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Courtyard by Marriott Jacksonville Beach Oceanfront
Certificate of Excellence
GreenLeadersBronze level
Reviewed 29 October 2011

the bed was like a rock. when i asked for help the staff said sorry thats just the way they are. the shower did not work well. the towel bar was boken, i had to change rooms four times befor i got the room o originally asked for on the internet. i will not be back,

  • Stayed: September 2011, travelled with friends
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2  Thank danny c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (562)
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489 - 495 of 562 reviews

Reviewed 28 September 2011

Sits on the beach. Has resort type pool with tiki bar. At night, we enjoyed the firepit and hot tub. Rooms were large and updated. Bathroom had granite and was spotless. Lobby is large with a large flat screened tv and lots of comfy chairs. There is a bar in the corner. The check in and out went quickly. Stayed for three nights and thoroughly enjoyed our beach vacation.

  • Stayed: September 2011, travelled as a couple
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1  Thank beachbronze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2011

I have stayed at a lot of Marriotts over the last few year. I have been platinum with over 110 nights per year. So staying in hotels is something I'm used to. But the courtyard seemed to not care how or wbhst people did. There bar stayed open till all hours and keep my kids up till after 12:00. I called to ask when it ends and there answer was it's a bar and a holiday, I said it's a hotel and the night manager just said to bad. So professional
The next evening my daughter was crying at 9:00 from being over tired, and we got a complaint. Wow that was funny since the bar again was going full blast. If just laughed and headed down to the front desk, we to cap it off I had to kill a roach in our room so I took that along for a present. The front desk staff staff again really don't care.
The hotel also does not manager the constant flow of people throughout to the pool, multiple groups would drive up park on the side street and spend the day. Twe had to end up fighting for pool space. You think the rates would be cheaper if they charge all the free loaders.
I agree with the other poor reviews they just don't care, it is called customer service!
So the moral of this review don't go the the Jacksonville courtyard, they
really need to learn something about service from the JW Marriott staff in Shenzhen China

  • Stayed: May 2011
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1  Thank SkyFactory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2011

The location of this Marriott is perfect for the beach, the room was clean and big but the overall hotel seems to be very old, we got upgraded to a suite in front of the pool because our reservation was missing, front desk staff was excellent to fix this problem. The breakfast was average and pretty expensive, I thought it was included in the price but it was not. There are a lot of vending machines and a small store on the back of the front desk with sandwiches, drinks, snacks, etc. since the hotel doesn't have room service. The pool is really nice, they don't have a kids pool but my 2 years old enjoyed staying with me all the time.

  • Stayed: August 2011, travelled with family
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1  Thank DaniSan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2011

We just checked out of the Courtyard by Marriott after staying two nights in an oceanfront room.
Che k in process was smooth. Our room was ready and was high enough to have a great view. We had breakfast included in the rate which was a full American buffet and very delicious.
There is a hot tub,outdoor bar as well as an indoor bar and big screen TV,great for football viewing.
They also have a little market where you can buy food and take to your room,which has a fridge and microwave.
We had a wonderful time with our daughter and grandchildren.

Room Tip: Get oceanfront for sure
  • Stayed: September 2011, travelled with family
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1  Thank diamondgirl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2011

A really nice hotel. For 13 years I would always stay next door - without question. The moment I was denied a room at the competitor hotel, I decided I would give Courtyard Marriott a whirl. Talk about the right choice. Clean rooms, new rooms, excellent and friendly service - just plain awesome. Unlike those who run the place next door - I feel you understand the value of loyal repeat customers. Thanks

  • Stayed: August 2011, travelled on business
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1  Thank DougNichols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2011

This was my first stay at the Courtyard Marriott in Jacksonville Beach. My oceanfront room was awesome. The view was perfect to watch the sunrise every morning. Room and hotel were very clean. The bed was very comfortable. Wireless always worked and was free. Employees were all pleasant, you have to like Southern Hospitality! Adequate parking, always found a spot. I will definately stay here again!

  • Stayed: September 2011, travelled with family
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1  Thank Larkynsmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Jacksonville Beach Oceanfront

Address: 1617 N. First Street, Jacksonville Beach, FL 32250 (Formerly Courtyard by Marriott Jacksonville Beach Oceanfront)
Region: United States > Florida > Jacksonville Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Jacksonville Beach
#5 Business Hotel in Jacksonville Beach
#5 Family Hotel in Jacksonville Beach
#5 On the Beach Hotel in Jacksonville Beach
#6 Romantic Hotel in Jacksonville Beach
Price Range: £132 - £207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Jacksonville Beach Oceanfront 3*
Number of rooms: 150
Official Description (provided by the hotel):
Courtyard by Marriott Jacksonville Beach Oceanfront offers spacious and comfortable guest rooms for you to enjoy, along with the many amenities and proximity to Jacksonville Beach attractions. Our Jacksonville Beach hotel's location is just a half hour from downtown Jacksonville and minutes from some of the best shopping in the area. Jacksonville Beach, Florida is a great destination for business travelers and family vacationers. All types of guests can sit on their balcony and listen to the waves crash ashore, enjoy a meal in our oceanfront restaurant, or just take in the beauty of the place from our oceanfront patio. Gorgeous weather and beautiful scenery are some of the many magical things you can experience when you visit Jacksonville Beach, FL. Our Jacksonville Beach hotel is recognized by the State of Florida as a Green Lodging Property & Most Sea Turtle Eco-Friendly Hotel. Our spacious rooms perfectly integrate business conveniences with luxurious comfort - beachside! Our junior and executive suites have a large oceanfront private balcony and a separate sitting area offering panoramic views of the Atlantic Ocean. All rooms are non-smoking and have an LCD screen TV, mini refrigerator, microwave, in-room coffee, and high-speed wireless Internet access. Enjoy a reasonably priced breakfast buffet with an ocean view. Relax in our oceanfront heated outdoor pool and our whirlpool with Tiki Bar. Our hotel is equipped with an exercise room that has cardiovascular equipment and free weights. East coast Sports Rental offers surfboards, skim boards, kayaks, bikes, beach chairs, and umbrellas to rent for a day of fun at the beach. Reserve your room today! ... more   less 
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Also Known As:
Courtyard By Marriott Jacksonville Beach Oceanfront Hotel Jacksonville Beach
Courtyard Jacksonville Beach Oceanfront
Jacksonville Beach Marriott
Jacksonville Beach Courtyard

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