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“Hilton” 2 of 5 bubbles
Review of Hilton Key Largo Resort

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Hilton Key Largo Resort
Ranked #14 of 19 Hotels in Key Largo
Nottingham, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Hilton”
2 of 5 bubbles Reviewed 19 June 2014

Lovely location on the beach. Could hear next door and people above when moving around. Carpet , not good, put flip flops on when getting out of the shower. Yuck. Pets are allowed at this hotel so who knows what the stains were. Shower was broken, T.V remote was broken and sink plug didn't work. They charge 18.00 dollars a day whether you want it or not for Wi-Fi beach activities, which we didn't use or see much of. This also included the charge for parking!!!!!?? Why they charge paying guests i don't know. The restaurant and bar are expensive. We enjoyed the Keys but if we go back we won't be staying at the Hilton, over rated.

  • Stayed June 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Virgin Holidays

Helpful?
2 Thank JC64100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, Manager at Hilton Key Largo Resort, responded to this review, 26 July 2014
Thank you for your review. I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the condition of your accomodations. Your comments will help us to correct these issues. We hope you will reconsider staying with us the next time you are in Key Largo.
Warm Regards,
Kelly Wilken
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,697 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (921)
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New Jersey
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 18 June 2014

Besides a leaky air conditioner that left a good amount of water on a fake wood floor, non-existent wifi service, and sub-Hilton standard accommodations coupled with an unreasonably high price, the stay was pristine.

Room Tip: go somewhere else
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  • Stayed June 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, Manager at Hilton Key Largo Resort, responded to this review, 26 July 2014
Thank you for your feedback. I am delighted we got tthe chance to discuss your stay personally and make this right for you. Again, my apologizes and we have addressed the concerns you raised. We look forward to your return visit.
Warm regards,
Kelly Wilken
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Key Largo hotels

Genova
Level Contributor
195 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

Nice oldish (but well kept) hotel. Decide for a sea side room and you will enjoy a very nice view just in front of a nicely kept private beach with clear water and white sand. The rooms are very good, clean and confortable. The athmosfere is extremely relaxed and pleasant.The prices are reasonable for this very nice hotel whioch we have loved so much.

Room Tip: No options: go for a sea side room, possibly on the right side of the Hotel at the 3rd floor.
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  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank FabioDaGenova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 June 2014

Perfect on all counts. Clean, beautiful room, awesome view and location, friendly and helpful staff. Stayed with my family and loved the beach area. Did the on site watersports activities- parasailing was especially fun! Will stay here every visit to Key Largo.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank carolinb836
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 11 June 2014

I was there on business - found that business center was in a hallway with NO copy service. NO area to have a business call or meeting - there is NO cell phone reception in the hotel rooms. I had to dangle over the balcony to get a signal and missed every single call from my clients. The only proper eating establishment that has A/C (during the hot and rainy season) is only open for breakfast and dinner - nothing for lunch - forget having a business lunch. Lay out of hotel incredibly OLD. Still has adjoining rooms. The hotel is incredibly noisy as each room is connected to the exterior which is so loud - everything echoes.

  • Stayed June 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Sharla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly W, Manager at Hilton Key Largo Resort, responded to this review, 26 July 2014
Thank you for review. I apologize that our resort did not meet your business needs. As our guest, we want you to feel comfortable and address any concerns or requests you have. I certainly wish I knew more about your visit because it is very rare that we can’t assist to make your stay more enjoyable and cater to your needs, even if those items are outside our normal operating procedures.
We are currently working with our ownership on a refurb plan and certainly hope you will return if your travels bring you back this way.
Warm Regards,
Kelly Wilken
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

Very nice place however our room looked over the car park will defiantly ask for a room with a view next time. The room was great but the bathroom could have been cleaner and they didn't always top up the shampoos etc no idea about the food we ate out but yes very nice hotel

Room Tip: Ask for a room with a view and not the carpark
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank dundeegirl54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
137 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

Made a last-minute reservation at the Hilton Key Largo for an 8-day unwinding vacation for my wife and I, and absolutely enjoyed it. Great beachfront location with amazing sunset view from the balcony in the room, loads of beach lounge chairs and towels provided. Room was definitely superior, Grande King size bed Oceanfront, and housekeeping did a superior job in refreshing the room daily. Buffet breakfast was more than plentiful, with a la carte service also available. Dinner menu a little sparse, but of the items we tried, the roast chicken and the mahi-mahi were above reproach. The pools, one dedicated to adults, was well maintained, nice waterfall feature and impeccably clean. Only downsides were intermittent in-room WIFI connection and loud air-conditioning in the room. Tried to change rooms but to no avail, as hotel was pretty well booked. Wife's ready to go back anytime!!

Room Tip: 4th floor oceanfront if you can get it. Avoid garden views, noisy from Overseas Highway traffic. Ty...
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  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank JohnGMontreal_canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Key Largo Resort

Property: Hilton Key Largo Resort
Address: 97000 Overseas Highway, Key Largo, FL 33037-2210
Phone Number:
Region: United States > Florida > Florida Keys > Key Largo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Key Largo
#8 On the Beach Hotel in Key Largo
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Hilton Key Largo Resort 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
No other hotel offers a Florida Keys vacation experience quite like the Hilton Key Largo. This pristine, 13-acre resort sits on the best private beach in the upper Keys — and while it’s only an hour from Miami, you’ll feel worlds away, thanks to the sparkling white sand, lush tropical greenery and exciting outdoor activities.Guests at the Hilton Key Largo can enjoy as much excitement or relaxation as they like. Activities include world-class fishing and water sports, jet skis, wave runners, and para sailing. Nearby attractions include Dolphin Cove and the John Pennekamp Coral Reef State Park, which is home to the only live coral reef in the continental United States. Kids love the hotel’s Scout About children’s program, and the whole family can enjoy the two heated swimming pools, fitness center and lighted tennis courts. Of course, there’s nothing wrong with spending hours just relaxing on the gorgeous beach and swimming in the crystal clear waters of the Gulf of Mexico. Or enjoying quiet moments in the handsomely appointed guest rooms, each of which is graced with a private balcony — opt for a water-view room and you’ll have a front-row seat for Key Largo’s spectacular sunsets. This is paradise, made easy. ... more   less 
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Also Known As:
Hilton Key Largo Hotel Key Largo
Hilton Hotels Key Largo
Hilton Hotel Key Largo
Key Largo Grande Resort Beach Club
Hilton Key Largo Resort Florida

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