Number:
Region: United States > Florida > Jacksonville Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Jacksonville Beach
#1 On the Beach Hotel in Jacksonville Beach
#3 Family Hotel in Jacksonville Beach
#4 Romantic Hotel in Jacksonville Beach
Price Range: £85 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
The Hampton Inn Jacksonville-Ponte Vedra Beach is located just one half mile from Jacksonville Beach, four miles from the TPC Sawgrass Golf Course and 3 miles from the world renowned Mayo Clinic. we are also near Jacksonville area attractions like The beaches, nightlife and The Jacksonville Zoo.Our hotel features 117 rooms, including Jacuzzi rooms, business and fitness centers and outdoor pool. Each room is equipped with 32" flat screen televisions, microwave and refrigerator and high speed internet access.We look forward to having you as our guest. ... more   less 
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Also Known As:
Hampton Inn Ponte Vedra Beach Mayo Clinic Se Hotel Jacksonville Beach
Hampton Inn Jacksonville Beach
Jacksonville Beach Hampton Inn

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