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“Complaining staff and shower didn't drain”

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Courtyard Key Largo
Ranked #8 of 20 Hotels in Key Largo
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Complaining staff and shower didn't drain”
Reviewed 27 December 2012 via mobile

Stayed here one night -Would NEVER recommend.

Price: relative to all hotels in key largo.

You can get coupon books at Denny's in south Miami. Hotel coupons good for all of Florida.

Location: 2 hours from key west

Pros:

Cons:
Fridge made constant noise for 2 hours. Had to be switched
Maintenance man complained about guest complaining
Maintenance man cursed in front of my children 2 times. He dropped the "b" bomb. Completely unacceptable
All 4 of us had to take showers standing in water. Tub didn't drain.

To be fair the manager did give us a 25% discount. But I would have preferred a shower where I didn't have to stand in 3 other people's dirty water.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Portobelloroad4miles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (218)
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Santa Maria, California
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 December 2012

Location very convienent to shopping ,restaurants.
We had great service at check in.
Our room was overlooking harbor and pool, one whole wall was glass sliding doors.
price was very affordable, for this clean large room

Room Tip: ask for upper floor overlooking pool
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  • Stayed December 2012, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank JonsTravels11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence, Kansas
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 24 December 2012 via mobile

I have stayed at this hotel several times while in Key Largo diving. It is right next to the dive shop I use. When it was a Ramada it was about $30 a night less and I got free breakfast. I am a fan of the Marriot chain so thought it might be upgraded but really, very little was changed except now where the breakfast use to be served, it's a bar/resturant/deli. Breakfast is available but it is at a price. Anything from fruit and cereal for about $5 to a full breakfast for $10 or so. Very nice folks that give excellent service one would expect from a Marriot. There were three of us sharing a room and they got a roll away bed for us so quickly it beat us up to the room. Also allowed us a late check out as we were diving the day we checked out. We were able to go ahead and take showers and get cleaned up. So overall, nothing wrong with this hotel, but it is still really more a Ramada than a Marriott and I guess I would rather have it be less money and free breakfast than a nicer lobby. Rooms are exactly the same as before. I don't even think they changed the carpet or beds.

Stayed December 2012
Helpful?
2 Thank rking1118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Williamsburg, Virginia
Level Contributor
232 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 22 December 2012

This is closer to a Holiday Inn than a Marriot property. (that's not a compliment). It has a small pool. The rooms were clean but with cheap furnishings and amenities. The staff was friendly. There is a snackbar off the lobby which does have beer and wine. Free WiFi. It is near the highway so if you have a room on that side you'll hear the road noise. Parking is free and easy.

Room Tip: ask for the side away from the highway..
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lasrman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, Michigan
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 December 2012

We decided to drive half way to Key West the night before we were due to check into our hotel in Key West. We found this hotel online and chose to stay there due to the Marriott name as much of the other hotels are not chain hotels so you never know what you are going to get. The room itself was just okay, but I thought that the bathroom felt very small. I would say that this hotel is okay to spend one night in, but I wouldn't want to stay any longer. I didn't think that this hotel was worth the $200 price tag.

  • Stayed November 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kelly N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bromsgrove, United Kingdom
Level Contributor
90 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 12 December 2012 via mobile

The great thing about this place is how quiet it is. It backs onto the marina and you can pay a little extra for a room looking onto this and the pool (I would reccomend this option). The pool looks much larger in the pictures and is actually quiet small, which is a shame. The other downside is the lack of a proper restaurant in the hotel; having said that, the service at the bistro is very welcoming. Rooms are nice, but don't make up for the price tag. You will need a car to explore this island.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Driffield, United Kingdom
Level Contributor
220 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 7 December 2012

We were unaware that Nascar was in the area. We tried several hotels in Key Largo before we got to the Marriott - they had a room but at 200 dollars for the one night. The room was ok, the car parking was good but there was no bar really, just the cafe, No way to feel the money was worth it for an overnight. I was even confused on entry as to where reception was. Book ahead because these guys will up the rate for any reason.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sharon e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Key Largo

Property: Courtyard Key Largo
Address: 99751 Overseas Hwy, Key Largo, FL 33037-4373 (Formerly Ramada Limited)
Region: United States > Florida > Florida Keys > Key Largo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 20 Hotels in Key Largo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Key Largo 3*
Number of rooms: 91
Official Description (provided by the hotel):
All new Courtyard by Marriott Hotel. Experience this Key Largo hotel in the "Dive Capital of the World" featuring a marina, deep sea fishing charters, and dive tours. Only 55 minutes south of Miami, the Courtyard by Marriott Key Largo hotel is an ideal South Florida Destination. ... more   less 
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Also Known As:
Courtyard By Marriott Key Largo Hotel Key Largo
Ramada Limited Key Largo
Ramada Key Largo
Key Largo Ramada
Courtyard Key Largo Florida

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