We arrived here quite late one night (approx 8pm) with no reservation and asked for best rate available....considering it was late and whole area appeared to be deserted and devoid of tourists as we had been constantly told by local restaurant/bar staff....we thought the reception staff would do their best to offer us a good deal but I was mistaken!...the whole foyer area is under reconstruction with a small reception table in one corner....accompanied by a small sign apologising for inconvenience. The staff receptionist..."Patricia" was extremely unfriendly and despite our better instincts we decided to just stay here as did not want to travel any further. The room she gave us was right along the main road (despite I would imagine a 20% occupancy rate so she could have chosen a much better room) and thus the noise in the morning was horrendous accompanied by the noise from the workmen in the foyer which was clearly audible from our room.
Not one word from the receptionist in the morning as to how our stay was etc so I can definitely say I would not recommend anyone to stay here..at least until their renovations are complete and they give their staff an urgent training course on customer service.
However do go along to the Marriott just about 5 mins north which is a beautiful hotel with exceptionally helpful staff...especially Renee at reception who was most co-operative in helping me make contact with Marriott Key West where I had left something behind the night before.
- Official Description (provided by the hotel):
- All new Courtyard by Marriott Hotel. Experience this Key Largo hotel in the "Dive Capital of the World" featuring a marina, deep sea fishing charters, and dive tours. Only 55 minutes south of Miami, the Courtyard by Marriott Key Largo hotel is an ideal South Florida Destination. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, LoveHolidays, Marriott, Hotels.com, Odigeo, Travel Republic (UK), TravelUp, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Courtyard Key Largo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard By Marriott Key Largo Hotel Key Largo
- Ramada Limited Key Largo
- Ramada Key Largo
- Key Largo Ramada
- Courtyard Key Largo Florida