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“Great stay”

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Holiday Inn Key Largo
Ranked #12 of 19 Hotels in Key Largo
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great stay”
Reviewed 18 June 2013 via mobile

This hotel had such beautiful grounds! Beautiful pool with lush vegetation and flowers. the night we stayed they had a band playing outside by the bar/pool area. Nice clean hotel and great value! Would definetely go back!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Girlinbush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
keylargoresortsmgmt, Director of Sales at Holiday Inn Key Largo, responded to this review, 20 June 2013
Dear Guest,

Thank you for your recent stay with us and reviewing our property. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am pleased you enjoyed the entertainment as well as the wonderful landscaping. We take pride in the environment and want to provide an warm, relaxing atomsphere
.
We hope to see you again very soon for your next visit to Key Largo. Thank you again for your feedback and have a wonderful day!

Sincerely,
Diane,Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,488 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (330)
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Atlanta, Georgia
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 June 2013

When checking-in I was given a paper with the name of the wireless connection and a code. When searching for the hotel on my laptop and checking list of wireless connections to connect to I found "Holiday Inn", entered the code and was on internet. Surfed web checked my bank account transactions etc. Later the "Holiday Inn" wireless did not function. I informed the front desk and they said "Don't use that! It is full of viruses and not the hotel's wireless. Use the Leisure Suites link that is listed on the paper." So evidently there is a link on wireless (very strong signal by the way) called Holiday Inn that someone evidently created to commit fraud and watch guests use the public wireless network. The desk told me the fraudster can even watch you enter bank details. Thing is, "Holiday Inn" link signal is strong in room and the "Leisure Suites" signal (the one guests are supposed to use) doesn't even have a signal in the room. You have to go outside and sweat over your laptop. So logically one thinks OK Holiday Inn link, lets try that. Wrong! That doesn't belong to the hotel according to the desk. After learning this I was under a big stress to find a non-public wireless internet connection to get to my bank site and change my password. Learned a lesson there. On public networks don't access sites like bank or others where you enter passwords.

The HI should have stressed that there is a very strong signal called "Holiday Inn" and not to use it. Use "Leisure Suites" even if you have to sit in lobby or go outside. When I complained that the "Leisure Suites" had no signal in room was told "Well this is the Keys, we are at the mercy of the internet provider". Well the fraudster had a good signal and he is on the Keys.

The hotel was average, very musty room and everything was damp. Average fixtures and bathroom. Nothing special and the price (like everywhere on the Keys) is inflated. There is absolutely nothing around of interest near the hotel being on the side of a highway next to fourth rate shopping plazas. I found Key Largo (and most of the Keys) to be one long strip mall with kitsch shops, overpriced gifts and fast food. Maybe great for divers but for nature lovers wanting to see wildlife and those looking for a walk on the beach the Keys are not a good holiday destination.

Room Tip: Check the wireless connection works.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark-and-Linny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Key Largo, responded to this review, 29 June 2013
Dear Mark K,

Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Please accept our apologies for the challenges you experienced regarding our internet service. We are working hard to improve our product and would love for you to give us an opportunity to make up for your poor experience.

Thank you for staying with us and we hope to have an opportunity to serve you again.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Augusta, South Carolina, United States
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 June 2013

This Holiday Inn is right by the marina. We checked in and went right to the glass bottom boat for the reef tour. (Be sure to check for coupons.) When we got back my husband was able to find a split fishing trip for the next morning. The Inn is well kept, everyone was friendly. We had a great dinner in the restaurant. The grounds are well maintained with a couple of pools. There were scuba lessons going on in one though, since diving is so big. Unless you just want to go to mile marker 0, I would recommend stopping at Key Largo and this Holiday Inn. Only issue was the road construction, which the Inn cannot do anything about.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
keylargoresortsmgmt, Director of Sales at Holiday Inn Key Largo, responded to this review, 24 June 2013
Dear Guest,

Thank you for your recent stay with us and reviewing our property. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am pleased you appreciated the food served as well as the amentities during your stay.

We hope to see you again very soon for your next visit to Key Largo. Thank you again for your feedback and have a wonderful day!

Sincerely,
Diane,Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 June 2013

I stayed in the Holiday Inn for 5 nights. It was a good hotel with a large tiki bar and pool in the back. Very nice and chill at the tiki bar. The location is great for diving as you're right on the boating docks and a 1-2 minute walk from your diving boats.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thebird36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
keylargoresortsmgmt, Director of Sales at Holiday Inn Key Largo, responded to this review, 24 June 2013
Dear Guest,

Thank you for your recent stay with us and reviewing our property. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am pleased you enjoyed the conveneince of cloesnessof eveything during your stay.

We hope to see you again very soon for your next visit to Key Largo. Thank you again for your feedback and have a wonderful day!

Sincerely,
Diane,Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marlow, United Kingdom
Level Contributor
86 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 4 June 2013

We were traveling round the states, had stayed in a lot of varying hotels and This Holiday Inn was very enjoyable. Checkin was swift, friendly and helpful. Our room was a good size with a lovely view of the harbour, a very comfy bed and clean bathroom. The pool was a good size and the Tiki bar was great. There was a good happy hour at the Tiki Bar with a great atmosphere and the bar man making fab cocktails. We also had bar food which was great. There was band playing with steel drums who were excellent and gave the bar a great buzz. I would definitely recommend this Holiday Inn for position in Key Largo and overall service.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
keylargoresortsmgmt, Director of Sales at Holiday Inn Key Largo, responded to this review, 24 June 2013
Dear Guest,

Thank you for your recent stay with us and reviewing our property. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am pleased you appreciated the food, amentities, and the musicians during your stay.

We hope to see you again very soon for your next visit to Key Largo. Thank you again for your feedback and have a wonderful day!

Sincerely,
Diane,Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gaffney, South Carolina
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 June 2013

Very nice room, friendly staff, quiet location...close to a lot of our favorite places. One downside...they advertise free wifi, don't believe it. We were able to log on for about 2 minutes the whole time we were there.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lewanddonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Myers, Florida
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 June 2013

We have stayed on Key Largo before but never here. We just needed a night's rest on our way from Key west to Miami. That is all this place seems good for as there is nothing to to around the inn. The place was pretty empty and was outdated. Needs major updating, especially removal of the carpet. The front desk was very nice and upgraded us to a view of the pool, so we would not be looking at the parking lot. Not cheap either, but then again it is Key Largo. We stayed at a resort for the same price last time we came through, but that place had no vacancy so we ended up here. Very loud air conditioning units and a leaky shower.

Room Tip: ASk for the pool view or you will be looking at a parking lot.
See more room tips
  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Key Largo, responded to this review, 20 June 2013
Dear amy H,

We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Nevertheless, we’re sorry for any inconvenience you experienced because we did not live up to your expectations. Though we would prefer you had a better experience, we would like to thank you for sharing your thoughts, and hope you will give us the opportunity to serve you again in the future.

Sincerely,

Ferdinand G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Key Largo

Property: Holiday Inn Key Largo
Address: 99701 Overseas Hwy, Mile Marker #100, Key Largo, FL 33037-4324
Phone Number:
Region: United States > Florida > Florida Keys > Key Largo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 19 Hotels in Key Largo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Key Largo 3*
Number of rooms: 132
Official Description (provided by the hotel):
The Holiday Inn Key Largo Resort is the ideal Florida Keys location for families and individuals looking for an experience worth repeating in a breath taking locale. Absorb yourself in all that we have to offer! Stroll along our marina and paved pathways through lush foliage to find our two heated outdoor pools with Tiki Bar, cascading waterfall, Jacuzzi and spacious pool deck. Sip a tropical cocktail at our Tiki Bar, or savor delicious local fare at Bogie's Cafe and Garden Terrace. With spacious, well appointed rooms overlooking our tropical paradise and marina, the Holiday Inn Key Largo Resort is the perfect place for exploring the many wonders of the Florida Keys. Discover the enchantments of the Coral Reefs when you snorkel or dive. Experience our famous waters aboard the Glass Bottom Boat, on a fishing excursion, or even toast champagne on a sunset cruise. Try your luck on the Casino Boat! Located only 55 minutes from Miami, the Holiday Inn Key Largo is truly a world away. From the moment you arrive, you will know you have reached your destination; Paradise. ... more   less 
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Also Known As:
Holiday Inn Key Largo Hotel Key Largo
Key Largo Holiday Inn
Holiday Inn Key Largo Florida

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