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“A Room with a View”

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Four Points by Sheraton Jacksonville Beachfront
Certificate of Excellence
Reviewed 18 August 2014

This hotel is perfectly located within a short distance from lively bars and good food. The staff was efficient and very friendly. If you are a pet lover this is the place to stay. If not, I would ask for a room away from any yapping little critters.

Would I return...YOU BET!!!

Room Tip: Ask for the 3rd floor or higher.
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  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank COFCleveland_OH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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937 - 943 of 1,091 reviews

Reviewed 18 August 2014

This hotel is very new and offers great views and super easy access to the beach, pier, restaurants and bars. The staff is genuinely kind and helpful and facility is new and very modern feeling. I have stayed here a few times and have no complaints!

Room Tip: Get a beach view room! Well worth it! Good breakfast buffet as well!
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank cmdjbi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

This property is a renovated Days Inn. It was completely remodeled in Dec 2013. Every room is a small suite with an ocean front view. The hotel has 6 floors and about 75 rooms. It was nice without all the 'fufu' of a high end property. You are literally on the doorstep of Jacksonville Beach which is somewhat secluded. I enjoyed the room, the beachfront location and the access to small shops and restaurants within walking distance.

The staff were very nice and warm though i thought they could use some additional training to help guests select restaurants and entertainment options in the area.

I used the restaurant for breakfast every morning. I was not impressed with the breakfast buffet. It was very reasonably priced, but it was very limited and didn't feel fresh. I guess it was reasonable considering that it was $10/pp and being a small hotel, they aren't getting much turn. I also had drinks at the bar in the evenings. No issues there.

I would highly recommend this property.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank RobP34296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelgm99, Guest Relations Manager at Four Points by Sheraton Jacksonville Beachfront, responded to this reviewResponded 20 August 2014

Thank you for taking the time to write a review. We were the formerly Quality Suites. After undergoing a very extensive renovation in 2013, we are now part of Four Points by Sheraton brand offering simple, uncomplicated and honest comfort. All of our rooms have oceanfront balconies with the best view in Jacksonville Beach.

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Reviewed 17 August 2014

start off by saying this hotel actually saved my life. I had booked a condo within 2-300 yards of the sheraton for a long weekend and the pictures of the condo and what the condo actually looked like were totally different. when we unlocked the door, it had the horrible caustic smell that gave us a huge strike one, carpet was very old and really dirty and had several worn out spots, bathroom had mold etc etc etc. So as my wife was deciding how to kill me for booking this room, i told her i would run down the street to check on some hotels to see if anyone had vacancy. First hotel was the sheraton 4 points, with one suite available but no kitchenette as we brought all this food, next i went to a best western that had 2 rooms (not clean looking though as front desk girl was sitting in a chair outside smoking), i went to the marriott and they had two rooms but no suites and same for hampton inn. so back to the sheraton and (can't remember the girl and guy's name) but i told them my story and how i needed that last room. Got if for 219.00 per night for three nights and it included breakfast buffet for two. So i hopped back into the car, ran down the the condo from hell and we took ALL of our luggage from the FOURTH floor back down the stairs (NO ELEVATORS) and loaded up the tahoe. We drove back down to the sheraton and my wife was finally able to smile. Having a 16 and 13 year old boy, there is NO sharing a bed for them. Luckily the suite was actually a real suite with an actual door for the master bedroom and we had a beachfront balcony. The living room area had sleeper sofa and a chair and we also asked for a rollaway bed so each kid could have his own bed. The bathroom was huge (only one though) as it is truly designed for handicap with a roll in shower. The jetted hot tub was awesome. Room 201 spanned the whole length of the floor (from to back). One hour into our sleep the battery low been started on the fire alarm....not happy about that. I went downstairs and asked for a battery so i could do it myself with just using a iPhone flashlight to not wake everyone, luckily no more drama that night. Next morning my wife shot an email to the condo owners and they replied they would keep the 150.00 deposit and refund us our money so we are super happy at this point. Now for a few negatives. The breakfast buffet was 9.95 a person and its 100% identical to the free breakfast at the hampton inn, except you have to ask for refills on beverages and the waffles are pre-made, same fake eggs, cereal, muffins grits sausage links etc. Another negative is there was only one person helping out, which was ok considering there is probably only seating for less than 25 people. But considering there was only 4-5 people eating at one time, your juice and water never got refilled. My wife slept in and ate by herself on the back patio and i noticed the plates/glasses were still there at lunch time. The good part about paying the 9.95 buffet is you do not get that mad rush of people and kids who devour everything and leave such a big mess. I guess those people walked 100 yards to mcdonalds. Another weird quirk to our room was the air conditioning vent was in the master bedroom and when you closed the door the rest of the room got hot, chalk that one up a super bad architect. The parking lot is well lit and appears very safe and you have a short boardwalk in front of the hotel (around 1/2 mile long) which goes to the city pier which has AWESOME fishing. This allows some loss of exclusivity, as people often walk the boardwalk in front of the hotel going to Joe's crab shack or going to a different part of the beach. To help with security they also need to get a credit card key for the back patio gait. The hotel also has a large covered area looking at the sand dunes with nice furniture. Here is where they fall short on planning. They should add a couple of overhead fans, play the music a little louder and put a bar outside with some light snacks. Instead, we brought our own wine bottle and drank on the back patio during a late afternoon rain storm (would have gladly paid for the service), others were also down there with publix bought beer.
Overall, i will stay here multiple times to come, it was a unanimous decision for a return trip. The location is just awesome with joes crab shack 100 feet away, the pier 300 yards away, several outstanding places to eat and listen to live music and of course St Johns town center is 15 minutes away. Oh and beach is literally 40 feet away from the patio

Room Tip: you must ask for a end of the hotel suite as these run the length of the hotel
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  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
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1  Thank bamafutbal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

This Starwoods property has nice clean rooms. Most rooms are beach facing which i really like. The hotel staff was also courteous and helpful.
Complimentary breakfast buffet was also amazing, had lots choices.

Stayed: December 2013, travelled with family
Thank snowymtn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Jacksonville Beachfront, responded to this reviewResponded 28 August 2014

Thank you for your feedback. It is wonderful to hear that you were happy with your stay with us and pleased with our complimentary breakfast! We hope to see you again soon!

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Reviewed 16 August 2014

This was the last stop on our summer vacation. We have been visiting Jacksonville Beachfor two years ever since I discovered Quality Suites was a pet friendly hotel on the beach. this was our first visit since the change to Sheraton Four Points and we were pleased that they remained pet friendly and the renovation was spectacular. the room was beautiful and the views were just as we expected. GREAT!!! the staff was professional and friendly and made us feel very welcome. We had a great time and will be back!

Room Tip: All the rooms are suites with balconies on the beach. Any one would be good.
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
Review collected in partnership with this hotel
Thank Barbara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014

I've been visiting Jacksonville Beach with my family every summer for eight years. This was my first visit since the renovation and change from Quality Suites to Four Points and the exterior and interior common areas are definitely improved and "modernized".

PROS: The rooms are spacious and comfortable with two very functional "bedrooms". This is a true beachfront hotel with awesome oceanfront balconies with a small table and chairs so you can relax with a drink as the waves roll in. The staff is courteous and check in/out was relatively painless. The pool and hot tub is clean and well maintained. There are no other hotels nearby, so the beach was never overcrowded or busy. While there are no in house restaurants, the lobby has a little "mini-market" with sodas, beer, wine and snacks available. The bar is sleek, modern and offers daily drink specials with a "St Augustine" vodka that's spectacular.

CONS: The elevator is small, slow and not nearly adequate for the size of the hotel.

Overall, a family favorite; we'll keep going annually for our little family reunion.

  • Stayed: June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Jacksonville Beachfront

Address: 11 1st St N, Jacksonville Beach, FL 32250-6901 (Formerly Quality Suites Oceanfront)
Phone Number:
Region: United States > Florida > Jacksonville Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Jacksonville Beach
#2 Business Hotel in Jacksonville Beach
#2 On the Beach Hotel in Jacksonville Beach
#2 Family Hotel in Jacksonville Beach
Price Range: £151 - £242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Jacksonville Beachfront 3*
Number of rooms: 80
Official Description (provided by the hotel):
Best Spot on the First Coast. Naval Station Mayport and the world-renowned Mayo Clinic are less than 10 miles away. Our 72 oceanfront two-room suites, each with a balcony and exceptional views of the Atlantic Ocean, were designed to make your time with us as easy as possible. Enjoy the convenience of free High Speed Internet Access, a refrigerator, a microwave, and two flat screen televisions. ... more   less 
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Also Known As:
Quality Suites Oceanfront Hotel Jacksonville Beach
Quality Inn Jacksonville Beach
Quality Hotel Jacksonville Beach

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