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“Nice, friendly staff”

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Four Points by Sheraton Jacksonville Beachfront
Certificate of Excellence
Catlettsburg, KY
Level 3 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice, friendly staff”
Reviewed 25 August 2014

Friendly staff greeted us, the room was spacious with comfortable beds and plush bedding. Two separate rooms made it easy for some to stay up and some to sleep. Lovely balcony and all rooms face the ocean. The only reason this hotel was not 5/5 is because of the noise from the air conditioner. Sounded like barges moving down the river. Called manager to come up and he showed us another room with the same noise.
I loved, loved, loved staying at this hotel. There was an in-house restaurant that we did not use, but also many places to eat within walking distance. The ocean is literally steps from the hotel.

Room Tip: Seems like all rooms were alike, with same amenities.
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  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sonja96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,051 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (251)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
Reviewed 24 August 2014 via mobile

Very helpful front desk service - Front desk helped us with check out options and also helped us feel right at home. Our room was clean, spacious, and very comfortable. We even were upgraded to a new jacuzzi room on this stay! We will be back!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elizabeth F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lighthouse Point, Florida
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 August 2014

The staff at this Sheraton were wonderfully accommodating. I travel all over the country and it is rare to see such an overall attitude of service among the entire team. From the gentleman who brought us an extra balcony chair to the front desk reception staff. The room was clean and the bed comfortable. The parking lot is well lit in the evening and the beach very clean. The only improvement to be made is the air-conditioner was slightly loud. We live in South Florida on the water and I would recommend for the few extra dollars this is the place to stay!

Room Tip: They are all ocean front king rooms with beach front balcony, no "bad" rooms at this hotel...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Michele N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Jacksonville Beachfront, responded to this review, 28 August 2014
Thank you for your feedback - we are happy to hear that our staff was accommodating and helpful throughout your stay with us. We hope that you will visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 20 August 2014

Very clean,nice pool! Service wasn't great from front staff they werent very helpful but overall nice place to stay! Rooms have great balcony views! Close to restraunts and and stores! Would stay again!!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lilafm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Jacksonville Beachfront, responded to this review, 28 August 2014
Thank you for your review. We are pleased that you were happy with your stay and hope that you will keep us in mind when planning your next trip! Take care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mauston, Wisconsin, United States
Level 5 Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 August 2014

Had a wonderful experience staying here! Spectacular view and wonderful customer service! Had the breakfast buffet and it was very good! Walked on the beach in the evening and witnessed a beautiful sunrise! Close to the fishing pier so had to also take advantage of that and got to see a pod of dolphins making there way through the ocean! Wonderful time!

Room Tip: All the rooms face the ocean! No bad view!
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  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Debra V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Jacksonville Beachfront, responded to this review, 28 August 2014
Thank you for your great review! It is wonderful to hear that you enjoyed your time at our property and were able to take in the beautiful sunset. We hope that you visit us again during your next trip to the area. Take care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quebec, Canada
Level 2 Contributor
1 review
Reviewed 19 August 2014

This hotel is awesome! Very clean and large room. Each room has a balcony directly at the beach. The view is incredible. There are happy hour at almost each night at the bar! There is a bbq on each wednesday and its very good. The staff are very welcomed. A lot of restaurant, bar and accomodation is very closed. The parking is free. We will visit this hotel again!

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank 906Marty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Jacksonville Beachfront, responded to this review, 28 August 2014
Thank you for your feedback. We are so happy to hear that you enjoyed your time with us and that you were pleased with our BBQ on Wednesday nights. We love it too! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, OH
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 August 2014

This hotel is perfectly located within a short distance from lively bars and good food. The staff was efficient and very friendly. If you are a pet lover this is the place to stay. If not, I would ask for a room away from any yapping little critters.

Would I return...YOU BET!!!

Room Tip: Ask for the 3rd floor or higher.
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank COFCleveland_OH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Jacksonville Beachfront

Property: Four Points by Sheraton Jacksonville Beachfront
Address: 11 1st St N, Jacksonville Beach, FL 32250-6901 (Formerly Quality Suites Oceanfront)
Phone Number:
Region: United States > Florida > Jacksonville Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Jacksonville Beach
#2 On the Beach Hotel in Jacksonville Beach
#2 Business Hotel in Jacksonville Beach
#2 Family Hotel in Jacksonville Beach
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Four Points by Sheraton Jacksonville Beachfront 3*
Number of rooms: 80
Official Description (provided by the hotel):
Best Spot on the First Coast. Naval Station Mayport and the world-renowned Mayo Clinic are less than 10 miles away. Our 72 oceanfront two-room suites, each with a balcony and exceptional views of the Atlantic Ocean, were designed to make your time with us as easy as possible. Enjoy the convenience of free High Speed Internet Access, a refrigerator, a microwave, and two flat screen televisions. ... more   less 
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Also Known As:
Quality Suites Oceanfront Hotel Jacksonville Beach
Quality Inn Jacksonville Beach
Quality Hotel Jacksonville Beach

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