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“wonderful value with wonderful staff”

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Hampton Inn Jupiter/Juno Beach
Ranked #2 of 2 Hotels in Juno Beach
GreenLeadersBronze level
Reviewed 24 January 2014

Our stay at the Hampton Inn Juno/Jupiter Beach was a wonderful experience. The staff was very friendly. We enjoyed a good breakfast each morning and there were trays provided if we wanted to enjoy it in the room instead of in the lobby. The Hotel was clean and in a great location to easily get around West Palm Beach.

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Krissan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliEtemadi, Director of Sales at Hampton Inn Jupiter/Juno Beach, responded to this reviewResponded 27 January 2014

Dear Valued Guest,

Thank you so much for your wonderful positive feedback. As an hotelier, we look forward in receiving your feedback in an effort to improve our future guest experience! I am happy to know that our breakfast was up to PAR and that you had an opportunity to even take it to your room in our tray provided for our guests. Thank you again for being our guests and we hope we can provide you with the same positive experience that you received in the near future!

Ali Etemadi
Regional Director of Sales
pbijb_hampton@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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433 - 439 of 637 reviews

Reviewed 19 January 2014

Wonderfully updated hotel lobby and guestrooms, the room was great, especially the beautiful bathroom. Each hotel staff member was very helpful and pleasant during the stay. Location is excellent, with walking distance (sidewalks everywhere) to local bars, restaurants, and the beach.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Marie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliEtemadi, Director of Sales at Hampton Inn Jupiter/Juno Beach, responded to this reviewResponded 27 January 2014

Thank you for sharing your recent experience of your stay with us. We really do appreciate the time you have taken to write us such a positive review. Our team works extremely hard to give all our guests the best experience they can during their staying with us. I am thrilled to see that you did enjoyed our newly renovated hotel and especially our lobby and bathrooms in our guest rooms. Thank you again for staying with us and our team looks forward to serving you again in the future!

Warm regards,

Ali Etemadi
Regional Director of Sales
pbijb_hampton@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2014

I have stayed here previously and the staff is great! Was surprised by the $10 per night charge to have a fridge in the room. Needed this for meds so there was no other option. Booked for a longer stay but decided to move to another hotel that didn't charge for necessary items. Guess I will pack for own fridge next time or go to Walmart and buy one and donate it to Goodwill after my stay. I'm enjoying the Holiday Inn across the street and there was no surprise charges here. Sorry Hampton Inn JB! You have lost me as a customer!

Stayed: January 2014, travelled on business
Thank coachkio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2014

This hotel always has friendly and accomidating staff, and high quality in their services provided. Great business center, breakfast, and pool. Also, this is just a block from Juno Beach walking/running path. Very easy access to beach and fitness activities.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Joshua M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliEtemadi, Director of Sales at Hampton Inn Jupiter/Juno Beach, responded to this reviewResponded 27 January 2014

Thank you for sharing your recent experience of your stay with us. We really do appreciate the time you have taken to write us such a positive review. Our staff truly cares about our guest experience and always tries to assist our guests anyway they can. Our location is great as we are walking distance to Juno Beach and to local restaurants. Thank you again for staying with us and sharing your positive experience on Tripadvisor. Our team looks forward to serving you again in the future!

Ali Etemadi
Regional Director of Sales
pbijb_hampton@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2014

We arrived on Christmas eve and noticed a spot on the ceiling. My daughter was worried about it but we thought it was a normal mold stain you see sometimes. We left for 5 hours and returned, the spot was still there. My daughter did not want to sleep under it. I asked my husband to wipe it, to show her it was nothing. Well, I was wrong. My husband dropped the wet napkin and yelled it was bugs. I flushed the 2 that fell and we called the front desk. They moved us next door right away and gave us 1 night free. However, my main request was to know what type of bugs it was and it we have to worry about bringing home unwanted guests. I asked a few times, including the manager for this info. He couldn't say because all they did was paint over the bug spot and spray the room. We were uncomfortable the whole week. I contacted The hotel customer service department after and they did not help. If it wasn't Christmas week, we would have left that night. My daughter wanted to sleep in the car.

  • Stayed: December 2013, travelled with family
    • Cleanliness
Thank michele A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliEtemadi, Director of Sales at Hampton Inn Jupiter/Juno Beach, responded to this reviewResponded 21 January 2014

Dear valued guest,

Thank you for your recent review of our property. On behalf of myself and our staff at the hotel, I am truly sorry of your experience. We take pride in our property and when we do receive any feedbacks or concern regarding our guests stays we like to take immediate action to comfort the rest of their stay. I am happy to know that our management did provide you with a 100% Hampton Guarantee for the room and provided you with another accommodation for the rest of your stay. I will be sure to pass your feedback to our team so that we can provide a better service for our future guests. We hope this experience does not affect your future confidence in our property or with our brand for future stays. Once again we apologize for your inconvenience and hope that we can have another opportunity to provide you with a more positive experience at our hotel. Thank you again for staying with us and our team looks forward to serving you again in the future!

Ali Etemadi
Regional Director of Sales
pbijb_hampton@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2014

If budget is an issue, cleanliness, access to local features, friendly staff, and a great breakfast area are things that you look for, than stay at the Hampton. I was welcomed, assisted, and had a relaxing stay, while I visited.

  • Stayed: January 2014, travelled solo
    • Value
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Review collected in partnership with Hampton
Thank Todd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliEtemadi, Director of Sales at Hampton Inn Jupiter/Juno Beach, responded to this reviewResponded 15 January 2014

Dear valued guest,

Thank you so much for the kind review! We appreciate you taking the time to share your experience with us. We are happy to know that you did enjoyed our accommodations, the full breakfast buffet, and had a relaxing time while staying at our property. Thank you again for staying with us and our team looks forward to serving you again in the future!

Ali Etemadi
Regional Director of Sales
pbijb_hampton@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2014

We very much enjoyed our short stay here and as on previous occasions found the staff welcoming and helpful and the hotel was very clean and comfortable, with a good breakfast. The bathroom appeared to have been refurbished and the bed was very comfortable

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank E158SOJohnD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AliEtemadi, Director of Sales at Hampton Inn Jupiter/Juno Beach, responded to this reviewResponded 6 January 2014

I wanted to thank you for sharing your recent experience with us. We value the time you have taken to provide us this feedback in an effort to improve our property service and guest experience. I'll be sure to pass your feedback to our team. As you mentioned, we do have a great staff that truly cares about each of our guest’s experience. We have undergoing a 1.1 million dollar renovation that was completed which included renovation of all our common area’s as well as all our guest rooms & bathrooms. We will be looking forward to another opportunity of serving you as our guests. Thank you for staying with us and our team looks forward to serving you again in the future!

Ali Etemadi
Regional Director of Sales
pbijb_hampton@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Jupiter/Juno Beach

Address: 13801 US Highway 1, Juno Beach, FL 33408-1629
Phone Number:
Region: United States > Florida > Juno Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Juno Beach
Price Range: £88 - £249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jupiter/Juno Beach 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Whether for business or pleasure, enjoy your stay with the beach only three blocks away and complimentary amenities like a hot breakfast and high speed internet access to make your stay exceptional! ... more   less 
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Also Known As:
Hampton Inn Jupiter / Juno Beach Hotel Juno Beach
Hampton Inn Juno Beach
Juno Beach Hampton Inn
Hampton Inn Jupiter/Juno Beach Florida

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