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“The Hampton Inn in Ponte Vedra Beach top class”

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Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area
Certificate of Excellence
Reviewed 31 March 2014

The Hampton Inn in Ponte Vedra Beach top class, the staff very helpful and close to the beach and the major highways and restaurants. Our room was very nice and well prepared. The breakfast staff was very welcoming. It located near a shopping center with a supermarket and Target, which was helpful as it was cool in the early morning so we need to purchase cold weather clothing.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
Thank Dwight Antonio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 10 April 2014

Dear Dwight Antonio:

We enjoyed having your school stay with us! I am happy to here that you had a nice time. Hope to serve your school in the future.

Sincerely,

Mike
General Manager

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589 - 595 of 780 reviews

Reviewed 14 March 2014

I found the bed too hard. I am used to memory foam. Their internet seemed slow at times. Other than that it is a real nice hotel and I would stay there again. The hotel is clean and the staff are pleasant and helpful.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
Thank donnamb6669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 10 April 2014

Dear Donna:

thank you for reviewing our hotel. I am sorry to hear that our beds are not as comfortable as home, but we try to be your 2nd home. Thank you for staying with us.

Sincerely,

Mike
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2014

Cannot recall having less than an excellent experience at a Hampton Inn and this was no exception. Good variety and presentation at breakfast. Manager's reception from 5 to 6:30 on Monday and Thursday evenings a nice touch.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank 53alanf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 12 March 2014

Dear 53alanf:

Thank you for staying with us! Glad that you enjoyed your stay and enjoyed our manager's reception.

Hope to have you stay with us again.

Sincerely,

Mike
General Manager

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Reviewed 8 March 2014

I had to call for directions and the front desk clerk was very helpful and patient I had to keep calling her when I made a wrong turn and she told me how to get back on the right road.Whenever I am staying over in jacksonville I will stay at this hotel.The rooms are clean and the staff is very friendly.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Olivia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 9 March 2014

Dear Guest:

I am glad that our team member was able to navigate you to your "2nd home". We appreciate your business.

Sincerely,

Mike
General Manager

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Reviewed 6 March 2014 via mobile

Arrived very early in the morning, probably around 9AM, the front desk clerk, Denise, seemed bothered and rude. Asked if it was too early to check in, she said yes and to come back at 3pm. She never even pretended to check if a room may have been ready. We returned around 1pm and were able to check in, with Denise again. Could not get a smile out of her, but everyone has those days I guess. Once in the room, it was nice and clean. Only issue was that the water was off for maintenance for a few hours. No big deal, it happens. But it was never mentioned at check in. Just lack of communication. The next morning, breakfast was delightful. The food was tasty and plentiful. The hotel itself was clean and well upkept.

Stayed: March 2014, travelled as a couple
1  Thank Nachoqueso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 9 March 2014

Dear Nachoqueso:

I apologize that Denise did not try to see if a room was ready even though check in is not until 3pm. It is our policy that as long as there is a clean room we will check you in. I will speak with Denise to insure that does not happen again. We were telling each guest as they checked in about the water needed to be shut down; the real problem was that it was down much longer that we and the plumbers thought. Sorry for that inconvenience. I am glad the next day was much better with a delicious, bountiful breakfast.

Thank you for your comments and your business!

Sincerely,

Mike
General Manager

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Reviewed 3 March 2014

My husband and I really enjoyed our one night stay at the Hampton Inn in Ponte Vedra. The clerk at the front desk was very personable and friendly. Our room was comfy and very clean. The coffee was available day and night. In the morning we went to the breakfast that was offered. There were plenty of seats and there was quite a variety of items. Even though there was not a chef on the premises, there was a person in charge and she was quite helpful. The waffle maker was fun to use and there was a selection of eggs, yogurt, cereal, and many other items. I would definitely stay there again.

  • Stayed: February 2014, travelled with family
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Thank Roslyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 9 March 2014

Dear Roslyn:

thank you for your compliments! We appreciate your feedback and your business. Hope to see you again soon.

Sincerely,

Mike
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2014

stayed here for 2014 26.2 run with Donna. The room was clean, a bit on the pricey side probably because of the event. Don't get a room by elevator because it is a bit noisy. Hotel is close to a Publix, Target, and restaurants.

  • Stayed: February 2014, travelled as a couple
    • Value
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Review collected in partnership with Hampton
Thank Nicole L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 28 February 2014

Dear Nicole:

Thank you for sending in a respone about your stay. Our rates were based on the special event that was in town. Hope you enjoyed the race.

Sincerely,

Mike
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area

Address: 1220 Marsh Landing Pkwy, Jacksonville Beach, FL 32250-2489 (Formerly Hampton Inn Ponte Vedra Beach Mayo Clinic SE)
Phone Number:
Region: United States > Florida > Jacksonville Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Jacksonville Beach
#1 On the Beach Hotel in Jacksonville Beach
#4 Romantic Hotel in Jacksonville Beach
Price Range: £85 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
The Hampton Inn Jacksonville-Ponte Vedra Beach is located just one half mile from Jacksonville Beach, four miles from the TPC Sawgrass Golf Course and 3 miles from the world renowned Mayo Clinic. we are also near Jacksonville area attractions like The beaches, nightlife and The Jacksonville Zoo.Our hotel features 117 rooms, including Jacuzzi rooms, business and fitness centers and outdoor pool. Each room is equipped with 32" flat screen televisions, microwave and refrigerator and high speed internet access.We look forward to having you as our guest. ... more   less 
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Also Known As:
Hampton Inn Ponte Vedra Beach Mayo Clinic Se Hotel Jacksonville Beach
Hampton Inn Jacksonville Beach
Jacksonville Beach Hampton Inn

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